Relay Direct Reviews 230

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many people highlight the excellent customer service, appreciating the detailed explanations and the non-pressured approach to sales. Consumers frequently mention the positive and insightful user experience, noting that the staff are knowledgeable about the company and its products. The service is often described as excellent, with many looking forward to using it.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers describe staff members as... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, warmth, and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Product

Users describe positive interactions with product information and offerings. Customers appreciate the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

Selam I very happy today that u have gave us good information about the organic food that u guys are delivering to all people in London. I quite happy about that u guys don't charge for any delivery... See more

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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Rated 5 out of 5 stars

Tulsi

Tulsi I just want to leave a review for the lovely girl who delivered from Milk & More. She was absolutely wonderful – very friendly and we had a really nice chat. She is so kind and helpful, and you can tell she really cares about her work. She treats the job like it’s her own business, with so much dedication and positivity. It was such a pleasure to meet her. Thank you for the great service!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Ana Pilipciuc

Ana knocked on my door to introduce Milk & More. At first, I was going to say no, but she was such a polite and sweet lady that we ended up chatting for a while.

Even after she realised I wasn’t planning to sign up at first, she continued talking with me about all sorts of things. She showed me some photos she had taken of Milk & More bottles outside people’s homes and the little notes people leave for the milkman. The photos were beautiful and really captured the charm of traditional milk deliveries.

She also told me about her family back in Romania, how they get their milk there, about cows, and how her mum once drove all the way from Romania to bring her fresh eggs and food. Her stories were fascinating.

What really stood out to me was how passionate she is. She doesn’t seem like someone who just works for Milk & More, she genuinely believes in the products, the traditional milk delivery service, and the company. For a moment I even thought she might be the founder! 🤣 She laughed and said she wishes.

In the end, I actually did sign up. We had quite a few problems with the quote while setting things up, but she was incredibly patient and we managed to sort it out together.
As there isnt any subscription to sign up, I can do just one off order and get 30 Percent, if I don't like I can cancel anytime. Why not to try?

I’m sure she contributes a lot to the company with her passion and humility. Meeting her was such a lovely and memorable experience.
I wouldn't have signed up if it was
Ana Pilipciuc🥰

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Tulsi is very sweet

Tulsi is very sweet
She made me understand the entire process
I was confused at first since technology is not my thing so she was very patient and again explained everything
Thank you tulsi

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Richard called to my home but I was out…

Richard called to my home but I was out and called back as arranged by my husband he was extremely polite and he explained everything in detail helped me to download the app and put it on my home screen on my phone showed me how it worked and if I needed to add anything else by 9pm the evening before he was very efficient and knew everything about the company any questions I asked he answered I was extremely happy with him

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Yesweenn and damini were lovely

Yesweenn and damini were lovely! Super friendly. Glad to be alerted to ways that we can conveniently support local farmers and workers. Very helpful in guiding me through the process, will be sure to add some more products to my order after consulting my flatmates! :)

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Sent from Milk and More

We had a visit from Seby D’Souza today from Milk & More. What can I say? He was thoroughly professional, knowledgeable about the product and had loads of interesting information to give us, he was able to answer every question we asked and had my whole family smiling and laughing as we signed up. This guy is brilliant at his job, no complaints whatsoever :)

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Richard for you valuable service.

I like to thank Richard for the very informative service he provided and introducing us to milk and more delivery. We are always looking to save money in these recent times and to help and work with our local farmers who always provide the best produce.

March 12, 2026
Unprompted review

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