Reliance Properties Reviews 180

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There seems to be a lot of entitlement in people's reviews. I suffer with mental health on a daily basis Reliance and my landlord have been absolutely great. I was a homeless Veteran and my landlor... See more

Rated 5 out of 5 stars

So helpful, I cant put into words how helpful Alex and his team were for me and my partner. We had a difficult living situation which Alex managed to handle with ease and found us a lovely property. W... See more

Rated 1 out of 5 stars

Unreliable when it comes to repairs, left without heating and hot water since Saturday when urgent repairs need to be sorted within 24hrs, that's the law actually but doesn't seem they know it. Not ve... See more

Rated 5 out of 5 stars

I`ve been renting with Reliance Properties for more than 2 years now. Our property has been rented out through Alex which is by far the most professional real estate agent that I have had to deal wi... See more

Company details

  1. Money & Insurance

Information provided by various external sources

- Residential | Commercial - At Reliance, we offer end to end Property Sale, Letting and Management Services. Our Market Leadership and Humble approach has positioned us as one of the leading Agents in Midlands, UK. Being a member of the Property Ombudsman, we value our Code of Conduct and Practice to deliver excellent Customer Service and Property Services. If you’re a Landlord / Vendor looking for a credible Agent who can Sell, Rent or Manage your Property the right way, Reliance will fulfill your requirements, guaranteed. Our other Services Include Block Management ,Property Maintenance, Development & Investment. To Book your Free Valuation or Appraisal, Please enquire on our website and our team will assist you right away.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

My partner and I went through different agency’s looking for a property to rent, reliance properties were by far the best, Elliott was very informative he went through everything carefully and thoroughly. He was very friendly and easy going, not pushy like some other agency’s! Would 100% recommend them they were brilliant.

January 29, 2020
Unprompted review
Rated 5 out of 5 stars

Recomended - Alex

I have been renting from Reliance for over 2 years with my family and they been great. Alex is my property manager and he has always been very efficient and professional in my dealings with him. I have already recomended him to multiple friends who have in turn also rented from Reliance. Great service overall!

January 24, 2020
Unprompted review
Rated 5 out of 5 stars

Integrity and professionalism

I have never had an issue with reliance properties for the past year that I have been dealing with them. In particular, Mr Shah who has been my contractor has been very professional and pleasant at the same time and has always replied to my requests with integrity and respect. I would highly recommend them.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Alex has been great help with our…

Alex has been great help with our property and has made the past year we have been renting from him a very pleasant experience. I would recommend him and the agency to anyone looking to rent.

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Friendly and Professional service.

Me and my partner have been renting through Reliance Properties for three and a half years now. Alex and Niraj have handled our tenancy from the start. They have always responded promply and efficiently to any of our problems. Communication with them is easy, usually by email or over the phone. Any arrangements or issues are handled and resolved smoothly and with care.

January 20, 2020
Unprompted review
Rated 5 out of 5 stars

An outstanding level of service from a professional team

A truly outstanding level of service from a highly professional team. Over the many years I have dealt with Reliance, they have ensured that I have received the highest quality of service. Alex, Niraj and Faiz have always gone the extra mile to ensure that all problems are dealt with and sorted effectively. They always keep me informed and ensure that any issues are resolved in the most efficient manner. Keep up the excellent work!

January 18, 2020
Unprompted review
Rated 1 out of 5 stars

Used to provide excellent service

Edit: As of April 2020 (when Alex Tartov moved to London after the merger with rentmyhome.co.uk) , I've had nothing but absolute poor service from reliance. My flat was accessible via fire escape only, and a gap above the neighbouring flat meant pigeons would constantly come in and wreak havoc. After countless calls and emails, I was told the problem was dealt with, no work was done whatsoever. Lies upon lies, let's not even mention the rat that jumped out at me on the fire escape a few weeks after the pigeons started coming. The excuse reliance gave was "its a fire escape at the back" and "well, the landlord has to approve of sealing the hole where the pigeons are coming from" yet nothing was done with regards to contacting the landlord and pressing the issue.

Excellent service, always handle things smoothly. Alex has been a pleasure to deal with, listens to any concerns and handles it in an efficient manner.

January 16, 2020
Unprompted review
Rated 5 out of 5 stars

Good service - Roman

I am very satisfied with Reliance properties as they do everything in their power to help you. Any maintenance issues were dealt with promptly always. I highly recommend this agency to any future tenants.

January 15, 2020
Unprompted review
Rated 5 out of 5 stars

Reliance - Alex

Alex has been a pleasure to work with at Reliance. He reports any problems to us on time and goes the extra mile to ensure we don’t incur any extra or unnecessary maintenance charges whilst dealing with any tenant complaints efficiently. I would highly recommend Shezad, Faiz, Alex and team at Reliance Properties for any property related matters.

January 15, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service and very friendly

Amazing service and very friendly. I have been dealing with Alex during my stay and have only positives to say about him. I have already recommended Reliance to another family member, who also ended up renting from them.

January 15, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Alex

Good agency and they have been great help throughout my stay. Alex has been very helpful whenever I have needed anything and when I do need to move to a bigger house I will be looking through him.

January 15, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant agents

So helpful, I cant put into words how helpful Alex and his team were for me and my partner. We had a difficult living situation which Alex managed to handle with ease and found us a lovely property. Will definitely be contacting reliance properties again on my next move before I go anywhere else. Always so responsive and calm and very patient.

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

Was renting flat with reliance…

Was renting flat with reliance properties for 2 years. Really friendly , help me sort out council electricity and broadband, that helped me a lot with sorting out stuff around moving in. Would recommend .

January 11, 2020
Unprompted review
Rated 5 out of 5 stars

Alex

Thank you Alex for finding us sweet home. I really appreciate what you did for us. You are really great person with great attitude. Wish you best in your life.

January 10, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look