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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, particularly highlighting their quality and effectiveness in promoting hair growth, thickness, and overall hair health. Many people have noticed significant improvements, receiving compliments and feeling that the products have positively changed their lives. The customer service is also consistently described as excellent, with consumers appreciating the helpfulness, politeness, and efficiency of the support team, especially when resolving issues like damaged items or processing returns. However, some customers experienced adverse reactions, such as hair falling out badly after using a hair growth set, or eye stinging from a lash serum. In these instances, the company's customer service was noted for being excellent and providing full refunds.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers are highly satisfied, praising the... See more

Quality

Users describe positive interactions with quality. Many customers praise the products for making their hair... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the great... See more

Based on these reviews

Rated 4 out of 5 stars

Replacement product. Thanks so much for sending out a replacement product after mine broke!

Rated 5 out of 5 stars

Regrowz has completely changed my life. I suffered with hair loss around my forehead and within 3 weeks of using the miracle hair oil new hair was growing, my hair felt instantly nourished and thicker... See more

Company replied

Rated 5 out of 5 stars

I have FINALLY found the products I have been searching for!! I get compliments on how my hair looks & even how it smells every single time I use the thickening shampoo, volume conditioner and miracle... See more

Company replied

Rated 5 out of 5 stars

I was suggested to use the products of Regrowz by a friend, and it is one of the choice i dont regret at all making. As the water poses challenges for quality of hair and fall, i want to say that Reg... See more


Company details

  1. Hair Product Store

Written by the company

Regrowz is based on a hair loss remedy that has been passed down through many generations. The product uses 100% naturally-derived ingredients, including coconut oil and various herbs and plant extracts.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Makes my hair feel soft & fuller

Makes my hair feel soft & fuller. Works wonders for me. Great product

August 15, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Ismail, Thank you for your kind words 💚 We’re thrilled to hear the product is working so well for you!

Rated 1 out of 5 stars

Ridiculous

Ridiculous! I bought the whole hair growth set, and I followed the steps just how it was explained on the box, and instead of hair growth, since I've used it my hair has been falling BADLY. DONT waste your money like me 😕

December 27, 2024
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Rimash, We’re truly sorry to hear about your experience, and we completely understand how concerning this must be. At Regrowz, customer satisfaction is our top priority, and we’re committed to helping every customer get the best out of our products.

Our formulas are carefully developed with natural, plant-based ingredients and are designed to nourish the scalp and support healthy hair growth — so your experience is not what we would expect or ever want.

That said, the shedding you’re experiencing may be part of a natural process. Often, when starting a new hair treatment, weaker or thinning strands may fall out to make way for stronger, healthier growth. On average, it’s completely normal to shed up to 100 strands of hair a day as part of the natural hair cycle — though we understand how unsettling it can feel when this happens.

We take feedback like this very seriously and want to work with you directly to understand what went wrong and offer the right support. Please reach out to us at customersupport@regrowz.com, and a member of our team will personally look into this and ensure you're fully taken care of.

Thank you for giving us the opportunity to make things right.

– The Regrowz Team

Rated 5 out of 5 stars

I have been using the lash serum for…

I have been using the lash serum for about 6 weeks and my lashes and brows look noticeably more full, longer and nourished. Will definitely re-purchase!

August 5, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Amelia,

Thanks so much for your lovely review! We’re so happy to hear your lashes and brows are looking fuller and nourished. Can’t wait to welcome you back soon!

Your kind words and support mean everything to us—here’s to your continued brow and lash glow-up! 💚

Rated 5 out of 5 stars

Cannot recommend these products enough

I have FINALLY found the products I have been searching for!! I get compliments on how my hair looks & even how it smells every single time I use the thickening shampoo, volume conditioner and miracle oil. Plus my hair feels longer, thicker and healthier then ever before. Cannot recommend enough.

