Perfect guidance before the purchase Would buy here erverytime I want expensive fancy bike shoes 😅 Bont are amazing regarding the hold of your feet. Wouldn’t recommend them for triathlete‘s for an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent customer service! Niels, Thijs & Robert are really friendly and efficient in dealing with my concerns. The first concern was regarding the choice of correct shoe size and the second was r... See more
The shoes I ordered were delivered on time and were exactly as described. I appreciated the guidance regarding correct sizing otherwise I would have gone very wrong base don my 'normal' shoe size. A... See more
Ordered Bont shoes that unfortunately didn't fit. Easily ordered even changed colour after payment, delivery time maybe not rapid but still OK. No problem at all with return and refund.
Company details
Written by the company
Increase your cycling performance on the road, in the dirt, on the track and in the mountains. Also custom made and heat moldable shoes!
Contact info
Kleiland 5A, 8271RV, IJsselmuiden, Netherlands
- +31 6 44 84 79 72
- info@reins.cc
- reins.cc
4.8
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was fine so far
Everything was fine so far. Delivery was very quick. However, you should ask several times about the size of the shoes. I was recommended different sizes based on the footprint sent to me. This should be improved and customers should really be helped accordingly. In the end, it was luck that the shoe fit. You always learn something new as a customer. However, the seller should pay close attention to ensure that the customer is ultimately sent the correct size based on the footprint. Otherwise, I was very satisfied with the communication, which was friendly and attentive. Thank you very much and I would be happy to be your customer again.
April 7, 2025
Fantastic team
Fantastic team, Nils really did a lot to help. I am impressed, I can only recommend reins. Top 👍
March 13, 2025
vapor 2023 is very very comfortable…
vapror 2023 is very very comfortable but MTB Shoes are not comfortable and very heavy and to narrow. I cant belive shoes has good opinion.
April 2, 2025
Bont Riot G EU49
It's rare to find a shop that stocks gravel cycling shoes in size EU49 (US13), but Reins.cc carries quite a few. After some issues with the DHL eCommerce delivery, their team responded quickly and professionally, and I was soon able to start using my new shoes. Great service!
March 11, 2025
Offroad Shoe and delivery service
The shoes I ordered fitting very well and made the experience of very good delivery and customer service.
February 17, 2025
Shoe didn‘t but good service
Although the shoes didin‘t fit, the Service and the correspondence was excellent.
Even when the return shipment was lost, I got my money back and they have always been in contact with me.
February 3, 2025
Everything went well products as…
Everything went well products as described reasonable price quick international delivery. Well recommended
January 13, 2025
Quick response on questions.
Quick response on questions.
Overall Service is processed without any disruptions
December 30, 2024
Nice customer support and great products
January 15, 2025
All perfect!
Really happy for the products and the service. I had a little problem on the thread of one shoe and they sent me a replacement!
I will keep buying here 100%
December 30, 2024
Very good retailer and very good shoes!!!
The purchase was processed very quickly. As I wasn't sure about the shoe size, I had to exchange the shoes after trying them on. The exchange was very well organized and went smoothly. The contact with reins was very pleasant.
Very good retailer and very good shoes!!!
November 25, 2024
Best shop regarding cycling shoes
Best service, best cycling shoes, very profound advice!
December 11, 2024
Shoes maybe wide for narrow feet
Shoes maybe wide for narrow feet, but are in fact narrow for people with wide feet. Quite disappointed that even companies who are aware of the conflict between natural foot shape and common shoe shape do such a poor job.
December 11, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.