My purchases from Rennaisance Jewels were the best purchases I have made in a while. I purchased a 1.5ct and 3ct pendant and am so glad I did! My wife loves them My initial purchase of the 1.5ct pe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Contact info
579 5th Ave, 5th FL, 10017, New York, United States
- 888-863-7990
- support@renaissancejewel.com
- renaissancejewel.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was very happy with the price quality…
Was very happy with the price quality and speed of my engagement ring.
A++++ jeweler
Received my diamond bracelets. This is my third purchase!! Very happy. Fast shipping and great quality!!
Excellent lab grown diamond
Excellent lab grown diamond. I got exactly what I seen online and they were very timely with updates about everything considering the ring for example all the steps in making the ring. The ring arrived in a timely manner and looked in great condition. Will recommend for anyone looking for lab grown diamonds online!
My son gifted me earrings for Mother’s…
My son gifted me earrings for Mother’s Day and they are absolutely beautiful! Great quality and would definitely order from Renaissance in the future!
Final product looked awesome!
Great product and customer service
Great product and customer service. Ordered the wrong size for two rings. Contacted customer support and within a couple minutes I had shipping g labels to send them back for a resizing free of charge. Highly recommend.
Got what I wanted.
Picked out a ring and stone and it was delivered. My only gripe was that the ring was shipped ground rather than a faster method. It took longer to ship to ring than to manufacture it.
The earring are absolutely stunning!
two diamonds fell off on day two of…
two diamonds fell off on day two of wearing it! terrible quality

Reply from Renaissancejewel
The product is good
The product is good! However, the mailing selection services need work or better options. Package was delayed by carrier before big event.
Thanks.
I had a great experience they were very…
I had a great experience they were very helpful and ring came on time and was amazing
I loved everything about my experience!
I loved everything about my experience. I loved how I got to pick the diamond I wanted. I appreciated that I could check the status of my ring during it's production and they included photos. The shipping was fast and very secure. And I absolutely love my ring. It is exactly what I wanted and more.
I had an amazing experience with…
I had an amazing experience with renaissance jewel. They have amazing customer service. Reached out to me right after I ordered my wife’s wedding band to make sure it would fit her engagement ring. The quality was great. Sent them a couple pictures and they confirmed. Will definitely order again.
I could customize the ring anyway I…
I could customize the ring anyway I wanted and it turned out amazing. They sent pictures of every step of the process. It was beautiful and she loved it.
Helpful staff
Melina was awesome and very helpful during our visit. We came with one idea of what we wanted and wound up finding something different that was even more perfect. The showroom was lovely and they have a great variety of stones and rings to look through, we highly recommend!
Had a great experience with Renaissance…
Had a great experience with Renaissance jewelry from their excellent help to their prompt service and of course they’re phenomenal product. Would recommend them to anyone.
Top notch!
This was my first purchase, and I’m extremely happy with everything. My ring is stunning, exactly as I pictured. Customer service was wonderful, and I loved being able to watch the progress as my ring was being made. I’m already thinking about my next purchase!
I absolutely love my 2ct
I absolutely love my 2ct. emerald cut ring with the pave band from Renaissance Jewel!! It is so stunning and arrived in perfect condition. I will definitely be ordering again in the future, thank you!
The best pair of earrings I have
The best pair of earrings I have. Exactly what I ordered, and the process was nice and easy. Also got them in the mail super fast. Ill be buying another pair soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.