August 4, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Amelia, Thank you for your amazing feedback! We’re so happy to hear you’re loving the results—and the compliments! Here’s to longer, thicker, and healthier hair with Regrowz. We truly appreciate your recommendation! 💚

Rated 5 out of 5 stars

Astounding produce! I’m blow away

I’m not one for leaving reviews normally but I have been so astounded by the quality of this brand which truly delivers on its promises. The products are incredible! They do exactly as outlined, particularly the shampoo which I have used avidly! My hair has never been thicker and softer than since I discovered this gem of a brand! I have friends who are loosing their hair and I have sent them straight to Regrowz’s website to check out the natural hair growth pills, if the shampoo’s effects are anything to go by the Ayurvedic hair growth pills promise to be incredible!

The customer service is also top tier - I over-ordered and was able to return products with ease and received a refund within days!

July 29, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Jacques, Thank you so much for your thoughtful and detailed review! We’re thrilled to hear how much you love our products and that the shampoo has made such a positive impact on your hair. It means a lot that you’re recommending Regrowz to your friends — we’re confident they’ll love our hair growth supplement just as much!We’re also glad to hear our customer service made your experience smooth and hassle-free. Your support and trust inspire us to keep delivering the best for our community. 🤍

Rated 5 out of 5 stars

Miracle brand

I’ve been using the miracle hair oil and it has absolutely SAVED me after stress induced hair loss. 10/10 product and brand 🤍

July 28, 2025
Unprompted review
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Reply from Regrowz

Hi Emily, Thank you so much for your wonderful feedback! We're so glad the Miracle Hair Oil has helped you through a tough time. Your support means the world to us! 🤍💚

Rated 5 out of 5 stars

Regrowz has completely changed my life

Regrowz has completely changed my life. I suffered with hair loss around my forehead and within 3 weeks of using the miracle hair oil new hair was growing, my hair felt instantly nourished and thicker. I have had complements from everyone around me since using their products🥹 Even the brow & lash serum has made my lashes soooo so long. Obsessed with their products, and couldn’t recommend enough🫶

July 28, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Ellie, Thank you so much for sharing your incredible journey with us! We’re truly touched to hear how Regrowz has made such a positive difference for your hair, brows, and lashes. Your kind words and support mean everything to us—here’s to your continued hair and lash glow-up! 💚

Rated 5 out of 5 stars

Great product

Great product works just as it says it does my hair is thicker and fuller. Great customer service I would totally recommend this if you have fine hair

July 28, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Sue, Thank you so much for your lovely feedback! We're thrilled to hear you're seeing thicker, fuller hair and that our customer service left a great impression. Your recommendation means the world to us! 💚

Rated 5 out of 5 stars

Struggled with dandruff

Struggled with dandruff, and finally found a product that fixes my hair problems !

Love it!

July 25, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi, That’s fantastic to hear! We're so glad Regrowz has helped you finally tackle dandruff and get your hair feeling its best. Thanks for the love — we love it too! 💚

Rated 5 out of 5 stars

An honestly great product that provided…

An honestly great product that provided me with exactly what I was looking for in terms of natural ingredients. Has also provided me with great results each time I use it and as a result will remain with Regrowz indefinitely.

July 24, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi, Thank you for your amazing feedback! We’re so happy to hear that Regrowz has delivered both the natural ingredients and the results you were looking for. Knowing you’ll be staying with us means the world! 💚

Rated 5 out of 5 stars

I’ve been using the anti dandruff…

I’ve been using the anti dandruff shampoo, as I burnt my scalp whilst being on holiday. It’s now feeling a lot healthier and the dandruff is gone, very impressed, great customer service too!

