Really great and reliable company. I have ordered several times and never had any issues and always a very quick delivery!
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See what reviewers are saying
As a complete newbie to Korean skincare and not having a clue the best creams to use for a mature, very dry, crinkly skin, I emailed the company for help, and help came immediately. Plenty of advice,... See more
Company replied
I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... See more
Company replied
I have found these skin care products quite recently and have been impressed with the variety on offer . Especially those that focus on the more mature skin - the collagen moistfull range has been a w... See more
Company replied
Company details
Written by the company
Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.
Contact info
United Kingdom
- info@refreshskincare.co.uk
- refreshskincare.co.uk
4.7
Excellent
113 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Really great and reliable company
Really great and reliable company. I have ordered several times and never had any issues and always a very quick delivery!
March 27, 2026
Unprompted review
Absolutely great company!
Absolutely great company!! Probably some of the fastest shipping in the biz, never fails with competitive prices
July 4, 2025
Reply from Refresh Skincare UK
Thanks for the great review Liam, we're really happy to hear you're loving the Refresh difference. We always try and keep our prices as competitive as possible, and we offer free tracked UK delivery in 2 to 3 working days as standard for all orders over £30 :-)
Reply from Refresh Skincare UK
Thanks for taking the time to leave us a review Fizza. It's great to hear you're happy with your skincare - we've been working hard on our packaging to make sure your order arrives in perfect condition every time.
Reply from Refresh Skincare UK
Thanks for the review :-) We aim to please, so it's great to hear you're happy with our attention to detail. We hope to welcome you back to Refresh soon.
Never heard of this company before
Never heard of this company before . Thought i would give them a try . Prices reasonable , have only started to use their products but so far so good . Face cream seems nice and light .
December 2, 2025
Reply from Refresh Skincare UK
Hi Evelyn, thanks for the review and welcome to Refresh! We're glad you found us, and great to hear you're enjoying your moisturiser. We hope to see you back at Refresh soon :-) If you have any suggestions for how we could improve to providing you with a five star service we would love to hear them.
Jon @ Refresh
Reply from Refresh Skincare UK
Thanks for the review and amazing to hear that you're impressed with the service - we aim to please! :-)
Fabulous customer care!
As a complete newbie to Korean skincare and not having a clue the best creams to use for a mature, very dry, crinkly skin, I emailed the company for help, and help came immediately. Plenty of advice, plenty of choice and the prices are great. I have tried expensive brands over the years that have been a waste of time and money, and yes, I know skin is skin, no matter your age but, I'm excited to try this. The fact there is a person available to answer any questions I might have and advice that is personal to me is a huge bonus.
November 27, 2025
Reply from Refresh Skincare UK
Many thanks for the review Lynne :-) It was a pleasure to help you with your skincare choices, and hopefully you are starting to see some great results already. We're always here if you need any further guidance.
Not so fabulous made my skin sore an…
Not so fabulous made my skin sore an dry won’t be buying it again
October 6, 2025
Reply from Refresh Skincare UK
Thanks for your review, and sorry to hear you've had a reaction to your order. We're always available at info@refreshskincare.co.uk to offer advice on any of the skincare that we sell. The routine set that your purchased included an eye cream containing Retinol. As per our website, you should be very cautious with using any product containing retinol, especially if you haven't used it before. Applying a high-protection SPF after using retinol is essential, and you should start off by only using it every 2 to 3 days until your are sure your skin is comfortable with its application. Over time, as your skin gets used to it, you can increase the frequency of application. Unfortunately, everyone's skin is different, and what works for one person may not work for another.
Such a great experience
Super speedy dispatch, well packaged, and fabulous product.
Communications were great from start to finish, just what you want when you are ordering online.
October 2, 2025
Reply from Refresh Skincare UK
Thanks for the review :-) Great to hear that your skincare order is working for you and that you enjoyed the Refresh Skincare experience. If you haven't already, sign up for our loyalty scheme Refresh Rewards to earn points which can be cashed in for free gifts, money-off vouchers and more!
