Reliance Properties Reviews 180

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There seems to be a lot of entitlement in people's reviews. I suffer with mental health on a daily basis Reliance and my landlord have been absolutely great. I was a homeless Veteran and my landlor... See more

Rated 5 out of 5 stars

So helpful, I cant put into words how helpful Alex and his team were for me and my partner. We had a difficult living situation which Alex managed to handle with ease and found us a lovely property. W... See more

Rated 1 out of 5 stars

Unreliable when it comes to repairs, left without heating and hot water since Saturday when urgent repairs need to be sorted within 24hrs, that's the law actually but doesn't seem they know it. Not ve... See more

Rated 5 out of 5 stars

I`ve been renting with Reliance Properties for more than 2 years now. Our property has been rented out through Alex which is by far the most professional real estate agent that I have had to deal wi... See more

Company details

  1. Money & Insurance

Information provided by various external sources

- Residential | Commercial - At Reliance, we offer end to end Property Sale, Letting and Management Services. Our Market Leadership and Humble approach has positioned us as one of the leading Agents in Midlands, UK. Being a member of the Property Ombudsman, we value our Code of Conduct and Practice to deliver excellent Customer Service and Property Services. If you’re a Landlord / Vendor looking for a credible Agent who can Sell, Rent or Manage your Property the right way, Reliance will fulfill your requirements, guaranteed. Our other Services Include Block Management ,Property Maintenance, Development & Investment. To Book your Free Valuation or Appraisal, Please enquire on our website and our team will assist you right away.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great customer service by Reliance…

A great customer service by Reliance Properties.
They are very humble. They answer all queries well. A special thanks to Mr. Niraj because he is very helpful, honest and professional. He works efficiently. He is doing his ultimate best for making the customer happy and satisfied.

November 3, 2019
Unprompted review
Rated 5 out of 5 stars

To me, definitely 5 stars!

Having dealt with Elliott here, every single question I had was answered and concers were addressed as well - my experience with Reliance Properties from the day I expressed an interest through to the start of my tenancy has been incredible. I would absolutely recommend them to anyone wanting to rent in the area they operate.

October 24, 2019
Unprompted review
Rated 5 out of 5 stars

Quick service

Quick service , really helpfull customer service and kind agents (especially Niraj) ! thanks for your services, definitely will contact them for every possible future rental !

October 22, 2019
Unprompted review
Rated 5 out of 5 stars

I recommend

I'm moving to a new home, all documents are settled with Niraj Shah. We went through the whole process very quickly. Very nice and professional service.I recommend it to anyone looking for a home to rent.

September 18, 2019
Unprompted review
Rated 5 out of 5 stars

Reliance Properties

Reliance Properties lived up to their name of being reliant; prompt responses to queries, and issues of the flat from the previous tenants were resolved. Elliot was very friendly and helpful - my experience of moving into a flat for the first time was with ease thanks to him.

September 11, 2019
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

As a landlord who doesn't live locally it’s important to have an agent who is reliable, looks after your property and keeps on top of any issues. Reliance has delivered all of this and more, Niraj and the rest of the team are customer focussed, with clear and timely communication. They have a good reliable team of maintenance contractors who carry out good quality work at reasonable prices. I would have no hesitation in recommending them to any landlord who is looking for a proactive letting agent in Leicester to manage their portfolio.

September 10, 2019
Unprompted review
Rated 5 out of 5 stars

Best letting agency in Leicester.

Best letting agency in Leicester. Mr Niraj Shah has been very professional and friendly from day one. Found the best apartment in town (Abbey house). Process and paperwork was fast and easy. Glad to say it’s been 2 years now already and everything including the renewing of contract is going very smooth and in a very professional way. Keep up the good work guys.

September 7, 2019
Unprompted review
Rated 5 out of 5 stars

Professional and Super-friendly staff

Professional and Super-friendly staff. Been with them for almost 3 years now had no problem with anything at all. Any issue I had regarding property was resolved straight away. Mr Niraj Is really helpful and I would definitely recommend this agency. Thank you

September 7, 2019
Unprompted review
Rated 5 out of 5 stars

Really good experience overall.

The process of renting was very smooth start to finish. Excellent advice since the viewing and staff are always happy to answer your questions. The flat I moved in had a few issues, however Elliott, the property manager, whom also managed the later stage of my application, quickly dealt with them while also keeping me updated frequently. Really good experience overall.

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

I've been with Reliance for over two years without a single issue during this time. Niraj has always been very helpful and quick to respond to anything I need, being here feels safe and secure so I was happy to renew my contract for another year! :)

August 21, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look