Reinforced Beds Reviews 

877
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the bed frames are exceptionally sturdy, beautifully constructed, and built to last for many years without structural issues. Consumers also appreciate the remarkably smooth delivery service, noting that delivery teams are polite, efficient, and careful when bringing items directly to the chosen room. Some people were dissatisfied with the extreme firmness of the mattresses, mentioning that buying an additional comfort topper was necessary to sleep properly. A few other individuals experienced frustrating setbacks involving unexpected delivery schedule delays or occasional missing installation parts upon arrival.

What people talk about most

Product

Consumers find the product to be exceptionally strong, well-built, and sturdy, offering great value for money... See more

Quality

Reviewers mention positive feedback about quality, frequently praising the exceptionally strong and sturdy... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick transit times, flexible... See more

Order

People report ambiguous experiences with order, as many reviewers highlight that online purchasing is very... See more

Service

Users describe positive interactions with service, highlighting the professional and diligent team who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastically made bed! So strong and sturdy it definitely isn't going anywhere. Highly recommended for heavier bodies. Straight forward to assemble but very heavy ( that's a good thing) so because of... See more

Company replied

Rated 5 out of 5 stars

Very easy process from start to finish . Staff were available and willing to talk through best options on phone before purchasing and there was no pressure. Was kept informed of delivery date and time... See more

Company replied

Rated 5 out of 5 stars

Mumma Mia! What Awesome service. Katie was a breath of fresh air and quite literally put to shame all other customer service agents. What a difference to Ai communication. She put my faith back into d... See more

Company replied

Rated 5 out of 5 stars

Delivered at 11am on a weekday. The delivery was smooth. They send an email the night before where you can specify your delivery point on What3words which I presume massively helps the delivery te... See more

Company replied



Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Furniture Wholesaler
  5. Mattress Store

About Reinforced Beds

Written by the company

Reinforced Beds are a family run, online only retailer specialising in very strong beds and durable mattresses based in the UK. Our collection consists of heavy-duty frames constructed from the strongest materials. The range include wooden bed frames, metal bed frames, upholstered beds (including bedsteads, ottomans and divans) and bunk beds.

Our stock is suitable for both domestic and contract customers. We have supplied products to many different environments, such as large hotel chains, student accommodation refits and to the NHS direct to name a few.

Due to the build quality of our products, we have a wide selection suitable for people who are overweight and/or suffer from challenging behaviour. These products have been sourced and designed with the aim to be the solution for customers who require them most.

As well as an online retailer, we take great care in our products. As well as sourcing reliable and fantastic manufacturers to create our beds, we also manufacture select metal beds on site here in Norfolk! We also import some products directly to us, built to our own spec from overseas.

Our staff are on hand to discuss the best product for your situation. If you wish for a quote or even advice on your next bed base or mattress, please do not hesitate to contact us.

Why Reinforced Beds?

Written by the company

Strength You Can Sleep On
Every product on our website is specifically designed with reinforcement surpassing your traditional high street brands for longevity.
Express Delivery
We use express couriers who collect from us daily. Delivery can be made on all stocked bed frames and mattresses within 2 working days.
Assembly Services
We offer assembly services on all products. We pride ourselves on having a solution for all logistical issues!
Competitive Pricing
While we offer stronger-than-the-standard products, we do not charge a premium for the privilege. Invest in longevity today!

Unique Heavy Duty Guarantee

Up to 10 Years

Up to 10 Years

At Reinforced Beds, we don’t just promise durability – we guarantee it. Every bed frame we produce is built to meet our industry-leading strength standards, and our Heavy Duty Guarantee is your assurance of long-term performance you can rely on.

Whether it’s daily use, extra weight capacity, challenging behaviours or the test of time, our beds are made to withstand it all. That’s why we proudly offer up to 10 years of coverage on selected products. It’s our way of saying: you can sleep easy, knowing your bed is built to last.

Contact info

Tired of broken beds?

Invest in longevity, visit Reinforced Beds for THE sleep solution!

4.5

Excellent

TrustScore 4.5 out of 5

877 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(877)

364 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, great bed!

August 5, 2026
Reinforced Beds logo

Reply from Reinforced Beds

Thank you so much! We’re really pleased you’re happy with both your new bed and the service you received. Thank you for choosing us!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Fantastic quality and excellent…

⭐⭐⭐⭐⭐ Fantastic quality and excellent service!
I honestly couldn’t be happier with our experience with Reinforced Beds.
The bed is very good quality, very well made, and feels incredibly strong and sturdy.
The staff were helpful, and we received plenty of updates and communication before delivery.
The bed is for my son, who is a special needs adult with sensory needs,He loves to belly bounce on his bed and needs plenty of space, so having a strong, spacious bed is really important for him.
In my personal opinion, the cost is absolutely worth it.The quality is excellent,
it was simple to put together, and I it feel like the bed frame will last a long time .
most importantly, my son absolutely loves it, and seeing him happy and comfortable makes it worth every penny.
Thank you to everyone at Reinforced Beds for such a great product and such a brilliant service.
I would definitely recommend you to others!

