Regency Living - Forest Edge Court Reviews 8

TrustScore 4 out of 5

4.2

Forest Edge Court, Great Hockham, IP24 1FJ Thetford, Norfolk, GB


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Rated 5 out of 5 stars

Our move to Forest Edge Court 3 months ago went smoothly with the assistance of Julian Peake who was extremely helpful. Our home is wonderful, everything we imagined with a lovely friendly community.... See more

Company replied

Rated 5 out of 5 stars

We moved to Forest Edge Court seven months ago and found it to be a friendly community set in a wonderful environment. We are thankful to the support given by the site managers Karen and Eric as we se... See more

Rated 5 out of 5 stars

I wish to highlight your sales advisor Julianne Rock who covers the Forest Edge park in Norfolk. This is potentially a site I am interested in for the future but because I live and work in North Wales... See more

Company replied

Rated 4 out of 5 stars

We purchased a park home through a part-exchange scheme with Regency Living, and initially, the experience was very positive. The process at the beginning was smooth, and we felt confiden... See more

Company replied


Company details

  1. Real Estate Developer
  2. Property Management Company

Written by the company

We redefine the art of modern living amidst the breathtaking landscapes of the United Kingdom. Whether you envisage yourself overlooking coastal vistas, nestled in the countryside, or within reach of cultural hubs, Regency Living offers a variety of enviable destinations to choose from.


Contact info

  • Forest Edge Court, Great Hockham, IP24 1FJ, Thetford, Norfolk, United Kingdom

  • 01953 303604

4.2

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Support from Julianne Rock

We purchased our beautiful home May 2026 and what a wonderful place it is to live. From the moment we completed the purchase to our final move in date June 12th we’ve received fantastic support from Julianne Rock. She’s been professional, friendly and most importantly passionate about ensuring we are happy in our new home.
A wonderful friendly community and Julianne has been so supportive it’s made the move seamless.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

I wish to highlight Julianne Rock’s exceptional customer services skills

I wish to highlight your sales advisor Julianne Rock who covers the Forest Edge park in Norfolk. This is potentially a site I am interested in for the future but because I live and work in North Wales it represents a near 600 mile round trip to view in person. Julianne completely understood this but went out of her way to make some videos for me to view on the size of the park home I was interested in together with some potential plots. I must commend her for her professionalism and dedication to her role. She made me feel at ease straight away and offered a really good appraisee if all the facts based on the many questions I had - sorry Julianne! Everything she said she would do she did promptly and demonstrated excellent communication and customer service skills. She is a credit to your company.

April 28, 2026
Unprompted review
Regency Living - Forest Edge Court logo

Reply from Regency Living - Forest Edge Court

Thank you for taking the time to share such thoughtful feedback.

We’re delighted to hear about your positive experience with Julianne Rock. She will be very pleased to know that her efforts to support you—particularly given the distance involved—made a real difference. Providing videos and detailed information remotely is something we aim to do well, so it’s great to hear that this helped you explore Forest Edge with confidence.

Your comments regarding her professionalism, communication, and dedication are greatly appreciated, and we will be sure to pass this on to her directly.

We hope to welcome you to the park in person in the future, and if there is anything further we can assist with in the meantime, please don’t hesitate to get in touch.

Kind regards,
Regency Living

Rated 5 out of 5 stars

Viewing at Forest Edge Court

Julianne Rock was very pleasant and really helpful and informative which made our viewing really good

April 21, 2026
Unprompted review
Regency Living - Forest Edge Court logo

Reply from Regency Living - Forest Edge Court

Thank you for your lovely feedback.

We’re really pleased to hear that Julianne Rock made your viewing such a positive experience. It’s great to know she was both helpful and informative, helping you get the most out of your visit.

We’ll be sure to pass your kind comments on to her.

Kind regards,
The Regency Living Team

Rated 4 out of 5 stars

A worrying time


We purchased a park home through a part-exchange scheme with Regency Living, and initially, the experience was very positive. The process at the beginning was smooth, and we felt confident and happy with our decision.
We moved in and started planning our retirement living in such a beautiful setting.
You can read our story on the Omar website and Regency have used us in a case study on their advertising campaign, which we were happy for them to do.
After spending a sizeable amount on perfecting our forever home, unfortunately we started to encounter problems with over hanging branches from the boundary of the park.
Our residents association team are working tirelessly to help resolve this issue which is ongoing but not looking hopeful.

