Renaissancejewel logo
Visit website

Renaissancejewel Reviews 684

•
TrustScore 4.5 out of 5

4.7

Jeweler
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 675 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently thrilled with the quality of the products, often finding them to be even more beautiful in person than expected, with exceptional sparkle and high-end appearance. The ordering process is frequently praised for its ease, and many appreciate the ability to track their order's progress, including photo updates, throughout the creation process. Reviewers also highlight the excellent customer service, noting prompt responses and helpful assistance, especially when customizing orders or needing items by a specific date. The delivery service is generally fast and efficient, with products arriving well-packaged and often earlier than anticipated. However, some customers experienced issues with delivery, including delayed packages or problems with receiving their order. A few people also noted that the actual product design, particularly the metal thickness, was more delicate than depicted online, and some received incorrect engravings or had diamonds fall off shortly after purchase.

What people talk about most

Product

Customers consistently note positive experiences with product, expressing satisfaction with the quality,... See more

Quality

Users describe positive interactions with quality, consistently praising the high craftsmanship and overall... See more

Order

People report positive experiences with order, praising the ease of ordering and the quality of service. Many... See more

Customer service

Consumers find customer service to be exceptional, with many reviewers highlighting the staff's friendliness,... See more

Delivery service

Customers generally report positive experiences with delivery service, frequently highlighting fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My purchases from Rennaisance Jewels were the best purchases I have made in a while. I purchased a 1.5ct and 3ct pendant and am so glad I did! My wife loves them My initial purchase of the 1.5ct pe... See more

Rated 5 out of 5 stars

It's our 40th wedding anniversary next month. I am surprising my wife with a new engagement ring. I've been looking for a while. Renaissance jewel put together a beautiful ring at a very fair price. G... See more

Rated 5 out of 5 stars

Extremely happy with this purchase. I ordered 6 carat total weight lab diamond studs (3ct each) and they exceeded my expectations. The diamonds are D color, VVS2 clarity, and the sparkle and overa... See more

Rated 5 out of 5 stars

The earrings were made, and shipped very quickly. I had some confusion and was able to speak with someone over the phone to answer the specific questions I had. The 925 is stamped in tiniest let... See more

Company details

  1. Jeweler

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

684 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Renaissance Jewel

My experience with Renaissance Jewel was great! Customer support was top tier. I needed a ring at a certain date and they promised it would be delivered before the date. Not only was it delivered early but the quality exceeded expectations. It looked and felt great and came with all paperwork. I would not hesitate to order from them again!

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

Obsessed

Little sketchy buying online sight unseen but I am obsessed with my ring! It is more beautiful in person! Couldn’t be happier!

June 9, 2026
Rated 5 out of 5 stars

What made my interaction with…

What made my interaction with Renaissance GREAT was the item I ordered looked exactly as pictured. The quality and color of the Ruby earrings I ordered for my niece was on-point. They were not pinkish in color, they were red. I could not be happier. The gift box could be better, and delivery a little faster. I would rather wait on Renaissance and get a quality product than accept sub par jewelery. Gifting sonething i would not want for myself is never an option. Renaissance came through. Looking to make my next purchase very soon. Oh, did I mention it was more affordable and better quality than items I purchased at major chains? Well it is…. Thank you RENAISSANCE.

Sincerest Wishes,
Happy Buyer in Cali.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

I was looking to buy my wife diamond earrings for her birthday and renaissance jewel came highly recommended by my family. I decided to give them a try and was hoping my wife approved of the quality of the jewelry. Safe to say the earrings were exactly what she wanted and that we/she will be buying more jewelry from renaissance in the future. 5 stars!

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

The ring is gorgeous

The ring is gorgeous. Ordering was very easy and shipping was much quicker than expected. I'm very happy with the quality and get lots of compliments! Would definitely order from this company again.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

A++++ jeweler

Received my diamond bracelets. This is my third purchase!! Very happy. Fast shipping and great quality!!

June 11, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look