August 28, 2026
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Reply from Reinforced Beds

Thank you so much for such a wonderful review! It means a lot to hear how happy you are with the quality and service, but most of all, we’re delighted that your son loves his new bed and feels happy and comfortable in it. Thank you for choosing Reinforced Beds and for recommending us!

Rated 4 out of 5 stars

Mattress is great

Mattress is great. Delivery time was great. Only concern was we paid for delivery to room of choice but when the men came they said that doesn't actually go to the delivery company and they weren't aware? Thankfully they did take it up to the room of choice and they were so so lovely regardless.

September 3, 2026
Unprompted review
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Reply from Reinforced Beds

Thank you so much for your lovely review! We’re delighted you’re happy with your mattress. We’re sorry for the confusion around your room of choice delivery, and really appreciate your understanding. It’s lovely to hear the delivery team were so helpful too!

Rated 2 out of 5 stars

The quality control over your…

The quality control over your components could be improved.
The foot inserts wouldn’t fit, we had to drill the holes out to make them fit.
Screws and threads not great.
Once assembled bead seams fine.
Delivery good

September 1, 2026
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Reply from Reinforced Beds

Thank you for your feedback. We’re sorry to hear about the issues during assembly and appreciate you bringing this to our attention. We’re pleased the bed is now assembled and that delivery went well. Thank you for choosing us!

Rated 5 out of 5 stars

The delivery guys were great very…

The delivery guys were great very friendly and efficient

August 30, 2026
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Reply from Reinforced Beds

Thank you for your feedback! We’re so pleased to hear the delivery team were friendly and efficient. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Good quality product

Good quality product. . Very solid bed frame. Value for money. My family and I love it!!!

August 29, 2026
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Reply from Reinforced Beds

Thank you so much for your lovely review! We’re delighted to hear you and your family are so happy with the bed and impressed with how solid it feels. We really appreciate your support!

Rated 5 out of 5 stars

When they say reinforced they REALLY mean it

So first of all the price to product quality ratio is insanely good. For under 500 quid we got a triple bunk bed for adults that will not only carry two rather unfit adults but will also probably survive the apocalypse with how sturdy it feels.

Considering the bed is THAT solid even the building process was good. Instructions were clear and with 2 people it took us around 5 hours total to build the whole bed in between our busy work schedules. Can't complain. It's easier to build than IKEA furniture for sure.

When receiving the bed there were some screws missing but a quick message to customer support and the very next day we had all missing items in the mail which was incredible.

The delivery of the bed itself was great too, two lads came and brought the boxes all the way upstairs for us. The delivery date could be booked for the day we wanted as well it was all really flexible.

I'm excited to spend the night in our new bunk bed!!! I will probably NOT be back to buy another bed, but only because this bed is going to last for 5 generations now that it's built!

July 28, 2026
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Reply from Reinforced Beds

What a fantastic review – thank you so much! We love hearing how impressed you are with the strength of your new bunk bed, and we’re pleased we could get those missing fixings out to you so quickly. It’s also great to hear the delivery went smoothly. We really appreciate your support, and we hope the bed does indeed last for generations!

Rated 5 out of 5 stars

Robust and easy to build.

I’ve ordered quite a few beds in the past for family members from this company. Beds are very robust and easy to put together. It took 2 people 10 minutes to unpack and build.

August 17, 2026
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Reply from Reinforced Beds

Thank you so much for coming back to us again! It’s lovely to hear you’ve chosen our beds for several family members and continue to be happy with their strength and quality. We really appreciate your continued support!

Rated 5 out of 5 stars

Good information when selecting…

Good information when selecting mattress and good delivery

August 28, 2026
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Reply from Reinforced Beds

Thank you for your lovely feedback! We’re so pleased you found the information helpful when choosing your mattress and that everything went smoothly with the delivery. We hope you’re enjoying your new mattress!

Rated 5 out of 5 stars

Reinforced Beds - Excellent Service!

Reinforced Beds was excellent. The team who managed the install were professional, hardworking, and diligent. Lucy -- who managed the sales and delivery -- was prompt and considerate, and super helpful in arranging all the particulars. I'd happily work with this team of people again!

August 5, 2026
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Reply from Reinforced Beds

Thank you so much for your lovely feedback! We’re delighted to hear you had such a positive experience with both our team and the installation. It was a pleasure helping with your order, and we really appreciate your kind words.