Therefore, six months down the line, what started as a promising and reassuring move has turned into a worrying time for us.
My advice to anyone buying a property on Forest Edge Court would be:
Yes it is beautiful, friendly and a lovely place to live.
Just don't spend your hard earned money on a property on Bunnywood Drive backing onto the forest as you will have the threat and worry of branches falling onto your property and the risk of hurting us and our dog and ruining our lives.

April 3, 2026
Unprompted review
Regency Living - Forest Edge Court logo

Reply from Regency Living - Forest Edge Court

Thank you for taking the time to share your experience. We are pleased to hear that your initial journey with Regency Living was a positive one and that you have enjoyed the setting and community at Forest Edge Court.

We are, however, sorry to hear of your ongoing concerns regarding the overhanging branches along the boundary of Bunnywood Drive.

Following discussions with the Forestry Commission, Regency Living has been granted permission to undertake works to cut back the overhanging branches. However, after the Forestry Commission carried out their own assessment, the trees have not been deemed dangerous or at risk, and therefore such works are not considered necessary at this time.

While we recognise residents’ concerns regarding safety and the impact on their homes, we will continue to monitor the situation in line with the Forestry Commission’s guidance. We would also encourage any further concerns of this nature to be raised directly with the Forestry Commission as the responsible landowner.

We remain committed to maintaining the areas within our control to a high standard and to supporting residents where we are able within the scope of our responsibilities.

Rated 5 out of 5 stars

Forest edge court

Came and met Julian at Forest edge court to have a look at the bungalows, really liked one in particular and two months later we have moved in . Such an easy process from start to finish , no fees to pay as well . Julian was very good and kept us updated with the progress . Spring purchased our house and we got the estate agents valuation price . Really pleased with the whole process . Karen and Eric are the site managers and are very friendly and helpful . Overall five stars

August 17, 2025
Unprompted review
Regency Living - Forest Edge Court logo

Reply from Regency Living - Forest Edge Court

Thank you so much for taking the time to share your experience. We’re delighted to hear that the process was smooth and straightforward, and that you’re enjoying your new bungalow at Forest Edge Court.

It’s wonderful to know Julian was able to support you throughout, and we’ll be sure to pass along your kind words to Karen and Eric as well. Your feedback means a lot to us, and we’re so pleased that everything met your expectations.

Wishing you both many happy years in your new home

Rated 5 out of 5 stars

We moved to Forest Edge Court seven…

We moved to Forest Edge Court seven months ago and found it to be a friendly community set in a wonderful environment. We are thankful to the support given by the site managers Karen and Eric as we settled into our new home.We look forward to watching the park develop as more people chose to purchase a fully furnished new home and engage in park life.

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing place

Our move to Forest Edge Court 3 months ago went smoothly with the assistance of Julian Peake who was extremely helpful. Our home is wonderful, everything we imagined with a lovely friendly community. Staff on hand, nothing too much trouble & new community hub.
It was a big change for us relocating after retiring, now 3 months down the line we haven’t looked back, loving every moment.

January 18, 2025
Unprompted review
Regency Living - Forest Edge Court logo

Reply from Regency Living - Forest Edge Court

We are delighted to hear that your move went smoothly and that you are enjoying your new home at Forest Edge. We are always here to help if you need anything and glad to be a part of your new chapter!

Rated 5 out of 5 stars

New resident

Just moved in over Xmas ,very please with our new home. All went smooth and quick
thanks to Julian, very helpful, answered
any queries on the phone, even on his days off. Very happy.

January 15, 2025
Unprompted review
Regency Living - Forest Edge Court logo

Reply from Regency Living - Forest Edge Court

Thank you so much for your feedback and we are pleased to hear your move went smoothly. It’s wonderful to know that Julian was able to assist you effectively and we are delighted to have been a part of your journey. We wish you all the best in your new home.

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