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Relay Direct Reviews 230

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TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many people highlight the excellent customer service, appreciating the detailed explanations and the non-pressured approach to sales. Consumers frequently mention the positive and insightful user experience, noting that the staff are knowledgeable about the company and its products. The service is often described as excellent, with many looking forward to using it.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers describe staff members as... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, warmth, and... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Product

Users describe positive interactions with product information and offerings. Customers appreciate the... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

Selam I very happy today that u have gave us good information about the organic food that u guys are delivering to all people in London. I quite happy about that u guys don't charge for any delivery... See more

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

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Rated 5 out of 5 stars

Really lovely people.

Really lovely people.
SAHIT and Omkar were so friendly and they explained all the many perks of their service.
We love an old fashioned milk and grocery service. Hope the business goes from strength to strength

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Ana was lovely

Ana was lovely! explained throughly about the process with so much energy and enthusiasm.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Ana & Beatrice

Ana & Beatrice
Absolutely amazing service from the both, very sweet and very helpful and were very kinds absolutely enjoyed my time with them

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Milk delivery

Muhammad popped by when I was too busy but came back when I said I was free. He gave me the website info so I could have a look before he returned. He was helpful in setting up an account and placing an initial order with a decent discount. My first delivery should be Monday so will see how it goes!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful salesman

Muhammad was so lovely and so helpful telling me all about the service offered and how it’s local farmers, which i had no idea was something that was offered around here.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Razal was very polite and informative

Razal was very polite and informative, very professional and very courteous. He explained who he was and what he was giving the information on. Can’t fault him. Friendly, honest and respectful. Enough said really. Would be happy to speak with him again if I hadn’t already signed up thanks to him. Thank you milk and more.

March 13, 2026
Unprompted review

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