Renaissancejewel Reviews 682

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently thrilled with the quality of the products, often finding them to be even more beautiful in person than expected, with exceptional sparkle and high-end appearance. The ordering process is frequently praised for its ease, and many appreciate the ability to track their order's progress, including photo updates, throughout the creation process. Reviewers also highlight the excellent customer service, noting prompt responses and helpful assistance, especially when customizing orders or needing items by a specific date. The delivery service is generally fast and efficient, with products arriving well-packaged and often earlier than anticipated. However, some customers experienced issues with delivery, including delayed packages or problems with receiving their order. A few people also noted that the actual product design, particularly the metal thickness, was more delicate than depicted online, and some received incorrect engravings or had diamonds fall off shortly after purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing satisfaction with the quality,... See more

Quality

Users describe positive interactions with quality, consistently praising the high craftsmanship and overall... See more

Order

People report positive experiences with order, praising the ease of ordering and the quality of service. Many... See more

Customer service

Consumers find customer service to be exceptional, with many reviewers highlighting the staff's friendliness,... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently highlighting fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My purchases from Rennaisance Jewels were the best purchases I have made in a while. I purchased a 1.5ct and 3ct pendant and am so glad I did! My wife loves them My initial purchase of the 1.5ct pe... See more

Rated 5 out of 5 stars

It's our 40th wedding anniversary next month. I am surprising my wife with a new engagement ring. I've been looking for a while. Renaissance jewel put together a beautiful ring at a very fair price. G... See more

Rated 5 out of 5 stars

Extremely happy with this purchase. I ordered 6 carat total weight lab diamond studs (3ct each) and they exceeded my expectations. The diamonds are D color, VVS2 clarity, and the sparkle and overa... See more

Rated 5 out of 5 stars

The earrings were made, and shipped very quickly. I had some confusion and was able to speak with someone over the phone to answer the specific questions I had. The 925 is stamped in tiniest let... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

682 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Would do business again!

I decided to pull the trigger and purchase some jewelry for myself, and I was blown away by the quality of the piece I had received! I was able to choose the size of the gem and the type of materials I wanted, payment process was a breeze, and I got updates for my entire order as it was being created! Overall, I would do business with them again.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchases and the company!

The quality of the rings are phenomenal and I was very excited to be able to pick out the main diamond on the engagement ring. I did a lot of shopping around and Renaissancejewel is the place to buy from for personalized rings with IGI certifications on the daimonds! Both the engagement ring and wedding band I ordered from them arrived before the estimated time at checkout and they were packaged very well! I would absolutely order from them again!

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Quality


I recently purchased a pair of lab-grown amethyst stud earrings from Renaissance Jewel, and I couldn't be happier with my experience. The earrings are stunning, with a beautiful, vibrant color and excellent craftsmanship. They look elegant and exceeded my expectations when I saw them in person.
I would definitely purchase from Renaissance Jewel again and highly recommend them to anyone looking for beautiful, well-crafted jewelry.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Renaissance Jewel is the REAL deal!

After researching different companies I chose Renaissance Jewel for an upgrade for my wife's original wedding ring. There are so many options for the ring designs and lab grown diamonds that can fit everyone's budget. I was able to buy her a beautiful 2 carat diamond for a fraction of the price of local national jewelry chains and the type I was looking for, a bezel setting due to her breaking off her original stone several times is secure and beautiful. Delivery takes a little while due to the ring being created specifically for you, but its worth the wait. I would definitely recommend Renaissance Jewel if you're looking for a new piece of jewelry.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I love my ring

I love my ring. It is absolutely beautiful! Everything went great with the ordering and processing. Renaissance kept me informed every step of the way. It couldn’t have went better. The quality is fantastic. It sparkles so beautifully!

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

I was nervous about purchasing diamond…

I was nervous about purchasing diamond jewelry online when I found Renaissance jewelry. They were responsive with excellent customer service. It was easy to choose the setting and the diamond. Many choices that I could not find it any other jeweler. They answered questions in a timely fashion, and I received the ring exactly as promised. Absolutely beautiful. Highly recommend.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

My wife was very surprised and …

My wife was very surprised and speechless when she opened the beautiful earrings black case. The earrings arrived four days before our anniversary, June 16, 2026, which was great timing. The IGI certificate documents were prepared and neatly included in the double boxed shippment. I will most definitely return as a customer. The website layout with detailed information regarding its online products was one of the deciding factors in making my purchase. Thank you!!!

June 10, 2026
Rated 5 out of 5 stars

Exceptional Quality and Outstanding Service

I recently purchased an engagement ring from Renaissance Jewel, and I am extremely pleased with the entire experience.

The ring arrived on time and was packaged very securely, giving me confidence that every detail had been carefully considered. Upon opening the package, I was immediately impressed by the quality and craftsmanship of the ring. The setting is beautifully made, the diamond is stunning, and the overall piece looks even better in person than it did online.

What impressed me most was the attention to detail and the value for the price. It is clear that Renaissance Jewel takes pride in the quality of their work.

I have not yet presented the ring because I am planning to propose soon, so I cannot comment on my fiancée's reaction just yet. However, based on what I have seen so far, I am confident she will love it as much as I do.

I would not hesitate to recommend Renaissance Jewel to anyone looking for a high-quality engagement ring and a smooth, professional purchasing experience. Thank you for helping make this special moment possible.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Pure happiness

I couldn't be happier with the beautiful diamond halo setting from Renaissance Jewelry! I was completely astonished and mesmerized by its brilliance, quality, and craftsmanship.
As someone who is unfamiliar with jewelry, I was nervous about choosing the perfect setting for my now-fiancée. Thanks to the team at Renaissance Jewelry, I was able to give her the ring of her dreams. They were incredibly easy to work with, took the time to answer my questions, and guided me through the entire process, helping ease my concerns about making the wrong choice.
The finished piece exceeded all of my expectations. My fiancée absolutely loves it, and seeing her reaction made the experience even more special. I truly appreciate the exceptional customer service and attention to detail that Renaissance Jewelry provided.
I look forward to working with Renaissance Jewelry again in the future and will gladly recommend them to everyone I know. Thank you for helping make such an important moment in our lives unforgettable!

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Best decision ever to get the ring of my dreams.

I’m always leery about making a big purchase online, so I definitely researched Renaissance jewel before ordering my dream ring. I am so glad I ordered from them, I am beyond over the moon with my ring, it is my dream ring. The communication is fabulous, I was able to login and see the progress of my ring, with pictures every step of the way, which gave me such piece of mind. If I had any questions I was able to text and get answers almost immediately. Once my ring was ready to be shipped I was so excited, I called to see if I could get express shipping instead of standard shipping and they immediately made that happen. Once I got my ring, the next day it’s stunning, I am so happy with the quality and how beautiful it is, I can’t stop staring at it. I am so, so happy with my purchase and will definitely order from them again.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with…

I had a wonderful experience with Renaissance Jewel. The customer service was exceptional from start to finish. Their team was responsive, professional, and always willing to answer my questions.

I was especially impressed by how quickly my jewelry was made and delivered. The craftsmanship is beautiful, and the quality exceeded my expectations. Everything arrived exactly as described and looked even better in person.

I highly recommend Renaissance Jewel to anyone looking for high-quality jewelry, excellent customer service, and a smooth purchasing experience. Thank you for making this such a positive experience!

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

This was an amazing company to work…

This was an amazing company to work with from the get go, I was nervous ordering online but I couldn’t be happier. Their customer service is outstanding, especially Sia! She was a pleasure to work with and I absolutely love my engagement ring.

June 16, 2026
Unprompted review

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