Reinforced Beds Reviews 

879
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 366 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the bed frames are exceptionally sturdy, beautifully constructed, and built to last for many years without structural issues. Consumers also appreciate the remarkably smooth delivery service, noting that delivery teams are polite, efficient, and careful when bringing items directly to the chosen room. Some people were dissatisfied with the extreme firmness of the mattresses, mentioning that buying an additional comfort topper was necessary to sleep properly. A few other individuals experienced frustrating setbacks involving unexpected delivery schedule delays or occasional missing installation parts upon arrival.

What people talk about most

Product

Consumers find the product to be exceptionally strong, well-built, and sturdy, offering great value for money... See more

Quality

Reviewers mention positive feedback about quality, frequently praising the exceptionally strong and sturdy... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting quick transit times, flexible... See more

Order

People report ambiguous experiences with order, as many reviewers highlight that online purchasing is very... See more

Service

Users describe positive interactions with service, highlighting the professional and diligent team who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastically made bed! So strong and sturdy it definitely isn't going anywhere. Highly recommended for heavier bodies. Straight forward to assemble but very heavy ( that's a good thing) so because of... See more

Company replied

Rated 5 out of 5 stars

Very easy process from start to finish . Staff were available and willing to talk through best options on phone before purchasing and there was no pressure. Was kept informed of delivery date and time... See more

Company replied

Rated 5 out of 5 stars

Mumma Mia! What Awesome service. Katie was a breath of fresh air and quite literally put to shame all other customer service agents. What a difference to Ai communication. She put my faith back into d... See more

Company replied

Rated 5 out of 5 stars

Delivered at 11am on a weekday. The delivery was smooth. They send an email the night before where you can specify your delivery point on What3words which I presume massively helps the delivery te... See more

Company replied



Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Furniture Store
  4. Furniture Wholesaler
  5. Mattress Store

About Reinforced Beds

Written by the company

Reinforced Beds are a family run, online only retailer specialising in very strong beds and durable mattresses based in the UK. Our collection consists of heavy-duty frames constructed from the strongest materials. The range include wooden bed frames, metal bed frames, upholstered beds (including bedsteads, ottomans and divans) and bunk beds.

Our stock is suitable for both domestic and contract customers. We have supplied products to many different environments, such as large hotel chains, student accommodation refits and to the NHS direct to name a few.

Due to the build quality of our products, we have a wide selection suitable for people who are overweight and/or suffer from challenging behaviour. These products have been sourced and designed with the aim to be the solution for customers who require them most.

As well as an online retailer, we take great care in our products. As well as sourcing reliable and fantastic manufacturers to create our beds, we also manufacture select metal beds on site here in Norfolk! We also import some products directly to us, built to our own spec from overseas.

Our staff are on hand to discuss the best product for your situation. If you wish for a quote or even advice on your next bed base or mattress, please do not hesitate to contact us.

Why Reinforced Beds?

Written by the company

Strength You Can Sleep On
Every product on our website is specifically designed with reinforcement surpassing your traditional high street brands for longevity.
Express Delivery
We use express couriers who collect from us daily. Delivery can be made on all stocked bed frames and mattresses within 2 working days.
Assembly Services
We offer assembly services on all products. We pride ourselves on having a solution for all logistical issues!
Competitive Pricing
While we offer stronger-than-the-standard products, we do not charge a premium for the privilege. Invest in longevity today!

Unique Heavy Duty Guarantee

Up to 10 Years

Up to 10 Years

At Reinforced Beds, we don’t just promise durability – we guarantee it. Every bed frame we produce is built to meet our industry-leading strength standards, and our Heavy Duty Guarantee is your assurance of long-term performance you can rely on.

Whether it’s daily use, extra weight capacity, challenging behaviours or the test of time, our beds are made to withstand it all. That’s why we proudly offer up to 10 years of coverage on selected products. It’s our way of saying: you can sleep easy, knowing your bed is built to last.

Contact info

Tired of broken beds?

