I love the products on Relish. Relish has identified the key areas that pose difficulty for those with dementia and have created products that are helpful, simple to use and remove some of the stresse... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Was simple to order and item was dispatched quickly. The radio / music player is so dementia friendly which is superb as it is often difficult to find suitable items. It was easy to set up and the... See more
My mum used to love jigsaw but had given up due to frustration in recent years. Finding these jigsaws with various sized pieces and the ability to be done in the box has changed that. Seeing her pride... See more
The radio was exactly as it was described in the promotional materials. It was quick and easy to set up and my 90 year old mother - in - law finds it easy to use. She now listens to her 3 favourite... See more
Company details
Written by the company
We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.
Contact info
72 Leonard St,, EC2A 4QX, London, United Kingdom
- +44 (0) 203 488 2001
- info@relish-life.com
- relish-life.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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I purchased the clock for my mother who…
I purchased the clock for my mother who has dementia. She loves it. Many times she does not know if it’s morning or night time. Having the clock display say it is morning or afternoon or evening helps. Also displaying the day of the week has helped her.
November 26, 2024
Reply from Relish
Hello Susie
Thanks so much for your review. Sorry for the late reply to this, we do very much value your feedback. We are really pleased to hear that the clock is making a positive difference for your mother.
If you have any questions or need assistance in the future, feel free to reach out. And wishing you and your mother all the best this Christmas😊
Warmest regards
Samantha, Customer Support Manager
Jigsaw puzzles for people living with dementia.
I was interested in jigsaws for people living with dementia. I bought several simple puzzles and my husband quickly mastered these. He gained enough confidence from this to start doing “normal” jigsaw puzzles again.
October 28, 2024
Reply from Relish
Hello Dr Arrowsmith
Thank you for sharing such a heartwarming review! We are really pleased to hear that the puzzles helped your husband build confidence and progress to more challenging ones. It’s wonderful to know they made a positive difference.
If there’s anything else we can do to support you, please don’t hesitate to reach out! And wishing you a wonderful Christmas.
Warmest regards
Samantha, Customer Support Manager
Started straight away
My father wasted no time in trying out the jugsaw puzzle. Many thanks!
November 25, 2024
Reply from Relish
Hello there
Thank you for your wonderful review! We are so glad to hear your father started on the puzzle straight away. We hope he continues to enjoy this. And if we can help with any questions, please don't hesitate to let us know.
Warmest regards
Samantha, Customer Support Manager
I have 1 puzzle which came without…
I have 1 puzzle which came without pieces in plastic bag that has several pieces missing. I called it into your customer service line and I sent an email. No response from Relish! I would like a replacement puzzle. For now with no response or replacement I would not recommend this company
November 25, 2024
Reply from Relish
Hello Shari
We sincerely apologise for the missing pieces in your puzzle. Upon receiving your email, our system sent an automatic response immediately, which includes guidance on locating the missing piece. With regards your voice message, please accept my personal apologies. I had received this and arranged for a new puzzle to be dispatched. However I overlooked sending you an update for this.
Your new puzzle is already on it's way to you and is due to be delivered on Monday the 9th of September.
We deeply regret this inconvenience and hope for the opportunity to enhance your experience with us. Thank you for giving us and me personally the chance to make things right, and we hope to welcome you back to our store in the future.
Once again, my sincerest apologies for this situation.
Warmest regards
Samantha, Customer Support Manager
Reply from Relish
Hello there
Thank you for your fantastic review! We're so pleased to hear you were happy with the fast delivery and the quality of our products. If you ever need anything else, don’t hesitate to reach out!
Warmest regards
Samantha, Customer Support Manager
The puzzle I bought was just the job…
The puzzle I bought was just the job and it arrived quickly
October 29, 2024
Reply from Relish
Hello Jennie
Thank you for your lovely review! We’re thrilled to hear that the puzzle was exactly what you were looking for and that it arrived quickly. If there’s anything else you need, we’re always here to help!
Warmest regards
Samantha, Customer Support Manager
This product is very good
This product is very good, purchased for a adult with intellectual disability & will most certainly be purchasing again
October 21, 2024
Reply from Relish
Hello there
Thank you for your kind review! We are so glad to hear that the product is working well and meeting your needs.
If there’s anything we can do to assist you further, please don’t hesitate to reach out!
Warmest regards
Samantha, Customer Support Manager
Ordering was simple
Ordering was simple
Delivery to Ireland was quick, just a couple of days
Product as described
October 30, 2024
Reply from Relish
Hello Deirdre
Thank you for your wonderful review! We're delighted to hear that you found the ordering process simple and that your delivery to Ireland was so quick.
We're also thrilled that the product met your expectations. If you need anything else, don't hesitate to reach out—we’re always here to help!
Warmest regards
Samantha, Customer Support Manager
I found the member of staff very…
I found the member of staff very helpful polite and professional explaining the policy details clearly
October 29, 2024
Reply from Relish
Hello Anne
Thank you for your feedback, it’s greatly appreciated.
We hope you’re thoroughly enjoying the products, and please don’t hesitate to reach out if there’s anything further we can assist you with.
Warmest regards
Samantha, Customer Support Manager
Poor packaging
Normally very satisfied with my delivery. This time I felt there was not enough care with the packaging as the jigsaw pieces were lying loose in the cardboard box.
The information and advice from the company about appropriate products for the stages of dementia is excellent and very informative
November 18, 2024
Reply from Relish
Hello Margaret
We apologise for not responding to your review sooner. We really do value your feedback. We are sorry that the delivery experience was not as good as usual. We have passed this feedback on to our fulfilment team. We hope that the puzzle was still very much enjoyed despite this.
We appreciate your kind comments on the information and support we provide.