Rated 5 out of 5 stars

Great support received when we had to…

Great support received when we had to contact customer services because of fault to mattress, described problem, covered by extended warranty, item replaced and faulty mattress disposed of no messing. Thank you very much 5⭐️ Reinforced Beds

August 25, 2026
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Reply from Reinforced Beds

Thank you so much for your lovely 5-star review! We’re really pleased our customer service team could make the warranty process straightforward and get your mattress replaced without any hassle. We truly appreciate your kind words and continued trust in Reinforced Beds!

Rated 5 out of 5 stars

Amazing service office staff was great…

Amazing service office staff was great helping me this is the second time I have used this company, and will continue to amazing company. congratulation's the communication is great delivery service quality is the best. So easy to deal with

August 25, 2026
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Reply from Reinforced Beds

Thank you so much for your wonderful review and for choosing us again! It’s lovely to hear that our team were helpful and that you were happy with the communication, delivery and quality of your order. We really appreciate your continued support and look forward to helping you again in the future!

Rated 4 out of 5 stars

Great mattress till now

Great mattress till now. No more back pains! I have been looking for a very firm mattress and this one is great for back sleepers. Side sleeping wasn't very comfortable for me, but may depends on people. May be I should use a mattress topper, but haven't tried it yet.

July 23, 2026
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Reply from Reinforced Beds

Thank you so much for your review! We’re really pleased to hear that you’re enjoying the firmness of your new mattress and that it has helped with your back pain. We also appreciate your feedback regarding side sleeping, as comfort can vary depending on individual sleeping preferences. Thank you for sharing your experience with us!

Rated 5 out of 5 stars

Was easy to put together

Was easy to put together. But there was a screw and washer missing. Emailed then and the missing parts came through post in about 2 days. Very good service from delivery to sorting the missing parts out. Will be using this company again.

July 27, 2026
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Reply from Reinforced Beds

Thank you for your lovely review! We’re glad we could get the missing parts out to you quickly and that you were happy with the service throughout. We look forward to helping you again in the future!

Rated 1 out of 5 stars

Been waiting for my bed for nearly four…

Been waiting for my bed for nearly four weeks, advised it was supposed coming soon on the website which wasn’t shown at time of purchase, only on my confirmation after I’d ordered it
Taking no responsibility at all for the fact I’ve been left with no bed or mattress, continued to tell me for two weeks it would be with me in a few days then came back and said that they got it wrong, I have tried to speak to customer service who just come across arrogant and rude and clearly never had training.

August 24, 2026
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Reply from Reinforced Beds

We’re genuinely sorry for the experience you’ve had and for the frustration and disappointment caused by the delays and conflicting updates. We know how important it was to receive your bed, and we’re very grateful for your patience while this was resolved. We’re pleased your bed has now been delivered and assembled, and we truly hope you’re happy with it.

Rated 5 out of 5 stars

The clue is in the name

We needed a new mattress because our old one had collapsed and was very uncomfortable, obviously we didn't want to have the same thing happen again so we searched the internet for a company who could handle our request, upon finding reinforced beds we knew this was the right choice, after some discussion we went for The Brick with topper and in just over a week we received our mattress, we chose 2 man delivery and they were very professional and fast. Our first few nights were a little difficult to adjust to the firmness of the mattress after sleeping on our old one but in it's defence it's called The Brick, the clue is in the name. All in all after getting used to it we can confirm that we are finally having a fantastic night's sleep and waking up without the aches and pains or feeling like we need more sleep.
Many thanks to the wonderful team at Reinforced Beds, 5 Stars all the way

August 14, 2026
Unprompted review
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Reply from Reinforced Beds

Thank you so much for your fantastic review! We’re delighted to hear that after adjusting to The Brick, you’re now enjoying a comfortable night’s sleep and waking up feeling refreshed. It’s also great to hear you were happy with the delivery service. Thank you for choosing Reinforced Beds and for the 5 stars!

Rated 5 out of 5 stars

Great products, great shopping experience

Second time ordering from this company. From online ordering to delivery, everything was swift and easy.

July 27, 2026
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Reply from Reinforced Beds

Thank you for choosing us again. We’re so pleased everything was smooth and easy from ordering through to delivery. Your continued support really means a lot to us!

Rated 1 out of 5 stars

Not recommended

Product arrived yellowing like it’s been wet or stored incorrectly,and shop soiled, with a hole in the fabric.

Company told me to clean it!

The packaging arrived clean and dry, intact so your response is rubbish, perhaps you should check what you’re sending!

Customer services not helpful .

August 21, 2026
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Reply from Reinforced Beds

Hi Deborah, we’re sorry to hear how disappointed you’ve been with your order. We’re still in contact with you directly and are actively reviewing the damage and the circumstances surrounding it.

From what we’ve seen so far, the outer packaging appears to have been affected by water and handling during transit, which may have transferred onto the upholstered bed. The cleaning advice given was intended as an initial step while we continued to investigate the matter, rather than a final resolution.

We’ll continue working with you directly to reach a fair and appropriate outcome.

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