Regal Awnings Reviews 

280
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. People often mention that the team is extremely polite, friendly, and very knowledgeable when discussing product options. Buyers consistently emphasize that the final results look stunning, perfectly matching their expectations for outdoor living spaces. The entire process from the initial consultation to the final setup runs smoothly without unnecessary pressure. However, some customers also noted minor setbacks during the setup phase, such as handling heavy materials or waiting for replacement parts. Despite these occasional hurdles, individuals remained largely satisfied with the overall service and the durable build of their purchases.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their helpful, knowledgeable, and professional... See more

Service

Customers had positive experiences with service, noting that the team provided excellent advice and handled... See more

Product

Clients share positive opinions on product quality, noting that items look great, are high quality, and... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with their durable and... See more

User experience

Consumers find user experience to be very satisfying from start to finish. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience from start to finish. Well run and organised company. Went for side to garage option which required posts concreted into ground. Team carefully removed tiling, dug hole, mixed co... See more

Company replied

Rated 5 out of 5 stars

Delightful company to deal with, honest and straightforward. Gave excellent advice and both the installation & the people we dealt with were brilliant. The awning is all we hoped for and guaranteed no... See more

Company replied

Rated 5 out of 5 stars

From start to finish Regal Awnings have been nothing but helpful and professional. No ‘hard sell’, just lots of advice and plenty of time given to talk through our ideas. Certainly not a company for a... See more

Company replied

Rated 5 out of 5 stars

Discussion with sales rep were very clear and helpful in making a decision on the right system and arrangement for us. Date for fitting worked perfectly. The fitters were great, they introduced themse... See more

Company replied


Company details

  1. Home Improvement Store

Information provided by various external sources

Regal have over 30 years of experience in delivering awnings to both homes and business. Our guarantee offers our clients peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

280 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(280)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service again.

Excellent service again.. quick response, knowledgeable rep, great coms. First Awning was back in 2000.. always go back to Regal, even though they are a long way away.. excellent fitters, A++ service, highly recommended.

March 21, 2023
Regal Awnings logo

Reply from Regal Awnings

Dear Mr Back,

Thank you for your great review We really appreciate your feedback

Rated 5 out of 5 stars

All good

All good. Great quality and installation.

February 14, 2023
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Reply from Regal Awnings

Hi
Thank you very much for taking your time to leave us a review, we really appreciate this.

Rated 5 out of 5 stars

Excellent company

Very easy Company to deal with, helpful and efficient, work was carried out efficiently by their very competent fitters. Would highly recommend.

February 2, 2023
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Reply from Regal Awnings

Hi
Thank you very much for taking your time to leave us a review, we really do appreciate this.

Rated 5 out of 5 stars

No problems

No problems. Arrived on time (in freezing conditions) and erected awning. So far very good although winter is not the best time to need an awning!

December 16, 2022
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Reply from Regal Awnings

Dear Mr McWilliam,

Thank you for taking time to leave your review.

We really do appreciate it.

Rated 5 out of 5 stars

Regal Awnings, great service.

Good customer service, transparent pricing, great communication with follow up calls as well. Quality of the product is first class, very pleased with the service and product received.

November 17, 2022
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Reply from Regal Awnings

Dear Mr Champion

Thank you very much for taking your time to leave us a lovely review, we really appreciate this.

Rated 5 out of 5 stars

Excellent company to work with

A very good company. They follow up. The agent was very honest and told us what we need and why. There was no occult extra cost. Punctual, they came, did there work very nice and clean, show us how to use it.
The pergola works quite nice, the fabric the same we pick and the quality is outstanding. Price for quality is good.

November 27, 2022
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Reply from Regal Awnings

Hi

Thank you so much for taking your time to leave such a lovely review, we really appreciate this.

Rated 5 out of 5 stars

Very helpful staff all through the…

Very helpful staff all through the process, including the men who travelled a very long way through awful weather to fit it. Looking forward to using it next sumer

November 21, 2022
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Reply from Regal Awnings

Hi

Thank you very much for taking your time to leave us a review, we really appreciate this.

Rated 5 out of 5 stars

Wonderful replacement

Great product and swiftly fitted!

November 7, 2022
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Reply from Regal Awnings

Dear Mrs Dorward

Thank you so much for taking your time to leave us a review, we really do appreciate this.

Rated 5 out of 5 stars

Fantastic product and a great…

Fantastic product and a great installation
The whole process from start to finish was handled with total proficiency with all point of contact and installation made on time and with utmost professionalism. An excellent job done

November 9, 2022
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Reply from Regal Awnings

Hi

Thank you very much for taking your time to leave us a review, we really appreciate this.

Rated 5 out of 5 stars

Outdoor blind

Very helpful. Fitters were excellent

November 4, 2022
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Reply from Regal Awnings

Thank you for taking your time to leave such great feedback. We really do appreciate it

Rated 5 out of 5 stars

A very positive experience and a fantastic product

We are absolutely delighted with the Glass Room from Regal Awnings. The product is absolutely superb, and the teams that came to measure up and to fit the Glass Room were extremely friendly and professional. The fitting was inside a week from start to finish.

When we had a small issue with the sealant at one point once we'd started experiencing heavy rain, they were quick to respond with a fix. Rare professionalism and a polite, friendly manner from everyone we've had dealings with. Would highly recommend looking into - no ordinary conservatory!

August 17, 2022
Unprompted review
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Reply from Regal Awnings

Hi Malcolm

Thank you very much for taking your time to leave a lovely review. We really appreciate this and are so pleased to hear how delighted you are with the product and service received. I am sure that you will continue to enjoy the room for many years to come.

Rated 5 out of 5 stars

Patio awning

From requesting a brochure at RHS Tatton Park, to representatives visit and installation everything has been prompt, informative and clear. Very happy with quality, installation and service.

October 6, 2022
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Reply from Regal Awnings

Dear Ms Wilkinson,

thank you for taking your time to leave a great review we really do appreciate it.

Rated 5 out of 5 stars

Regal installers arrived about 9:15 am

Regal installers arrived about 9:15 am. The awning was fitted, tested and usaged all explained in a couple hours or less. Very impressed with them, the workmanship and quality of product.

October 5, 2022
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Reply from Regal Awnings

Hi

Thank you very much for your review, we really appreciate this.

Rated 5 out of 5 stars

Excellent service

Excellent service from beginning to end. Having had one of their awnings for over 20 years we certainly got our moneys worth - let's hope this one lasts as long!!

September 23, 2022
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Reply from Regal Awnings

Thank you for taking your time to leave a great review. We are absolutely sure you will enjoy this product for another 20 years!!. We really appreciate your feedback.

Rated 5 out of 5 stars

An excellent service

We were quoted for a new 4 metre awning by Regal on July 22nd and were told that installation would probably take place in late August or early September.

True to their word, installation took place on September 8th. The weather was awful on the day, with heavy rain at times. But the installation team soldiered on and had the awning operational within a couple of hours.

The two man team were efficient, friendly and helpful, so all-in-all this was a good experience and we are very happy with the result.
Obviously, our awning has not long been installed and only time will tell how it performs in the longer term.

However we do benefit from a 10 year warranty so we are covered if any defects should crop up within that period.

September 8, 2022
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Reply from Regal Awnings

Dear Mr Newman,

Thank you for taking your time to leave such a great review, we really do appreciate it.

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