Anton and his Kazakh colleague xan (sorry sp!!!) were brilliant, Vladimir, Valerie, Dean on the booking team side… all did a brilliant job. Showed up on time, helped me move, didn’t dawdle and w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would definitely use again if I ever need to. The movers were professional and kind, and kept telling me off for moving things myself which was funny but also very sensible! Everything got arranged qu... See more
Ease of connection with a special mention of Valeri. Removals van came late with an excuse of the driver being sick which wasn’t the case - but when they did arrive - they were absolutely brilliant... See more
Company replied
2nd move using removal zone and a another great service. Krasi & Kris were fantastic at helping us move all our belongings, which was alot for 2 people!! Even assisted with dismantling and putting tog... See more
Company details
Written by the company
Welcome to Removals Zone! We provide professional home removal services in London and we save you time by taking care of the safe transportation of all your belongings. We started back in 2005 with just one van, thanks to which we made small deliveries around London. Today Removals Zone is a company that offers a wide range of relocation services, thanks to its hard and long work. The professionalism and the right attitude towards our clients is what has led us forward every day. We are fully aware that you are not just moving things but moving memories, values, your whole life. Our mission is to relieve people from the burden of chores by having an available team around every corner, at the right time, and service of the highest standards. Moving home could be one of the most stressful things you do in life. But with the right preparation, planning and Removals Zone help on the moving day – you might just end up enjoying the experience. Simply give us a call on 020 8004 0004 today and we will do the rest.
Contact info
Cliffside Industrial Estate,, RM17 5XR, London, United Kingdom
- 02080040004
- office@removalszone.co.uk
- removalszone.co.uk
4.4
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 43% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Krasi and Kris work hard
Krasi and Kris work hard, they are faster and now how to keep everything organised.
August 30, 2025
Unprompted review
Aton Armani and team were super…
Aton Armani and team were super helpful. Completed with no issues
August 30, 2025
Unprompted review
Lovely team
Anton was lovely to work with and even helped out fixing a door that got broken in the process!
August 28, 2025
Unprompted review
Great company, easy move
The team were great when i needed to move the date of my booking and super responsive. On the day they arrived early and got straight to work, as i was moving on my own i was able to trust them to pack everything in the van ahead while i went to my new place to get everything ready for their arrival. Highly recommend
September 4, 2024
Great service
Great service! Dimitar and Krasi were very professional and efficient, move was quick and easy!
August 27, 2025
Unprompted review
Best Removals company in London
Best Removals company in London! Two removals guys…Dmitry and Chris came and did a lot of back breaking lifting with no complaints from them.
August 25, 2025
Unprompted review
Great moving team!
Krasi and Kris were great in moving our home today. They worked quickly and carefully and ensured everything was loaded and unloaded without any problems at all. I’d highly recommend them if you’re moving house. Many thanks Krasi & Kris!
August 24, 2025
Unprompted review
Anton was a very kind and professional.
Anton was a very kind and professional.
He did everything with smile and even help us more there he needs.
Im very recommend about Anton service.
August 24, 2025
Unprompted review
THIEVES!!!
THIEVES!!!
They stole personal property and then claimed that because we didnt provide an itemized list of every item before the move, they were not liable for whatever their movers stole. Disgraceful and illegal.
We're taking this up with the police. AVOID THIS COMPANY. Pay a few extra pounds for a reputable service instead.
June 13, 2025
Unprompted review
Kris & Krasi did an amazing job
Kris & Krasi did an amazing job. Really lovely guys and did everything very efficiently!
August 23, 2025
Unprompted review
Niki and partner were excellent
Niki and partner were excellent. On time and very professional throughout. Would recommend.
August 21, 2025
Unprompted review
Krasi & Kris were amazing
Krasi & Kris did an amazing job, very professional and efficient - thank you!
August 20, 2025
Unprompted review
Thank you to Krasi and Kris for a…
Thank you to Krasi and Kris for a speedy 5* service ! Really appreciate it !
August 20, 2025
Unprompted review
Third time using them and very happy
Third time using them and very reliable. Communicating on exact ETA and expected time to finish.
Last time Dimitar and Nico were great.
August 17, 2025
Unprompted review
Hard working people
Had a very good experience with this company, workers are very polite, caring, and made the move happen so smoothly... I am absolutely satisfied. DEMITAR AND THE TEAM ARE SUCH GOOD HARD WORKING PEOPLE AND SO HUMBLE. MASSIVE THANK YOU... GOD BLESS YOU
August 16, 2025
Unprompted review
They under-quote you massively to win…
They under-quote you massively to win your custom and then charge you £50 per half hour to get the job done. My £250 quoted job turned into £600
July 29, 2025
Unprompted review
Reply from Removals Zone
Dear Adrian,
We’re sorry to read your review, but we feel it is important to clarify the situation for transparency.
Our quotes are always given as an estimate, based on the information provided by the customer before the move. In your case, the actual scope of work was much larger than the list you initially declared, which naturally meant the job required significantly more time and effort than the original estimate.
Even so, our team worked hard to complete the service, applied goodwill discounts, and adjusted the final cost to keep it fair.
Despite this, the outstanding balance was not fully paid.
We must also note that our staff reported being treated with disrespect during the service. While moving can be stressful, we expect the same respect for our crews as they show to every client.
We stand by our clear and transparent procedures, which are applied equally to all customers. This ensures fairness on both sides and protects the professionalism of our teams, who always strive to deliver a safe and reliable service.
Kind regards,
Removals Zone
Reply from Removals Zone
Thank you, Andrea!
Kind regards,
Removals Zone
Krasi and Kris were very helpful
Krasi and Kris were very helpful, fast and efficient
August 9, 2025
Unprompted review
The team led by Dimitar was very…
The team led by Dimitar was very friendly and professional, they were extremely punctual and efficient! We received a follow up call as well to make sure everything went well. This is the second time we are using this company and we will keep using them in the future!
August 9, 2025
Unprompted review
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