July 24, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Jess,Thank you for your kind words! We're so glad the anti-dandruff shampoo helped soothe your scalp and clear up the dandruff. Delighted to hear you’re impressed — and that our customer service hit the mark too! 💚

Rated 5 out of 5 stars

the shampoo and conditioner works…

the shampoo and conditioner works great! my hair was thinning at the front, and I’m genuinely impressed, in just 30 days i could feel the difference, my hair feels thicker, stronger, and healthier

July 3, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Will, Wow — thank you for sharing your results! We're so happy to hear the shampoo and conditioner have made such a noticeable difference in just 30 days. Thicker, stronger, and healthier hair is exactly what we aim for! 💚

Rated 5 out of 5 stars

I AM VER HAPPY WITH THE SERVICE.THE…

I AM VER HAPPY WITH THE SERVICE.THE HAIR GROWING CAPSULES, AND THE SHAMPOO, AND CONDITIONER.

July 22, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi James, Thank you for your kind words! We're so glad to hear you're happy with the service and loving the capsules, shampoo, and conditioner. Your support means the world to us! 💚

Rated 5 out of 5 stars

Great results longer healthier hair

Great results longer healthier hair! My husband’s and son both use regrowz too and are very satisfied. We have been using regrowz for about a year now and are very happy!

July 22, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Deborah, Thank you so much for the wonderful feedback! We're delighted to hear that Regrowz has become a family favorite and that you're all seeing such great results. Here's to longer, healthier hair for everyone! 💚

Rated 5 out of 5 stars

It’s the best hair products I’ve used…

It’s the best hair products I’ve used and I find that my hair has grown so much since using it and my hair feels really soft after using the conditioner

July 22, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Matt, Thank you so much for your lovely review! We're thrilled to hear your hair is growing and feeling softer — that’s exactly what we love to hear. 💚

Rated 1 out of 5 stars

I ordered a derma roller a while ago…

I ordered a derma roller a while ago and haven’t gotten it yet and I’m not sure if it’s because I hadn’t used this website before but I’m still annoyed at it and I hope somebody can help me

February 14, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Jackie, Thank you for your review, and we're truly sorry to hear about the delay and any inconvenience caused.

We’d like to reassure you that our team responded to your query on 6th May 2025 via the email address registered with your order. If you haven't seen that message, it might have landed in your spam or promotions folder.

If you're still unable to locate our response, please don’t hesitate to get in touch with us directly at customersupport@regrowz.com — we’ll be happy to assist you further and ensure everything is resolved promptly.

Warm regards,
The Regrowz Team

Rated 5 out of 5 stars

Great customer service

My order was mixed up and the wrong item was sent and it was sorted so quickly by customer service and replaced! I was also given a discount code

April 2, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Danielle, Thanks for your lovely feedback! We're glad we could quickly sort things out and get the right item to you.If you ever need anything else, we're here to help!

Thanks again for your support,
The Regrowz Team

Rated 3 out of 5 stars

I do like this shampoo but find it very…

I do like this shampoo but find it very hard to lather I have short hair and have to wash 4 times until my hair feels clean

March 1, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Hi Susan, Thank you for sharing your experience — we're really glad you like the shampoo! Because it's a sulfate-free formula, it naturally lathers less than traditional shampoos.We recommend applying a small amount to wet hair, adding a little extra water, and massaging thoroughly. Often, the lather builds better on the second wash. If you’d like any more tips or help, feel free to contact us at customersupport@regrowz.com.

Best wishes,
The Regrowz Team

Rated 4 out of 5 stars

Great customer service

Great customer service, Caroline helped with my order and resolved my enquiry efficiently and professionally.

February 3, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Thank you so much for your kind words! We're thrilled to hear that Caroline provided excellent service and was able to assist you efficiently. We truly appreciate your feedback and are glad we could help. If you need anything else, don’t hesitate to reach out!

Rated 5 out of 5 stars

amazing product

amazing product , shipping was super fast was having problems with a very dry scalp and using this alongside the conditioner really helped improve my hair.
Really impressed with this product would most definitely recommend these products!

January 29, 2025
Unprompted review
Regrowz logo

Reply from Regrowz

Thank you for sharing your wonderful experience! We're so happy to hear that our product has helped improve your scalp and hair. It's fantastic to know that both the shampoo and conditioner worked well for you. Your recommendation means a lot to us, and we truly appreciate your feedback!

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