Jon @ Refresh
Refresh is the way to go with your skin care routine
Great service, great product and would definitely recommend. I bought the Beauty of Joseon Ginseng Moist Sun Serum 50ml SPF50+. I purchased it in July and have noticed my skin feels hydrated especially after this gorgeous summer. Great price. I would recommend. So important to protect your skin all year round and not just the summer months. I pop this on and it sinks into the skin so I can then apply my make up and there is no residue. Try it :-)
July 21, 2025
Unprompted review
Reply from Refresh Skincare UK
Hi Lucy, thanks for the review! And great to hear the BOJ serum has been working wonders on your skin :-)
Great seller!
No issues at all! Quick delivery with lovely packaging and handwriting note. Thanks
August 8, 2025
Reply from Refresh Skincare UK
HI Ana, thank you for taking the time to leave a review. We've been improving our packaging recently so it's fantastic to hear that you liked the way it arrived. We also use Royal Mail Tracked 48hr delivery as standard, as we know how important it is to get your order quickly :-)
Jon @ Refresh
Quick delivery
Quick delivery. Very pleased with my items ordered. Will definitely use again. Thanks Refresh
June 27, 2025
Reply from Refresh Skincare UK
Thanks for the review, and great to hear you're pleased with your new skincare. If you sign up for Refresh Rewards you can earn points every time you shop which you can cash in for free gifts, discount vouchers and free shipping coupons.
Jon @ Refresh
Quick delivery, excellent prices
Good range of products with good prices, arrived quicker than I thought. Will buy again!
June 28, 2025
Unprompted review
Reply from Refresh Skincare UK
Thanks for taking the time to leave a review, and welcome to Refresh! There's free shipping - using Royal Mail Tracked 48hr - for all orders over £25 as we know there's nothing worse than waiting for your favourite skincare.
Jon @ Refresh
I found this beauty product help…very helpful to make dark spot
I found this beauty product help eliminate my darks spot. Thanks I recommend according to my experienced. Will order again
June 26, 2025
Unprompted review
Bought and received with 48hours
Bought and received with 48hours. Really impressed and happy with my purchase.
June 21, 2025
Unprompted review
Reply from Refresh Skincare UK
Thanks for your review. We use Royal Mail Tracked 48hr as standard - and it's free for all orders over £25 - as we know how frustrating it can be to wait too long for new skincare to arrive.
Jon @ Refresh Skincare UK
A bonus addition to the mature skin product range
I have found these skin care products quite recently and have been impressed with the variety on offer . Especially those that focus on the more mature skin - the collagen moistfull range has been a welcome addition to my normal routine and I have enjoyed using the moisturisers. I will be trying out the retinol range in the near future . Mary E
May 30, 2025
Unprompted review
Reply from Refresh Skincare UK
Thanks for taking the time to leave a review, and great to hear you're enjoying our moisturisers. We're adding new products all the time so follow us on social media or sign up for our email newsletter to be the first to hear about new additions!
Jon @ Refresh Skincare UK
Fantastic product arrived promptly and…
Fantastic product arrived promptly and really pleased thank you 🙏
June 12, 2025
Unprompted review
Reply from Refresh Skincare UK
Great to hear you had a positive experience with Refresh - we aim to please!
Jon @ Refresh Skincare UK
What a find this website is
What a find this website is, amazing products, great prices and arrived really quickly. Cannot recommend enough.
June 4, 2025
Unprompted review
Fast and Good
All the products arrived quicker than I thought, the packaging was good and all items were in great conditions.
I like the range of products and good prices. Will be shopping again!
May 22, 2025
Unprompted review
Reply from Refresh Skincare UK
Thanks for your review :-) Great to hear you've had a good experience.
Jon @ Refresh Skincare UK
Great range of products at affordable…
Great range of products at affordable prices, and speedy delivery.
May 30, 2025
Unprompted review
Reply from Refresh Skincare UK
Thanks for the review. We use Royal Mail Tracked 48hr postage as standard - and it's free for orders over £25 - so you never have to wait too long for your favourite skincare to arrive.
Jon @ Refresh Skincare UK
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