I love the products on Relish. Relish has identified the key areas that pose difficulty for those with dementia and have created products that are helpful, simple to use and remove some of the stresse... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was simple to order and item was dispatched quickly. The radio / music player is so dementia friendly which is superb as it is often difficult to find suitable items. It was easy to set up and the... See more
My mum used to love jigsaw but had given up due to frustration in recent years. Finding these jigsaws with various sized pieces and the ability to be done in the box has changed that. Seeing her pride... See more
The radio was exactly as it was described in the promotional materials. It was quick and easy to set up and my 90 year old mother - in - law finds it easy to use. She now listens to her 3 favourite... See more
Company details
Written by the company
We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.
Contact info
72 Leonard St,, EC2A 4QX, London, United Kingdom
- +44 (0) 203 488 2001
- info@relish-life.com
- relish-life.com
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very prompt and goods as advertised
September 22, 2024
Reply from Relish
Hello Michael
Thank you so much for your review! We are happy to hear that everything was as expected and that you were pleased with the prompt service.
We truly hope the products bring lots of enjoyment. If we can help with any questions, please do not hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
Great product and very easy setup.
October 9, 2024
Reply from Relish
Hello there
Thanks for the super review. We are really pleased to hear the product was so easy to set up. Our design team went the extra distance to make this as smooth and as easy as possible.
We hope this makes a difference to the person's life and if you have any questions, don't hesitate to reach out.
Warmest regards
Samantha
Customer Support Manager
Nice to have items brought without…
Nice to have items brought without company data on the item
October 7, 2024
Reply from Relish
Hello there Deborah
Thanks for the review. We are pleased the omission of who the products are for, on the packaging was well received.
We know that this could cause distress to many.
We hope that the items will be most enjoyed and if we can help further, do let us know.
Warmest regards
Samantha
Customer Support Manager
Reply from Relish
Hello Lisa
Thank you so much for your feedback! We're thrilled to hear you had a positive experience with our customer service and found our products helpful.
If we can help with anything else, we're always here to assist!
Warmest regards
Samantha
Customer Support Manager
Very efficient.
October 1, 2024
Reply from Relish
Hello Mr Seymour
Thank you for your review. We are pleased that your experience with Relish was a positive one.
We hope the product will be benefitted from and if we can help with any questions, do let us know.
Warmest regards
Samantha
Customer Support Manager
Fantastic clock!
I brought this clock for my Mum who has dementia. She was really struggling with waking up and not knowing what day, or part of the day, it was.
The clock has made a huge difference to her and she loves it! She loves the auto dim feature especially as is a ‘more gentle way’ to get her bearings than her mobile phone for example.
Great idea and well built with simplicity in mind for people like Mum - would def recommend.
October 2, 2024
Reply from Relish
Hello Gary
Thank you so much for sharing your review and experience! We're thrilled to hear that the clock has made such a positive difference for your mum and that it’s helping her feel more comfortable and oriented throughout the day.
We designed the clock with simplicity and ease of use in mind, so we're happy to hear it's working well. Thank you for recommending it!
If you ever have any questions, please feel free to reach out.
Warmest regards
Samantha
Customer Support Manager
Swift service for a great product
Swift service for a great product. However, reception from the aerial was difficult in my fathers care home, until batteries used so that the radio could be moved close to the window.
September 30, 2024
Reply from Relish
Hello Jim
Thank you for your review! We're glad to hear you were pleased with the swift service and that the product is working well. We understand that reception can sometimes be challenging in certain environments, so it's great that moving the radio closer to the window with batteries solved the issue.
If you have any further questions or need assistance, feel free to reach out. We are always happy to help!
Warmest regards
Samantha
Customer Support Manager
Goods arrived promptly and are…
Goods arrived promptly and are invaluable to my husband who has later stage dementia
October 1, 2024
Reply from Relish
Hello Christine
Thank you so much for your kind feedback. We're really glad to hear that the goods arrived promptly and are proving invaluable for your husband. If there's anything else we can do to support you both, please don't hesitate to reach out. Happy puzzling!
Warmest regards
Samantha
Customer Support Manager
Missing pieces, poor shipping
I ordered a puzzle and it came loose in a box. 4 of the puzzle pieces were missing.
October 1, 2024
Reply from Relish
Hello there
We sincerely apologise that your puzzle was missing pieces. We are more than happy to arrange a replacement for you as soon as possible.
Regarding the 100-piece puzzles, we’ve carefully considered customer feedback and are in the process of reviewing and improving the packaging.
We will contact you directly to arrange the replacement, and we hope it is enjoyed once received. Again, we’re sorry for the inconvenience and disappointment this has caused.
Any questions, please do let us know.
Excellent product
Excellent product, mother very pleased, has vascular dementia. Look forward to purchasing more puzzles.
October 2, 2024
Reply from Relish
Hello David
Thank you for your lovely review! We're so happy to hear that your mother is pleased with the product. It’s wonderful that the puzzles are bringing her joy.
We look forward to helping you find more in the future!
Warmest regards
Samantha
Customer Support Manager
Jigsaw as described and delivered in a…
Jigsaw as described and delivered in a reasonably timely way.
October 1, 2024
Reply from Relish
Hello Anne
Thank you for your review. Wonderful! We are so pleased the puzzle met with your expectations and arrived on time too.
