Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more
Company replied
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First experience of Rene Plumbing & Heating (as an annual boiler service visit via Corgi). The engineer was a little behind the scheduled time but he did call to let me know about 30 minutes beforehan... See more
Company replied
The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler se... See more
The engineer worked carefully in terms of ensuring safety from Covid. He investigated my heating breakdown, diagnosed the fault, supplied an fitted new valve. He then checked and double checked the... See more
Company replied
Company details
Written by the company
Domestic and commercial plumbing, heating and gas works all around Bedfordshire and beyond.
Contact info
54 Waterloo Road, MK40 3PG, Bedford, United Kingdom
- 01234 880494
- info@reneplumbingandheating.co.uk
- reneplumbingandheating.co.uk
Gus was thorough and knowledgeable.
Gus was thorough and knowledgeable.
November 11, 2025
Unprompted review
Friendly experienced engineer
The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler service with no issues.
September 3, 2025
Unprompted review
As part of our Corgi/OVO central…recommended
As part of our Corgi/OVO central heating plan, he carried out our annual service and central heating checks. All done efficiently with a minimum of disruption and fuss. Recommended.
September 23, 2025
Unprompted review
A plumber with no smart heating experience?
Plumber mentioned he didn't have any experience with Tado systems and was short with me when I was asking him questions to try and understand what he needed me to do. He seemed content to pass the boiler check without having checked that the heating was working. Overall fine but not great.
The reply to this review mentions a smart meter. We don't have a smart meter so I'm not sure what they're on about.
May 14, 2025
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mr Christopher!
Unfortunately your smart thermostat* is not included with your insurance provided boiler service. I apologise if you felt the engineer was short with you, that is definitely not the kind of service we aim to provide.
(*edited from meter to thermostat)
Was a excellent boiler service
Was a excellent boiler service. Very clean,tidy and was so informative. Thank you.
May 14, 2025
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mr Gates!
Boiler Service
Engineer was polite and efficient as well as being informative.
May 9, 2025
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mrs Lee!
Poor but expensive service
Last 2 time very bad experience, the technician was not so skilled, recommended to change parts the don't needed. No so clear on the bill, overcharged, for my opinion, with silly excuse .
Never I will gone a book with this company again in the future .
May 18, 2024
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your feedback!
We’re sorry to hear on this occasion your experience with us hasn’t been as positive as before and we hope you had your heating issues sorted.
We will pass on your comments to help improve our services and engineer training.
boiler service
During visit all items explained in detail. Left with feeling of great confidence in service carried out efficiently. Will request Rene for next years service.
June 7, 2023
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review!
No other company comes close to Rene Plumbing
We have been using Rene Plumbing for several years and can thoroughly recommend them. We wouldn't use any other company for our plumbing and heating needs.
Their staff are always polite and helpful and only advise whatever is essential. No pressure to have work done that isn't neccesary.
June 12, 2023
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review! See you soon!
Excellent service
I always request Rene plumbing by contacting Corgi. Gus is very friendly, professional and thorough and has now been servicing our boiler for a number of years.
May 4, 2023
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review! Hope to see you soon!
I use Rene plumbing many times for jobs…
I use Rene plumbing many times for jobs big and small. I always ask for Gus the plumber who is always willing to give 100per cent to all the work he does. He is very happy to use PPE regards covid even though he does not have to use masks now. Very reliable thorough and informative Will use him again In the future.
May 12, 2023
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mrs Jachec!
Engineer was very knowledgeable and…
Engineer was very knowledgeable and explained everything really well
February 28, 2023
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review!
Quick politely explaining how to save…
Quick politely explaining how to save money
Thank you
February 26, 2023
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mrs Joy!
Excellent
I have used Rene twice now and both occasions have been impressed. The engineer Gus was very thorough and took time to demonstrate and explain anything he was doing. I highly recommend their services.
February 9, 2023
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mrs Wright!
Very helpful and thorough.
August 23, 2022
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mr Perry!
Boiler service
Very knowledgable and helpful. Polite and respectful too. Definitely recommend.
September 1, 2022
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mr Ravey!
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Kelly!
Was very helpful gave an excellent…
Was very helpful gave an excellent tutorial and answered any questions I had.
July 26, 2022
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mr Abernethy!
Always friendly service and always…
Always friendly service and always knowledgeable. Thank you
July 1, 2022
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mr & Mrs Willsmore! See you next time.
EXCELLENT SERVICE AS USUAL
EXCELLENT SERVICE AS USUAL. The technician was very helpful and pleasant. not a quality that is in abundance these days.
SRR
May 12, 2022
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mrs Rae!
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