Invest in longevity, visit Reinforced Beds for THE sleep solution!

4.5

Excellent

TrustScore 4.5 out of 5

879 reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(879)

367 reviews in the last 12 months

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Rated 5 out of 5 stars

Great products, great shopping experience

Second time ordering from this company. From online ordering to delivery, everything was swift and easy.

July 27, 2026
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Reply from Reinforced Beds

Thank you for choosing us again. We’re so pleased everything was smooth and easy from ordering through to delivery. Your continued support really means a lot to us!

Rated 1 out of 5 stars

Not recommended

Product arrived yellowing like it’s been wet or stored incorrectly,and shop soiled, with a hole in the fabric.

Company told me to clean it!

The packaging arrived clean and dry, intact so your response is rubbish, perhaps you should check what you’re sending!

Customer services not helpful .

August 21, 2026
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Reply from Reinforced Beds

Hi Deborah, we’re sorry to hear how disappointed you’ve been with your order. We’re still in contact with you directly and are actively reviewing the damage and the circumstances surrounding it.

From what we’ve seen so far, the outer packaging appears to have been affected by water and handling during transit, which may have transferred onto the upholstered bed. The cleaning advice given was intended as an initial step while we continued to investigate the matter, rather than a final resolution.

We’ll continue working with you directly to reach a fair and appropriate outcome.

Rated 5 out of 5 stars

Absolutely beautiful bed

Absolutely beautiful bed. So strong and the best quality. I would highly recommend this company also great communication.

August 21, 2026
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Reply from Reinforced Beds

Thank you so much for your lovely review! We’re delighted you’re so happy with the quality and strength of your new bed. It’s also wonderful to hear you were pleased with our communication. Thank you for recommending us!

Rated 5 out of 5 stars

My bed feels incredible

My bed feels incredible. At 29 stone, I’m usually worried about breaking things but this feels incredibly reassuring. The build quality is excellent and it’s definitely worth every penny.

August 28, 2026
Unprompted review
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Reply from Reinforced Beds

Thank you for your fantastic review! We’re so pleased your new bed feels strong, comfortable and reassuring. It’s wonderful to hear you’re impressed with the build quality. We hope you enjoy it for many years to come!

Rated 4 out of 5 stars

Sturdy beds, beware the dust

Good sturdy beds at a good price, easy to buy and delivery was great. They are very heavy to carry upstairs but this is part of buying heavy duty steel frames! My only gripe is that they can shed a lot of metal dust which has left marks on my new cream carpet which is incredibly annoying. Be careful when unwrapping them and if possible take them to their final location in the box to avoid dust trails!

August 20, 2026
Unprompted review
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Reply from Reinforced Beds

Thank you for your feedback! We’re really pleased you’re happy with the strength, value and delivery of your beds. We’re sorry to hear about the metal dust and the marks left on your carpet, and we appreciate you highlighting this. Thank you for sharing your experience and helpful advice for others.

Rated 5 out of 5 stars

Top notch bunk beds

The instructions for putting together the bunk beds I ordered could have been clearer in places.

But other than that, the ordering process was smooth, the delivery was great and most importantly the quality of the beds themselves is absolutely top-notch. Very sturdy and lovely, solid oak material.

August 19, 2026
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Reply from Reinforced Beds

Thank you for your lovely review! We’re delighted you’re so pleased with the quality and sturdiness of your bunk beds, as well as the smooth ordering and delivery. We appreciate your feedback on the assembly instructions and will take this on board.

Rated 5 out of 5 stars

Great matress highly recommended

Order no R56136
First of all what a great mattress this is I sleep very well on this brick extra deep I would highly recommend reinforced beds ltd solid base and superb matresses designed or the more portlier person all in all a reasonable buying experience

August 19, 2026
Unprompted review
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Reply from Reinforced Beds

We’re very sorry for the delay and completely understand your frustration. Your delivery has since been booked in, and we sincerely apologise for the inconvenience caused.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service , ordered a bed frame plus extras , arrived today , this is the strongest bed I have ever seen ! This will last a lifetime. If you want a bed that’s strong well made and very reasonably priced I advise you to buy from this company . Over the moon .

