Regal Awnings Reviews 

280
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff who provide clear guidance, expert advice, and a friendly attitude throughout the entire process. Consumers also love the top-quality products, noting that the installation teams are exceptionally smooth, tidy, hard-working, and efficient. Some reviewers were not happy with occasional installation hiccups, such as receiving incorrect brackets, experiencing delays for replacement parts, or seeing workers struggle with heavy equipment. Despite these minor setbacks, people strongly emphasize that the final results are stunning, highly reliable, and truly built to last for many seasons.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the helpful guidance and lack of... See more

Service

Consumers find service to be exceptionally positive, praising the helpfulness and professionalism of the... See more

Product

Clients share positive opinions on product, expressing high satisfaction with the quality and appearance of... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with their sturdy and sleek... See more

User experience

People report high satisfaction with the overall user experience, describing the process from start to finish... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience from start to finish. Well run and organised company. Went for side to garage option which required posts concreted into ground. Team carefully removed tiling, dug hole, mixed co... See more

Company replied

Rated 5 out of 5 stars

Delightful company to deal with, honest and straightforward. Gave excellent advice and both the installation & the people we dealt with were brilliant. The awning is all we hoped for and guaranteed no... See more

Company replied

Rated 5 out of 5 stars

From start to finish Regal Awnings have been nothing but helpful and professional. No ‘hard sell’, just lots of advice and plenty of time given to talk through our ideas. Certainly not a company for a... See more

Company replied

Rated 5 out of 5 stars

Discussion with sales rep were very clear and helpful in making a decision on the right system and arrangement for us. Date for fitting worked perfectly. The fitters were great, they introduced themse... See more

Company replied


Company details

  1. Home Improvement Store

Information provided by various external sources

Regal have over 30 years of experience in delivering awnings to both homes and business. Our guarantee offers our clients peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

280 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(280)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service all the way

Fantastic service at all stages from Regal. My new awning looks amazing and the installation team were great. Wouldn’t hesitate to recommend - a real quality product so glad we took the plunge and had one installed for this year.

May 31, 2022
Regal Awnings logo

Reply from Regal Awnings

Dear Mrs Coe,

thank you for taking your time to leave a review. it is very much appreciated.

Rated 5 out of 5 stars

Excellent service from Chris Jackson…

Excellent service from Chris Jackson and his team. I wouldn’t hesitate to recommend.

Carol and Mark Orpington

May 25, 2022
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Reply from Regal Awnings

Dear Mr & Mrs Telling,

Thank you for taking your time to leave a review it is very much appreciated.

Rated 5 out of 5 stars

Regal Awnings, a great product

Regal Awnings were very helpful from the initial quote to the final installation. Each process was carefully explained and I have been very pleased with the results.

May 23, 2022
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Reply from Regal Awnings

Dear Mrs Deverill
Thank you so much for taking your time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

First class service it took just over…

First class service it took just over one hour to fix . The two fixes where polite and respectful of the property very good service from your company thank you

May 12, 2022
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Reply from Regal Awnings

Dear Mr Phillips
Thank you very much for taking the time to leave us a review, we really appreciate it.

Rated 4 out of 5 stars

Straight forward.

Very good product. Straight forward to select awning, place order, arrange installation and pay. The guys arrived as agreed and installed it efficiently, leaving the site tidy. Would have been five stars but wiring could have been neater and they didn't put sealant in the hole they had to drill through the outside wall, so water could have got in - not good in a timber framed house.

May 10, 2022
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Reply from Regal Awnings

Dear Mr Yates

Thank you for taking your time to leave a review. We totally agree that this should not have been left like this, our team should have put sealant in the hole and left the wiring tidy. We will look into this and a member of our staff will call you to arrange a convenient time for our installation team to come back to site to rectify the problems.

Rated 5 out of 5 stars

Excellent service

Excellent service from beginning to installation all our questions & concerns where answered completely. We are so pleased with our awning & would highly recommend Regal to friends & family.

May 2, 2022
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Reply from Regal Awnings

Dear Mr Gale
Thank you very much for taking your time to review us. We really appreciate it.

Rated 5 out of 5 stars

Professional

Professional, efficient and a pleasure to witness,
I am delighted with the end product.

April 21, 2022
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Reply from Regal Awnings

Hi Sonia
Thank you so much for taking your time to leave us a review. We really do appreciate this.

