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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, particularly highlighting their quality and effectiveness in promoting hair growth, thickness, and overall hair health. Many people have noticed significant improvements, receiving compliments and feeling that the products have positively changed their lives. The customer service is also consistently described as excellent, with consumers appreciating the helpfulness, politeness, and efficiency of the support team, especially when resolving issues like damaged items or processing returns. However, some customers experienced adverse reactions, such as hair falling out badly after using a hair growth set, or eye stinging from a lash serum. In these instances, the company's customer service was noted for being excellent and providing full refunds.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are highly satisfied, praising the... See more

Quality

Users describe positive interactions with quality. Many customers praise the products for making their hair... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the great... See more

Based on these reviews

Rated 4 out of 5 stars

Replacement product. Thanks so much for sending out a replacement product after mine broke!

Rated 5 out of 5 stars

Regrowz has completely changed my life. I suffered with hair loss around my forehead and within 3 weeks of using the miracle hair oil new hair was growing, my hair felt instantly nourished and thicker... See more

Company replied

Rated 5 out of 5 stars

I have FINALLY found the products I have been searching for!! I get compliments on how my hair looks & even how it smells every single time I use the thickening shampoo, volume conditioner and miracle... See more

Company replied

Rated 5 out of 5 stars

I was suggested to use the products of Regrowz by a friend, and it is one of the choice i dont regret at all making. As the water poses challenges for quality of hair and fall, i want to say that Reg... See more


Company details

  1. Hair Product Store

Written by the company

Regrowz is based on a hair loss remedy that has been passed down through many generations. The product uses 100% naturally-derived ingredients, including coconut oil and various herbs and plant extracts.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

227 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Fantastic communication

Fast response to my email. Great communication, very friendly and helpful. Found a solution to my issue. Very happy with the outcome and service. Thank you

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Customer support

I ordered this as a gift and realised after two weeks that I hadn’t received any updates. I reached out via email, and Carol Y quickly responded with my Royal Mail tracking details, as I had initially been using a different app.
We then discovered the package couldn’t be delivered because it had been damaged in transit. Carol resolved the issue straight away and arranged for a replacement to be sent immediately. She was incredibly helpful, answering all of my questions quickly and making the whole process stress-free.
The recipient absolutely loves their gift, and I couldn’t be happier with the level of customer support I received

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Unbelievable product and customer…

Unbelievable product and customer service. My hair hasn’t felt so soft and healthy. Still need to give time re the thickening benefits. I have had a query and the level of quality good customer service and kindness is fantastic!

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I was very happy with the Carol's customer service at Regrowz. Unfortunately, I received my hair oil with a damaged lid and Carol was very prompt and polite when resolving this issue. I was very pleased with the communication.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Hair was broken badly regrowz helped

I struggled with my hair starting to break because of a lot of heat damage from the Dyson air straight I used it a lot especially after showering and didn’t realise how much it had broken my hair till people started to mention it, I tried different hair products to try and fix my hair as it was badly broke and thin, regrowz shampoo and conditioner has been a life changer it has grown so much and thickened up my hair so quick , this is now the only product I will use on my hair

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing expereince

I was suggested to use the products of Regrowz by a friend, and it is one of the choice i dont regret at all making. As the water poses challenges for quality of hair and fall, i want to say that Regrowz's range of shampoo addresses those challenges and the affects are noticeable after few times usage only.
I would personally want to advise everyone that give once a try to their shampoos and you will feel the difference.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Just Brilliant!!!

Product is great makes my hair look thicker and the people are soooo helpful 👍👍👍

October 1, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Simon, Thank you so much! 💛 We’re glad you love the results and that our team could help — that means a lot to us!

Rated 5 out of 5 stars

Great product for men also

Great product for men also, used along with the usual products. My partner shares it and she has had great results.
Customer service excellent.

September 24, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Paul, We’re so happy to hear that! 💚 It’s wonderful that both you and your partner are seeing great results. Thank you for sharing!

Rated 5 out of 5 stars

Good product and great customer…

Good product and great customer service!
Adds appearance of thickness to hair, with a nice smell.

September 22, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Matthew, Thank you so much for your kind words 💚 We’re thrilled you’re enjoying the products and our service!

Rated 5 out of 5 stars

An amazing product

An amazing product, it leaves my hair feeling super soft! The seller is brilliant, we received the product very quickly. Thank you!!

August 26, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Hemant, Thank you for your wonderful feedback 💚 We’re so glad you’re loving the product and our service!

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