Reflxlab Reviews 55

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many people highlight the fast shipping and careful packaging, noting that their orders arrived quickly and safely. Consumers are particularly satisfied with the unique and niche products offered, which are often hard to find elsewhere. However, some customers experienced issues with their orders, such as missing items or damaged products upon arrival. In these instances, the company was quick to rectify the mistakes by sending replacements promptly, often with expedited shipping, which greatly pleased those affected.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting their appreciation for the innovation in film... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and reliable shipping, with... See more

Order

Customers consistently note ambiguous experiences with order. While many reviewers praise fast delivery, with... See more

Quality

Reviewers highlight positive aspects of quality. Customers are very satisfied with the quality of the... See more

Service

Customers consistently report positive experiences with the service. Many reviewers express satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently ordered a batch of Fuji 64-D, a lovely film that was discontinued some time ago. The initial shipment was quick. My order, however, was unfortunately short one piece. They wasted no time in r... See more

Rated 5 out of 5 stars

I have ordered from Reflx Lab now three different times. Very easy process. Received my packages within 1-2 weeks from ordering. Yongxiang was also very helpful in resolving a missing package. Rea... See more

Rated 5 out of 5 stars

In the past, when I ordered single or a couple rolls of 35 mm film, 2 of the largest suppliers in the US would take the cassettes, not in a factory box and stick it in a bubble wrap envelop. Now, ju... See more

Rated 5 out of 5 stars

Unfortunately, due to an issue with my camera (Fujifilm 50R), I wasn’t able to use the flash. However, when I contacted the seller to explain the situation, they responded with great courtesy and wer... See more


Company details

Written by the company

We make and sell photographic film and camera accessories. Our mission is to serve photographers across the globe, especially film enthusiasts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Wonderful

Wonderful! I know I can always trust Reflx! My order always comes safely packed and gets here so fast! I can’t even believe it sometimes. Keep up the amazing work!!!

November 24, 2025
Rated 5 out of 5 stars

Reflx has the best customer service in the business.

I have ordered from Reflx before and loved their products but this time I never received the item I ordered. Unfortunately, the tracking system they use is rather opaque and so I can't tell who they handed the parcel off to here in the States so I have no idea who to contact about the failure to deliver. I contacted the shipper, so we shall see if there's a resolution.

Update - the shipper was completely unhelpful, their delivery driver delivered the package to the wrong location that was clearly marked with signs saying DO NOT LEAVE PACKAGES HERE. Reflx got ahold of me and sent along replacement items extremely quickly, with expedited shipping. They're the best and have always had awesome products.

I'm testing the capabilities of the display screen and have found it very cool and helpful, especially for keeping track of what is in my lesser used cameras. The film I'm sure is great, I'm excited to try it out.

November 24, 2025
Reflxlab logo

Reply from Reflxlab

Hi, your order was delivered in 7 days after we shipped. According to the tracking info, every thing seems alright. Please contact us for support if needed.

Rated 5 out of 5 stars

Mini Flash Gen 2

Customer service is great! I purchased the Mini Flash for my Ricoh GR III and got it replaced free of charge even outside the warranty period after it got faulty. Recommended!

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Tiny but Great

The light meter is tiny but easy to figure out quickly. I haven't checked its calibration yet.

Shipping was very fast. Very well packed. Nice extras included.

October 25, 2025
Rated 5 out of 5 stars

A Definite Favourite site to buy from.

Just purchased some film. Service was great and would most definitely recommend them to others. Have also purchased other products. Packaged well and arrived in great time. Very happy with their service to Australia. Thanks.

October 25, 2025
Rated 5 out of 5 stars

The film-based products have been…

The film-based products have been great, especially for film stocks that aren’t easily available in the U.S. I’ve ordered multiple times and have always been happy with the quality and service. Love the $5 shipping, too. When one of my orders was lost in the mail, Reflx resolved it quickly and without any hassle. Highly recommend!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great stuff!

Fantastic products, great customer service. I recommend Reflx Lab to everyone.

September 25, 2025
Rated 5 out of 5 stars

Mini flash

I bought the mini flash from reflxlab more than 7 months ago for my GR3x - I love the flash especially for my night pics! The product stopped charging after a while and they sent me a new one right away 🥹🙏🙏.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

quality product and good service

I am very happy with the quality of the film and all the products they have.
Also i had to contact the customer service for an issue with the courier, and they helped promptly, thanks

September 22, 2025
Rated 5 out of 5 stars

received the package very quickly

Your website was easy to navigate, your shipping cost was extremely reasonable, and I received my delivery very quickly. I currently have my vintage rangefinder in the shop for a tune-up, and can't wait to get out and use the light meter as soon as I can.

September 25, 2025
Rated 5 out of 5 stars

Good service

Good service. They initially sent me the wrong film, I reached out to customer service and they were very quick to help and replace it

October 2, 2025
Unprompted review

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