Perfect guidance before the purchase Would buy here erverytime I want expensive fancy bike shoes 😅 Bont are amazing regarding the hold of your feet. Wouldn’t recommend them for triathlete‘s for an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent customer service! Niels, Thijs & Robert are really friendly and efficient in dealing with my concerns. The first concern was regarding the choice of correct shoe size and the second was r... See more
The shoes I ordered were delivered on time and were exactly as described. I appreciated the guidance regarding correct sizing otherwise I would have gone very wrong base don my 'normal' shoe size. A... See more
Ordered Bont shoes that unfortunately didn't fit. Easily ordered even changed colour after payment, delivery time maybe not rapid but still OK. No problem at all with return and refund.
Company details
Written by the company
Increase your cycling performance on the road, in the dirt, on the track and in the mountains. Also custom made and heat moldable shoes!
Contact info
Kleiland 5A, 8271RV, IJsselmuiden, Netherlands
- +31 6 44 84 79 72
- info@reins.cc
- reins.cc
4.8
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery & good service.
Fast delivery & good service.
Only returns (within EU) could be cheaper, but they are transparent about shipping cost.
November 5, 2025
Nice shoes and nice website
Nice shoes and nice website! Very customer friendly, great shoes for wide feet with hallux.
September 10, 2025
Great customer service
September 4, 2025
Quick and reliable service!
August 4, 2025
Top-notch seller
Great choice of cycling shoes.
I had to try 3 (and return 2 in the process, with no hassle) different models and sizes (from normal to double wide) of cycling shoes because of my hobbit’s feet.
The last pair of shoes came after a long wait but that was from the factory and was announced on the product page for the double wide.
August 11, 2025
Best customer service I have…
Best customer service I have experienced the last 20 years online!
Bont shoes speak for themselves anyhow.
Thank you, reins.cc.
May 15, 2025
Excellent customer support from the…
Excellent customer support from the beginning to the end. If anything goes wrong rest assured you will be taking care. I am very grateful and cannot recommend enough.
August 5, 2025
Always taking care about your size or…
Always taking care about your size or whatever you need. Human touch !!
July 7, 2025
Good communication by email
Hi
I was very happy with the guys at Reins, they helped me return shoes that were too tight and advised me on getting different ones. They were very quick to respond to my emails which was so helpful.
June 11, 2025
Fast sending a quick reply to…
Fast sending a quick reply to customers. Reins swiftly sent a new pair of shoes when I reported a manufacturing flaw.
May 8, 2025
another happy customer 😊
another happy customer 😊
customer friendly website.
also the meticulous sizing guide was a big plus.
May 9, 2025
Top Shop with top products
May 9, 2025
They took care of my needs to actually…
They took care of my needs to actually provide me with the shoes that would fit me best and not just push the most expensive.
May 7, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.