If you have any questions, please don't hesitate to let us know and we hope you give us another opportunity to improve on the service.
Warmest regards
Samantha, Customer Support Manager
Reply from Relish
Hi Claire
Sorry for the delay in responding to your review. We really do appreciate this feedback and are so glad you had a great overall experience. If we can help again, don't hesitate to reach out.
Wishing you and your family a wonderful Christmas.
Warmest regards
Samantha, Customer Support Manager
My parcel has not arrived
My parcel has not arrived, others ordered the same day arrived ages ago. I’m beginning to think I was done.
November 15, 2024
Reply from Relish
Hello Mary
We sincerely apologise that you have not received your order. Looking at the tracking, it was dispatched on the same day the order was placed, sent via Royal Mail. Unfortunately, the tracking information indicates that it may have been lost in transit.
To resolve this, we will arrange for a replacement order to be sent to you promptly and will contact you directly with further updates. Please rest assured that Relish is a reputable company committed to supporting people living with dementia, their friends, carers, and loved ones.
If you have any questions, please do let us know. And apologies again for the inconvenience and disappointment caused.
Best regards
Samantha, Customer Support Manager
My husband is stage 4
My husband is stage 4. The puzzle scenes I picked were his favorite type nature scenes. We have enjoyed putting them together, together. He gets satisfaction out of finding where the pieces go & we both enjoy staying in the present enjoyably. I look forward to trying the All About us game. The circuit maze was fun but a little too simple for where he is now. I love that these were made with dementia patients needs in mind. Thank you.
November 13, 2024
Reply from Relish
Hello Sara
Thank you so much for sharing your experience with our products. It’s lovely to hear how these activities have brought joy and connection for you and your husband.
We appreciate your feedback on the circuit maze. And we hope you both find the *All About Us* enjoyable too. Thank you again for your kind words. If we can help with any questions, don't hesitate to let us know.
Warmest regards
Samantha, Customer Support Manager
Essential products + ranges - fantastic
A fantastic, thoughtful and insightful range of products
November 11, 2024
Reply from Relish
Hello Wendy
Thanks so much for your review. Your feedback on our products is so appreciated.
We hope the products you have will be very much enjoyed. If you have any questions, don't hesitate to reach out.
Warmest regards
Samantha, Customer Support Manager
13 pieces work for Mom
The 13 piece puzzle was just right for my mom. I bought 3 puzzles. The pictures are pretty, the pieces are a good size for her to handle. My only complaint is that the cardboard pieces need to be thicker because some of the pieces curl up. Thicker pieces would lay flat.
November 13, 2024
Reply from Relish
Hello Carole
Thank you for your feedback! We’re glad the 13-piece puzzle works well for your mom.
We appreciate your note about the pieces. Thank you for bringing it to our attention, as this should not happen. We will reach out to you directly to understand if this is impacting on one or all of the puzzles. And look to arrange a replacement.
We hope to be able to improve upon your mom's experience of the puzzles.
Warmest regards
Samantha, Customer Support Manager
Two puzzles arrived very…
Two 35pc jigsaw puzzles arrived very speedily. For my mum, who has early to mid stage dementia plus Parkinsons. She enjoyed doing the first. Just the right amount of challenge, not to easy or difficult. Nice size pieces for her to manage with tremor. Keeping the second puzzle to produce in a few weeks time.
November 12, 2024
Reply from Relish
Hello Debra
Thank you for your review! We're so glad the puzzle was the perfect challenge for your mum and that the piece size works well for her. We hope she enjoys the second one just as much when the time comes! 😊
If you have any questions, we can help with, don't hesitate to let us know,
Warmest regards
Samantha, Customer Support Manager
Excellent website
Excellent website. Fantastic jigsaws. My mum gets so much joy from doing them. Thank you for providing the details about eligibility for tax free purchases so prominently on your website. It makes it much more cost efficient to purchase directly from relish than Amazon. Thank you. I hope to shop with you again very soon.
November 12, 2024
Reply from Relish
Hello Abidemi
Thank you for your kind words! We're thrilled your mum enjoys the jigsaws, and we're glad the information about the VAT relief was helpful. We look forward to your next visit to our website! 😊
If you have any questions, don't hesitate to reach out.
Warmest regards
Samantha, Customer Support Manager
Brilliant puzzle for my brother
Brilliant puzzle for my brother , the service is fantastic and emails asking if all was ok meant a lot at this difficult time
Would highly recommend
November 7, 2024
Reply from Relish
Hello Rose
Thank you for your review. We are so pleased to hear that the puzzle was a hit with your brother and that our service met expectations at this time.
It means a lot to us that we could be a small part of brightening your brothers day. We hope he enjoys putting the puzzle together.
If we can help with any questions, don't hesitate to reach out.
Warmest regards
Samantha, Customer Support Manager
Jigsaw success
Quick, efficient delivery. Jigsaw’s exactly as described on website so expectations were met.
Not attempted putting jigsaw pieces together yet but larger pieces appear more achievable and therefore a better experience.
November 17, 2024
Reply from Relish
Hello James
Thank you for taking the time to leave us your review! We are glad you received your jigsaw puzzle quickly and that it met your expectations. We hope it is enjoyed and the larger pieces make a difference.
If we can assist further, don't hesitate to reach out.
Warmest regards
Samantha, Customer Support Manager
Great Games
We love the game bundle we ordered for our Alzheimer's/Dementia residents, and they do too. There were games at a few different levels so many could play and have fun.
November 4, 2024
Reply from Relish
Hello there
Thanks so much for your review. This is great to hear. Games are ideal with a group, and it is so nice that there was something for everyone. We hope they continue to enjoy the games.
If we can help with any questions, don't hesitate to let us know.
Warmest regards
Samantha, Customer Support Manager
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