We hope this will be enjoyed and if we can help further, please do not hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
my Dementia clock has still not been…
my Dementia clock has still not been delivered by EVR-i after a week of requests for it to be delivered. I have also sent you complaints which have been ignored. please chase your subcontractor or refund my payment.
October 1, 2024
Reply from Relish
Hi Terrance,
We are sorry you feel this way. Upon checking, my colleague Samantha did get back to you on the same day of your query (Wednesday). Unfortunately orders do occasionally get stuck when being delivered by couriers. As soon as this was flagged as lost we had sent a replacement order. I have just resent the tracking on the same email thread in which my colleague replied on Wednesday
Please let us know if there is anything else we can help with
Thanks
Kyle
These products are well thought out and…
These products are well thought out and helpful in giving patient "work" to do and customer service is good.
September 30, 2024
Reply from Relish
Hello Maria
Thank you for your kind words! We're so glad to hear that you find our products thoughtful and helpful for your patients
And we are pleased to hear the customer service met your expectations.
We are here to help if you have any questions.
Warmest regards
Samantha
Customer Support Manager
Only thing that is hard is that she…
Only thing that is hard is that she doesn't have a play list, so among hundreds of CD's we cannot choose her favorite tracks. I understand why you are keeping it simple, but hard for the caregiver to load her thumb drive.
Also the MP# drive does not work well with Apple computers.
September 24, 2024
Reply from Relish
Hello there
Thank you for your review and for the feedback on the Relish Radio and Music Player. Where we cannot help you with choosing the favourite tracks for your loved one. We can try to assist with suggesting ways round this to bring music into their lives asap. We will message you directly to help more with this.
Regarding Apple, we do advise of the incompatibility of this with downloads. We are sorry if this was not clear and will review this messaging. However you can transfer CD's via Apple computers. We hope that the radio, once fully loaded with music will bring much joy and comfort to them.
We will be in touch regarding support for loading the music.
Warmest regards
Samantha
Customer Support Manager
Brilliant products for my dad who has…
Brilliant products for my dad who has advanced Parkinson’s disease to keep his busy mind occupied
The customer service is excellent and delivery is prompt
September 22, 2024
Reply from Relish
Hello there
Thank you for your kind review! We're so pleased to hear that our products have been helpful in keeping your dad engaged.
If you ever need anything else, don’t hesitate to get in touch, we are always happy to help.
Warmest regards
Samantha
Customer Support Manager
A great idea.
Delivery was quite slow but once we received the clock, set up was incredibly easy and the product appears to be working well and so far has been a great help for my father, with reminders I've set up to take his pills, feed the cats, eat his lunch etc. A great idea.
September 20, 2024
Reply from Relish
Hello Susie
Thank you for your feedback! We’re sorry to hear the delivery was slower than expected but are glad that once the clock arrived, the setup was easy and it’s been helpful for your father. It’s great to know that the reminders are making a positive difference in his daily routine.
If you have any further questions or need assistance, feel free to reach out.
Warmest regards
Samantha
Customer Support Manager
Reply from Relish
Hello Keith and Thelma
Thanks so much for the great review. We are so pleased to hear the delivery was swift and you love the products.
We hope this will be most enjoyed. And if we can help further, please don't hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
Excellent product from an excellent…
Excellent product from an excellent company!
Having been diagnosed with dementia 12 months ago, my Mom is now getting that she doesn’t know what day it is. Looking on the internet for something to help her keep track of the days and the time of day, I came across this brilliant Dementia Clock from Relish. I ordered it in the hope it would be okay. It arrived very quickly. We set it up for mom and my hopes were far exceeded- it’s absolutely brilliant! So much so that mom no longer needs to call me to see what day/date it is! I can’t begin to say how impressed I am with this clock.
September 16, 2024
Reply from Relish
Hello Lorraine
Thank you so much for your wonderful review! We're delighted to hear that our Clock has made such a positive difference for your mom and that it exceeded your expectations. It's fantastic that she’s now able to keep track of the day and time with ease.
We truly appreciate your kind words and are so glad the clock has brought both you and your mom some peace of mind. If you ever need anything else, don’t hesitate to reach out. Thank you again for your support!
Warmest regards
Samantha
Customer Support Manager
order easy - price prohibitive
easy to order however, pricing is extremly prohibitive to ordering more - I have pruchased 2 jigsaws for my bedbound Mum over last year. Would love to get her more just cannot afford them
September 16, 2024
Reply from Relish
Hello Annette
Thank you for your feedback and for choosing our jigsaws for your Mum. We’re glad to hear that ordering was easy.
We’re always working to ensure our products are of the highest quality. We do try to absorb costs where we can, however are not able to get higher discounts as larger companies can.
Thank you again for your support, and please don’t hesitate to reach out if you have any further thoughts or questions.
Warmest regards
Samantha
Customer Support Manager
Easy to use website quick delivery
Easy to use website quick delivery, lovely products, attentive responses, overall super experience
September 4, 2024
Reply from Relish
Hello Laura
Thanks for the great review. We are pleased you had such a positive experience, from order to delivery and support.
We hope the products will be really enjoyed and if we can help further, do not hesitate to let us know.
Warmest regards
Samantha
Customer Support Manager
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