Rated 5 out of 5 stars

Excellent Five Star

Excellent service, superb quality, great company.
Delighted with the product, great value and very elegant.
Would recommend Regal Blind to everybody.

April 20, 2022
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Reply from Regal Awnings

Hi Elaine
Thank you very much for taking your time to leave us a review, this is much appreciated.

Rated 5 out of 5 stars

We found the work was carried out by…

We found the work was carried out by your staff very efficiently and friendly they cleaned up.before they left they walked us through the work and explaining all and answering our questions.

April 18, 2022
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Reply from Regal Awnings

Dear Mr & Mrs Yarlett,

Thank you for taking your time to leave a review. Its always nice to hear from a happy customer, we appreciate your continued business.

Many thanks

Rated 5 out of 5 stars

Nice job done swiftly & efficiently

We’d been doubtful about whether an awning could be fixed to our older house with hung tiles etc but Regal came up with a plan, the price was reasonable & a few weeks later we are in possession of our new remote controlled awning. We’re absolutely delighted with the quality and appearance and are looking forward to some much needed summer sun and, when necessary, some welcome shade from our new awning.

April 4, 2022
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Reply from Regal Awnings

Dear Mr Hoare

Thank you so much for taking your time to leave us a review, this is very much appreciated.

Rated 5 out of 5 stars

Regal Windsor awning review

Looks a quality product, was not cheap but looks value for money. Worth spending extra on the Windsor model.
The two guys who fitted it were very professional, excellent.

Looking forward to the summer ☀️.

April 1, 2022
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Reply from Regal Awnings

Dear Mr Durham,

Thank you for taking your time to leave a review, it is very much appreciated.

Rated 5 out of 5 stars

Regal were very helpful and patient…

Regal were very helpful and patient with our awning. Very efficient and reasonable priced. Good service.

March 30, 2022
Unprompted review
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Reply from Regal Awnings

Hi
Thank you very much for taking your time to leave us a review, it is much appreciated.

Rated 5 out of 5 stars

Great Service yet again!

We bought our first awning from Regal over 20 years ago and they have kept in touch since. This year's email prompted us to enquire about a replacement awning and we received good advice from them. The price had gone up a bit but was competitive and we knew how well their products last. Installation was excellent and we're delighted with the awning.
Here's to another 20 years of reliable service!

March 17, 2022
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Reply from Regal Awnings

Dear Mr & Mrs Hewett,

Thank you for your very kind review. It's always great to hear such positive feedback. Im sure you will enjoy this product for many many years.

Rated 4 out of 5 stars

Early days , great so far

Early days yet, only had it 2 weeks. Patient salesman when I changed my mind about colour. Speedy delivery and erection. Waiting to see if anything goes wrong and how the guarantee holds up if it does.

March 17, 2022
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Reply from Regal Awnings

Dear Mrs Smith,

I would like to thank you for your review. I assure you that the product you have purchased is second to none & should you experience a problem then please contact.

Rated 5 out of 5 stars

Happy with the new awning and…

Happy with the new awning and installation. Team were efficient and tidied up behind themselves; kept me advised of progress and were polite and respectful.

March 14, 2022
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Reply from Regal Awnings

Dear Mrs Adams,

Thank you for taking your time to leave your review. It is very much appreciated.

Rated 5 out of 5 stars

Satisfied customer

All work done very well and by very pleasant fitters.
Got excellent help when choosing the awning too.

March 7, 2022
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Reply from Regal Awnings

Hi

Thank you very much for your review, we really appreciate this.

Rated 5 out of 5 stars

The whole experience was very efficient…

The whole experience was very efficient from start to finish we are delighted with the product. Thank you.

February 25, 2022
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Reply from Regal Awnings

Hi
Thank you very much for taking your time to leave us a review. We really appreciate this.

Rated 5 out of 5 stars

We go to Regal Awnings again

Having had our old Regal Awning for over 20 years, with no problems, we decided to order a new one and from Regal again. They came and took our order, and supplied and fitted it within the time frame agreed and they took the old one away. Excellent service from a local company that’s been established for well over 20 years.

February 16, 2022
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Reply from Regal Awnings

Dear Mr Garner

Thank you very much for taking your time to leave us a review, it is very much appreciated.

Rated 5 out of 5 stars

Very good workmanship

Very good workmanship. Really good experience from start to finish.

February 15, 2022
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Reply from Regal Awnings

Dear Mr Dibbs,

Thank you for taking your time to leave your review. We very much appreciate it.

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