Order and within a few days my order arrived. Everything was there, well packaged and presented. Would definitely use again. Thankyou
Company replied
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See what reviewers are saying
Been a fan of Korean Skincare for years and was looking to try something new but also needed a travel set, purchased the Beauty of Joseon mini set, arrived within 48 hours and was a great price. Will... See more
Company replied
I originally emailed this company because over the years I've tried all sorts of lotions and potions and nothing has made any difference to my skin....so as a now very mature lady I decided to send an... See more
I am usually too lazy for decent skincare but wanted to try something a little different to my usual supermarket finds. I purchased 3 products after browsing the huge range and it was super easy to o... See more
Company replied
Company details
Written by the company
Refresh Skincare are proud to offer great quality K-beauty Korean skincare products. All of our products are sourced from our trusted wholesale partners in Korea. We offer a 30-day returns window and satisfaction guarantee if you are unhappy with your purchase for any reason. Orders are dispatched from the UK using Royal Mail tracked delivery and usually arrive in 3 working days. We are available via email and webchat for any questions you may have.
Contact info
United Kingdom
- info@refreshskincare.co.uk
- refreshskincare.co.uk
4.6
Excellent
122 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Refresh Skincare UK
Thanks for taking the time to leave a review and great to hear you're happy with your Refresh Skincare experience!
Amazing product for skin
Amazing product for skin, Mary & May 6 peptide. Struggle with mild dermatitis and this has helped improve the condition. Website easy to use and quick free delivery.
December 5, 2024
Reply from Refresh Skincare UK
Thanks for you're review and amazing to hear the Mary & May 6 Peptides Serum has worked for you, and that you had a positive experience shopping at Refresh. We use Royal Mail tracked 48hr delivery which is free for all orders over £25.
Thanks,
Jon
Refresh Skincare
The Beauty of Joseon serum has cleared…
The Beauty of Joseon serum has cleared up what my doctor couldn’t! Absolutely delighted it’s cleared my dermatitis
December 3, 2024
Unprompted review
Reply from Refresh Skincare UK
That's so good to hear :-) Beauty of Joseon are great, they have a serum for everything!
Very good products
Very good products
Suitable for sensitive skin
Smooth payment and delivery
November 30, 2024
Reply from Refresh Skincare UK
Thanks for taking the time to leave a review, and awesome to hear you enjoyed your Refresh Skincare experience. Sign up for Refresh Rewards to earn point every time you shop, and cash them in for free gifts, discount vouchers and free delivery :-)
Thankyou
I would like to thank the team at refresh skincare for helping resolve my issue definitely a legit company can definitely recommend.
November 19, 2024
Unprompted review
Reply from Refresh Skincare UK
Hi James, thanks for taking the time to leave a review. I'm glad we were able to resolve your issue, and thank you for your understanding and help with this, it is very much appreciated. Best wishes, Jon @ Refresh Skincare.
Products are amazing
Products are amazing, I will definitely be ordering again. Excellent value for money, speedy delivery and great customer service.
November 13, 2024
Reply from Refresh Skincare UK
Thanks for the review Dan :-) Great to hear you are happy with your Refresh Skincare experience.
I had a great experience with Refresh…
I had a great experience with Refresh Skincare, everything I ordered came perfect and also was shipped very quickly ❤️❤️❤️
November 11, 2024
Reply from Refresh Skincare UK
Hi Mimi, thanks for taking the time to leave a review and great to hear you are happy with your delivery! We offer Royal Mail tracked 48hr shipping as standard, and aim to have all orders out the door within 24 hours on a week day. We've also upgraded our packaging so that everything is extra-protected in the post :-)
Excellent service as usual
Excellent service as usual, and a great range of products to boot. Absolutely my go-to for skincare these days.
November 12, 2024
Reply from Refresh Skincare UK
Hi Toria, thanks for the review! Great to hear that you're happy with everything, and thank you so much for being a returning customer. You would definitely benefit from signing up to Refresh Rewards, our loyalty scheme that lets you earn points while you shop that you can cash in for freebies, discounts and vouchers.
The Ultimate Skin Care Product.The company promoted the product fairly…
The company promoted the product fairly well but could have laid more emphasis on its benefits and differentiate it from competition. The delivery of the product from time of order also needs to be improved
October 5, 2024
Reply from Refresh Skincare UK
Hi Clement, thank for your order and your review :-) You ordered on Saturday and, as stated at checkout, standard delivery is in 2 to 3 working days. Your parcel was dispatched on Monday (the first working day since Saturday) and arrived two days later on Wednesday, within the advertised delivery service. You do have the option to upgrade to priority delivery in 1 to 2 working days, so if you need speedy delivery this would work best for you next time. Please email us at info@refreshskincare.co.uk to let us know what additional information would have been useful for your sunscreen :-) Great to hear you love the product.
Very good
Very good. Accurate picking, speedy dispatch and delivery of what I ordered.
Will use them again.
September 27, 2024
Reply from Refresh Skincare UK
Thanks for the kind review Kristina :-) And great to hear you're happy with our service. If you have any suggestions on how we can get from 4 stars to 5 stars we would love to hear them.
Reply from Refresh Skincare UK
Thank you! We aim to delight our customers, so that's really positive to hear that you had a good experience.
So glad to have found Refresh Skin…
So glad to have found Refresh Skin Care, the products are truly the best I have tried and amazing to have access to a site providing the best in Asian Skin Care.
August 23, 2024
Unprompted review
Reply from Refresh Skincare UK
Hi Rachel, great to hear you're having such good results with our range of K-beauty :-)
Such amazing products
Such amazing products! I love the variety and the Korean skincare
June 11, 2024
Reply from Refresh Skincare UK
Thanks for such a positive review. We're adding new products all the time :-)
My go-to Kbeauty supplier!
Great products and prices, amazing CS when you need it (they are super responsive and kind), and lightening speed shipping!
May 31, 2024
Reply from Refresh Skincare UK
Thanks for the review Neo, we're happy to hear you had such a positive experience with Refresh. We aim to please :-)
Amazing skin care products
Amazing skin care products, I've never looked so handsome!
March 26, 2024
Unprompted review
Arrived quickly.
February 28, 2024
I have not used the product yet
I have not used the product yet, but it arrived in a safe and beautiful package.
February 12, 2024
Great New Independent K Beauty Store!!!
Recently discovered this online store for k beauty and love the variety of brands and products and the prices are good too, great customer service too and quick delivery! They also have a rewards scheme which is great
February 11, 2024
Reply from Refresh Skincare UK
Thanks for the review Tanya, great to hear you're happy with the service. Don't forget to follow us on Insta to get 200 Refresh Rewards points :-)
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