August 26, 2026
Unprompted review
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Reply from Reinforced Beds

Thank you for such a fantastic review! We’re delighted to hear you’re happy with your new bed and impressed with its strength and quality. We really appreciate your recommendation and hope you enjoy your new bed for many years to come!

Rated 5 out of 5 stars

My mattress is very comfortable and…

My mattress is very comfortable and worth the money.
It was delivered very quickly and was put in the room I wanted it in. Would highly recommend this company for beds and mattress.

July 28, 2026
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Reply from Reinforced Beds

Thank you for the lovely review! We’re so pleased you’re happy with the comfort and quality of your new mattress, as well as the quick delivery service. Thank you for recommending us!

Rated 5 out of 5 stars

Substantial quality. TOP QUALITY.

I wanted Quality. I got it. STRONG TOP QUALITY. Very Impressed.

August 18, 2026
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Reply from Reinforced Beds

Thank you for the fantastic review! We’re delighted to hear you’re so impressed with the strength and quality of your new bed. We really appreciate your feedback and hope you enjoy it for many years to come!

Rated 5 out of 5 stars

Purchased a bunk bed

Purchased a bunk bed. Good pre and post sales service. Bed arrived on time - took a while to put together but looks good. Some minor parts were missing but a very quick response from customer service to rectify.

August 22, 2026
Unprompted review
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Reply from Reinforced Beds

Thank you for your review! We’re pleased to hear you were happy with the service you received and that your bunk bed arrived on time. We’re sorry about the missing parts, but glad our team were able to get this resolved quickly for you. We hope you enjoy your new bed!

Rated 5 out of 5 stars

Fantastically made bed

Fantastically made bed! So strong and sturdy it definitely isn't going anywhere. Highly recommended for heavier bodies. Straight forward to assemble but very heavy ( that's a good thing) so because of the weight I'm glad we paid the extra to have it delivered to the bedroom and not curb side.

August 3, 2026
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Reply from Reinforced Beds

Thank you for the fantastic review! We’re so pleased you’re happy with the strength and quality of your new bed and found the assembly straightforward. It’s also great to hear the room-of-choice delivery was worthwhile. Thank you for recommending us!

Rated 5 out of 5 stars

Ordering was simple

Ordering was simple, delivery was quick and we have had the first good nights sleep we have had in weeks, just perfect. Would definitely recommend Reinforced beds every time, great value for money too. The delivery team were excellent too.

August 14, 2026
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Reply from Reinforced Beds

Thank you for your fantastic review! We’re so pleased to hear that ordering and delivery were straightforward and, most importantly, that you’ve had a great night’s sleep. It’s also wonderful to hear our delivery team did an excellent job. Thank you for recommending Reinforced Beds!

Rated 4 out of 5 stars

Great product!

Good and strong quality beds. Have had the product for a good 4 months now and have let the bed settle so then I can leave a solid review.

The bunk bed is strong and sturdy, very supported for children and definitely adults with the weight limits applied. It did state that there wouldn’t be any squeaking, however there is when my child climbs the ladder into the top bunk and slightly when it moves.

A few of the welding parts on the bottom bunk weren’t centred and off the tracks a little but overall, doesn’t affect the usage of the bed as far as I can tell and isn’t noticeable now with the mattress being on top of it.

Overall - great product and good customer service when needed.

April 23, 2026
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Reply from Reinforced Beds

Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you’re happy with the strength and sturdiness of your bunk bed after several months of use.

We appreciate your comments regarding the slight squeaking and welding, and we’ll take this feedback on board. It’s great to hear that overall you’re happy with both the bed and the service you received.

Thank you for choosing Reinforced Beds!

Rated 1 out of 5 stars

Half a bed!

