Relay Direct Reviews 229

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making every interaction pleasant and informative. People frequently highlight the excellent customer service, noting that representatives are knowledgeable about products and services, and take the time to explain everything clearly without being pushy. Consumers are also very satisfied with the overall service and user experience, finding it efficient and easy to understand. Many express excitement about using the service and appreciate the quality of the products offered.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise employees like... See more

Service

People report positive experiences with the service. Customers consistently praise the friendly,... See more

User experience

Customers consistently report positive experiences with the user experience. Reviewers frequently highlight... See more

Product

Consumers find the products to be positive, often highlighting the knowledge of staff in explaining them.... See more

Customer service

Clients share positive opinions on customer service, consistently praising the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Selam was absolutely lovely! She was really helpful and knowledgeable about all your products and was very friendly and bubbly. Made us feel confident to place an order and excited for our delivery... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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Rated 5 out of 5 stars

As a Company you should be very proud…

As a Company you should be very proud of Selam.
Salam was very knowledgeable about the Company and its products.
Salam has a very pleasant and joyful manner.
It was a pleasure dealing with this lovely/friendly young lady.
Regards
Mr & Mrs B & J Renshaw
CF14 9AJ

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, lovely rep

Selam came to visit to tell me about the service provided and how I could save some money whilst also supporting local farmers. She was bright, bubbly and friendly, and very knowledgeable about the service and product offering. I look forward to receiving my first delivery, thanks Selam!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Selam was excellent.

Selam explained everything very comprehensively and convincingly. She was very warm and personable. She called at the right time as we were only talking yesterday about wishing fresh food and milk could be delivered from local farms. Happy to place an order, particularly with a discount succinctly explained by Selam. Thank you.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Such a lovely lady Salem explained…

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions.
Very impressed with the whole set up, very nice to have milk etc delivered to our door and save money.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Anjali

Anjali, selam and Damini were very kind and approachable. They explained everything in detail and were very good at promoting.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Selam and nabiha from Milk & more…

Selam and nabiha from Milk & more convinced me to sign up! Looking forward to receiving my first delivery next week. Hoping the fruit & veg box encourages some healthy eating! Let’s see how it goes………

April 9, 2026
Unprompted review

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