Reliance Properties Reviews 180

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

There seems to be a lot of entitlement in people's reviews. I suffer with mental health on a daily basis Reliance and my landlord have been absolutely great. I was a homeless Veteran and my landlor... See more

Rated 5 out of 5 stars

So helpful, I cant put into words how helpful Alex and his team were for me and my partner. We had a difficult living situation which Alex managed to handle with ease and found us a lovely property. W... See more

Rated 1 out of 5 stars

Unreliable when it comes to repairs, left without heating and hot water since Saturday when urgent repairs need to be sorted within 24hrs, that's the law actually but doesn't seem they know it. Not ve... See more

Rated 5 out of 5 stars

I`ve been renting with Reliance Properties for more than 2 years now. Our property has been rented out through Alex which is by far the most professional real estate agent that I have had to deal wi... See more

Company details

  1. Money & Insurance

Information provided by various external sources

- Residential | Commercial - At Reliance, we offer end to end Property Sale, Letting and Management Services. Our Market Leadership and Humble approach has positioned us as one of the leading Agents in Midlands, UK. Being a member of the Property Ombudsman, we value our Code of Conduct and Practice to deliver excellent Customer Service and Property Services. If you’re a Landlord / Vendor looking for a credible Agent who can Sell, Rent or Manage your Property the right way, Reliance will fulfill your requirements, guaranteed. Our other Services Include Block Management ,Property Maintenance, Development & Investment. To Book your Free Valuation or Appraisal, Please enquire on our website and our team will assist you right away.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

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Rated 5 out of 5 stars

Hello everyone

Hello everyone, almost 1 years ago I decided to open the door from Reliance Properties where I meet a guy very dedicated and professional, Mr Niraj Shah.
Thank you Sir.

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

Hi everyone :)

Hi everyone. I have been renting a flat from Reliance Properties for 2 years and I was very happy with the service. Whenever I had a problem they sorted it out as soon as possible. Very friendly staff with very good manners. The person who was looking after me was Mr. Niraj Shah and I was so so happy that it was him looking after me. He is a very good and helpful man who is always doing his best to do things quickly and always does what he promises to do. It was amazing to work with these people and live in one of their flats. If I wouldn't want something bigger for myself and my son then I would definitely stay. At the end of my tenancy agreement Mr. Niraj has inspected the flat very quickly to help me to get my whole deposit back.
Thank you so much Mr. Niraj and I wish you all the best.

January 4, 2020
Unprompted review
Rated 5 out of 5 stars

Hello everyone

Hello everyone, almost 2 years ago I decided to open the door from Reliance Properties where I meet a guy very dedicated and professional, Mr Niraj Shah.
Thank you Sir.

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

Mr Niraj Shah

Hi, I just moved to the new place and I am satisfied with the service and especially Mr Niraj Shah very humble and helpful person, he sorts out everything within short period, thank you Mr Niraj Shah and always stay as you are. 🙏🏻

January 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Mr Niraj Shah

Recently we have moved in to a house thru Reliance properties. Mr Shah have assisted us with getting all the things done within short span of time.Mr Shah service was excellent and very professional. I wish him all the best in his work.

December 28, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

I was located on Saxby street. The service was great. I was assisted by Alex (staff member).he is so professional and helpful!

December 12, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very professional, always find me the best tenants that are out there. Keep up the great work.

December 9, 2019
Unprompted review
Rated 5 out of 5 stars

Reliance Properties have taken care of…

Reliance Properties have taken care of our property in Leicester City for several years now. There service is excellent!
They are professional and polite and have always tried to help us various situations that have arisen.
We have had a couple of tenancy changes over the time which have been handled smoothly and professionally so that there has been no disruption to our letting.
In regards to maintainable issues they have always let us know exactly what is required and have dealt with the issue using good service and competitive quotes.
We are very happy and shall continue to use there expert services.
Thank you Reliance Properties.

December 9, 2019
Unprompted review
Rated 5 out of 5 stars

Best estate agent ever

Best estate agent ever. An excellent customer service by Reliance Properties. I'm very pleased with their service. A special thanks to Mr. Elliott Shaw for being helpful and honest. He is extremely professional. He works efficiently. He is always happy to help. I would strongly recommend Reliance Properties to anyone wanting to rent apartments or flats in Leicester.

December 1, 2019
Unprompted review
Rated 5 out of 5 stars

I have found the agency very…

I have found the agency very trustworthy, helpful and reliable.
Last year I desperately needed a place to move to as I was about to start university, I found a post online for an available room in a 3rd bedroom apartment and contacted Mr Shah, who gave me all the information needed to the best of his ability, on how to apply and hand in all the paperwork in as soon as possible.
Mr Shah has also happily helped me and my roommates through all paperwork for the following year, guided us and offered consistent help. I definitely recommend reliance properties, to those who are looking for a well-trusted agency.

November 29, 2019
Unprompted review
Rated 5 out of 5 stars

A great customer service by Reliance…

A great customer service by Reliance Properties. They're very humble and respectful.
A special thanks to Mr. Elliott Shaw because he is absolutely very helpful, friendly, honest and professional. After viewing the flat, he processed the application of rent very smooth and quick.
He answers all queries well. He does his best for making the customer happy and comfortable. He always makes sure that everything is going alright.

November 23, 2019
Unprompted review
Rated 5 out of 5 stars

The best agency!!!

Excellent service, best estate agent i have ever dealt with. I will totally recommend Reliance Properties.....a special thanks to Mr Niraj Shak,he is very helpful, honest and professional .Thank you Reliance Properties!!!!!!!

November 21, 2019
Unprompted review
Rated 2 out of 5 stars

Not the best

It was OK to start with and Alex was helpful with moving in.
However, the general condition of the flat wasn't the best, walls were dirty, windowsill wasn't fixed, main locker didn't work properly, even the toilet sit hadn't been changed after the previous tenant and many other minor issues (such as spider's web in places) that when added up were pretty frustrating. Even though most of this has been put on the inventory agency still has taken £90 from our deposit despite agreeing that the flat was left in a good condition, however they still supposedly needed a professional cleaner (that costs £90) to clean the 2 bed flat!
On top of that, we had multiple issues with the boiler that were resolved in a very lengthy manner even though maintenance people lived in the flat above ours.
Mentioning this, is also worthy to underline, that the same maintenance people have very often been extremely loud and even aggressive (one of our guests witnessed a fight outside the building).

November 12, 2019
Unprompted review
Rated 5 out of 5 stars

Well great

Sorted out for us house quickly
All problems with house solved promtly.
Would rent again

Thanks to Niraj

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

Mr Elliott is the best estate agent!

We are just moving in into the new flat fromfrom Reli Properties. The application process was very prompt and customer-friendly. There were some disturbances with our move in date due to the condition of the apartment caused by previous tenants. Mr Elliott Shaw was very professional and explained all the reasons for this delay being extra works that have to be done so that the flat we get is in its best condition. Overall very good experience and Mr Elliott is dedicated, helpful and available almost all the time to answer any questions bothering us.

November 4, 2019
Unprompted review
Rated 5 out of 5 stars

An excellent customer service by…

An excellent customer service by Reliance Properties. They're very respectful.
A special thanks to Mr. Niraj because he is very helpful and extremely professional. He answers all queries well and promptly. The process of renting was very smooth and quick. He does all his best to make the tenants so pleased.
I would absolutely recommend Reliance Properties to anyone wanting to let in Leicester.

November 4, 2019
Unprompted review

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