I’ve only half a bed delivered and the other half lost or not even sent. No idea, it’s been 3 weeks since the original delivery date and I’ve been messed around by the delivery company and no real help from reinforced beds. At this point I don’t even want it anymore. I just want them to get the half a bed that’s been delivered and still sitting in boxes and give me a full refund. I wish I’d just went with a local company.

August 19, 2026
Unprompted review
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Reply from Reinforced Beds

We’re very sorry for the frustration and inconvenience caused by the delivery issues with your order. We completely understand how disappointing this experience must have been, particularly after such a long wait. We’re glad that you have since been in touch with our team and that the issue has now been resolved. Please accept our sincere apologies again for the experience you had. Kind regards

Rated 5 out of 5 stars

Good delivery and good product.

Good delivery and good product.
Very well made, sturdy and compact.
Easy installation according to the instructions.
Very pleased with the product.

August 12, 2026
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Reply from Reinforced Beds

Thank you for your fantastic review! We’re delighted to hear that you were pleased with the delivery and found the product sturdy, compact, and easy to install. We really appreciate your feedback, thank you for choosing us!

Rated 5 out of 5 stars

Online Order - Quick Easy Professional

I ordered online late on a Friday evening process was very simple. I also had the VAT relief form to complete which again was quite straightforward. I was very pleasantly surprised to have a response first thing Monday morning advising that my VAT relief credit had been processed already. At the time of ordering on the Friday night I chose delivery on the Wednesday of the next week and I received notification from the carrier also on the Monday that they would be expecting my order. The whole order and delivery happened very smoothly and quickly definitely recommend the company to others.

July 20, 2026
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Reply from Reinforced Beds

Thank you for your lovely review! We’re delighted to hear that the ordering process, VAT relief and delivery all went smoothly and quickly. We really appreciate your recommendation and hope you’re very happy with your purchase. Thank you for choosing us!

Rated 2 out of 5 stars

Great Mattress, But Very Frustrating Delivery Experience

The mattress itself is good, no doubt about that, and I’m happy with the quality. However, the delivery experience was very frustrating.

My mattress was originally confirmed for delivery on the agreed date, so I arranged everything around it, including the collection of my old mattress and my plans for the day. Then, at very short notice, I was told that there was a stock issue and the mattress could not be delivered as planned.

What was most frustrating was that the stock issue only came to light when the order was being prepared for the courier. By that point, I had already made arrangements based on the confirmed delivery date. I was left without my old mattress and had to manage without a mattress for a night, which was extremely inconvenient.

To their credit, once I contacted them, they did communicate with me and arranged the earliest possible delivery for the following day. So I appreciate that they eventually resolved the situation.

Overall, the mattress is good and I have no complaints about the product itself, but the delivery and stock management need significant improvement. If the stock had been checked properly before confirming the delivery date, this whole situation could have been avoided.

August 13, 2026
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Reply from Reinforced Beds

Thank you for your feedback. We’re pleased to hear you’re happy with your mattress, but we’re very sorry for the inconvenience caused by the last-minute delivery delay.

We completely understand how frustrating this was, particularly after you had arranged collection of your old mattress. We’re glad we could arrange delivery for the following day, and we appreciate your patience and understanding.

Your feedback is important to us and will help us improve our stock and delivery processes.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, with helpful driver. Bed was easy to assemble and is sturdy and comfortable

August 10, 2026
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Reply from Reinforced Beds

Thank you for the lovely review! We’re delighted to hear your delivery was quick and that our driver was helpful. It’s great to know the bed was easy to assemble and is sturdy and comfortable. Thank you for choosing us!

Rated 5 out of 5 stars

I found it very easy to place an order…

I found it very easy to place an order and my order was made and dispatched very quickly. The divan is excellent quality and very well made. Would definitely use this company again.

July 17, 2026
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Reply from Reinforced Beds

Thank you so much for your lovely review! We’re delighted to hear that ordering was easy, your divan arrived quickly, and you’re pleased with the quality and craftsmanship. We really appreciate your recommendation and look forward to welcoming you back in the future!

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