Relay Direct Reviews 229

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making every interaction pleasant and informative. People frequently highlight the excellent customer service, noting that representatives are knowledgeable about products and services, and take the time to explain everything clearly without being pushy. Consumers are also very satisfied with the overall service and user experience, finding it efficient and easy to understand. Many express excitement about using the service and appreciate the quality of the products offered.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise employees like... See more

Service

People report positive experiences with the service. Customers consistently praise the friendly,... See more

User experience

Customers consistently report positive experiences with the user experience. Reviewers frequently highlight... See more

Product

Consumers find the products to be positive, often highlighting the knowledge of staff in explaining them.... See more

Customer service

Clients share positive opinions on customer service, consistently praising the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Selam was absolutely lovely! She was really helpful and knowledgeable about all your products and was very friendly and bubbly. Made us feel confident to place an order and excited for our delivery... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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Rated 5 out of 5 stars

I met the delivery man today when he…

I met the delivery man today when he came by to introduce their service, and I was really impressed. His nane was Rex he was very friendly, positive .He took the time to explain everything in detail about the milk, eggs, and other farm products they offer for home delivery, which I really appreciated. It was such a pleasant interaction overall – he came across as a genuinely kind and professional person. Based on this experience, I already placed an order and received a discount too. I do recommend hassle free door delivery first thing in the morning ...

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Selam!

Never heard of Milk & More before, but I’m so glad Selam came to introduce it to us! She was incredibly friendly and approachable, and explained everything clearly and in great detail. It made the whole experience really easy to understand. Thank you so much, Selam! 😊

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

Customer service advisor Selam is top notch and products affordable. I believe the delivery service will make life much more easier. Thank you Milk&More!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Salam from Milk & More was an excellent…

Salam from Milk & More was an excellent communicator, friendly and likeable. Nothing was forced on me and I didn't feel pressured. The offer she provided to start the service was surprisingly much cheaper than supermarket prices and since it's pay-as-you-go, definitely worth trying for everyday groceries that you can tailor to your needs. Thanks you Salam and "Egziabher yibarkik".

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Selam was very polite

Selam was very polite, lovely,with smile on her face,persistent as a proper sale person, and explanation of the market in details

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Recently signed up with Milk & More for…

Recently signed up with Milk & More for my elderly father. Their representative, Selam, was very helpful. She set him up with a regular delivery of all his essentials - bread, milk, eggs etc, all farm fresh. There is no minimum basket cost and deliveries are free, 3 times a week. This suits my dad well, as he can no longer drive and relies on outside help for shopping. Haven't yet received the scheduled delivery, so fingers crossed it all goes well :-)

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Selam from Milk & More came by today…

Selam from Milk & More came by today and was absolutely lovely. She was really friendly, explained everything clearly, and helped me get set up on the website without any hassle.

She also sorted me out with a nice new customer discount, which was a great bonus.

Overall, such a smooth and pleasant experience — Selam was genuinely helpful and a pleasure to deal with.

April 2, 2026
Unprompted review

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