Renaissancejewel logo
Visit website

Renaissancejewel Reviews 681

•
TrustScore 4.5 out of 5

4.7

Jeweler
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently thrilled with the quality of the products, often finding them to be even more beautiful in person than expected, with exceptional sparkle and high-end appearance. The ordering process is frequently praised for its ease, and many appreciate the ability to track their order's progress, including photo updates, throughout the creation process. Reviewers also highlight the excellent customer service, noting prompt responses and helpful assistance, especially when customizing orders or needing items by a specific date. The delivery service is generally fast and efficient, with products arriving well-packaged and often earlier than anticipated. However, some customers experienced issues with delivery, including delayed packages or problems with receiving their order. A few people also noted that the actual product design, particularly the metal thickness, was more delicate than depicted online, and some received incorrect engravings or had diamonds fall off shortly after purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing satisfaction with the quality,... See more

Quality

Users describe positive interactions with quality, consistently praising the high craftsmanship and overall... See more

Order

People report positive experiences with order, praising the ease of ordering and the quality of service. Many... See more

Customer service

Consumers find customer service to be exceptional, with many reviewers highlighting the staff's friendliness,... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently highlighting fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My purchases from Rennaisance Jewels were the best purchases I have made in a while. I purchased a 1.5ct and 3ct pendant and am so glad I did! My wife loves them My initial purchase of the 1.5ct pe... See more

Rated 5 out of 5 stars

It's our 40th wedding anniversary next month. I am surprising my wife with a new engagement ring. I've been looking for a while. Renaissance jewel put together a beautiful ring at a very fair price. G... See more

Rated 5 out of 5 stars

Extremely happy with this purchase. I ordered 6 carat total weight lab diamond studs (3ct each) and they exceeded my expectations. The diamonds are D color, VVS2 clarity, and the sparkle and overa... See more

Rated 5 out of 5 stars

The earrings were made, and shipped very quickly. I had some confusion and was able to speak with someone over the phone to answer the specific questions I had. The 925 is stamped in tiniest let... See more

Company details

  1. Jeweler

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

681 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My experience

I recently purchased an anniversary gift and the craftsmanship, diamond quality, customer service, and value was beyond my expectations (Renaissance Jewelry) is highly recommended when purchasing jewelry.

June 12, 2026
Unprompted review
Rated 4 out of 5 stars

Easy process

Easy process. Only thing I would have liked to see is a more comfort fit style band on the inside of the ring.

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

I was skeptical at first but so glad I…

I was skeptical at first but so glad I purchased from them. I tried to look at a few different sites and no one and I mean no one could offer me as much variety for such a damn good price. I’m just a random guy off the internet but save yourself (and your wallet) the headache and buy from these guys.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Renaissance Jewelry is Fantastic!

Renaissance Jewelry provided a great selection of lab grown diamond rings. The customer service went above and beyond to assist a tight shipping schedule. The shipping process was smooth and the ring was delivered on time as promised. The end resuly was a diamond ring that exceeded our expectations!

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

I bought this ring in honor of my dog…

I bought this ring in honor of my dog that just passed away. It has 15 stones for each of his 15 years along with a blue diamond because he was my Bentley boy, a woven band to represent how he is woven into my heart and engraved with: For my Boy! It is absolutely perfect!! And now i will have him with my forever. Thank you Renaissance!! I wish i could upload a photo!

June 9, 2026
Rated 5 out of 5 stars

Easy Fast and Good Quality

It was a very easy process and I was updated every step of the way with pictures for a few of the steps.
Got the ring in the mail and it is exactly what I expected. Very nice!

June 9, 2026
Rated 5 out of 5 stars

Exquisite engagement ring

Esquire engagement ring. We are beyond thrilled with how it came out. I put so much thought into it and you designed it perfectly to my expectations. Thank you so much. Cass and Mari

June 5, 2026
Rated 5 out of 5 stars

Exquisite engagement ring

Exquisite engagement ring. We are beyond thrilled with how it came out. Cass put so much thought into it and you designed it perfectly to her expectations. Thanks so much.

June 5, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look