Rene Plumbing & Heating Ltd Reviews 

322
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more

Company replied

Rated 4 out of 5 stars

First experience of Rene Plumbing & Heating (as an annual boiler service visit via Corgi). The engineer was a little behind the scheduled time but he did call to let me know about 30 minutes beforehan... See more

Company replied

Rated 5 out of 5 stars

The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler se... See more

Rated 5 out of 5 stars

The engineer worked carefully in terms of ensuring safety from Covid. He investigated my heating breakdown, diagnosed the fault, supplied an fitted new valve. He then checked and double checked the... See more

Company replied

Company details

  1. Gas Installation Service
  2. Boiler and Heating Service
  3. Gas Engineer
  4. Gasfitter
  5. Plumber

Written by the company

Domestic and commercial plumbing, heating and gas works all around Bedfordshire and beyond.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

322 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(322)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No complaints

No complaints , Pleasant friendly engineer, seemed very professional , and also followed the guide lines re Covid ..

November 9, 2020
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mrs Baughan!

Rated 5 out of 5 stars

The engineer's name is Guss and he…

The engineer's name is Guss and he always explains exactly what he's doing and how everything works.
We have used Rene several times now, and we're always completely satified.

November 6, 2020
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Robert!

Rated 5 out of 5 stars

The service was excellent

The service was excellent. Engineer polite, was very good with Cov-19 protocols, keeping distance, changing gloves and ensure his mask is on all the time.
Very knowledgable and intelligent.

November 5, 2020
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mrs Labor!

Rated 5 out of 5 stars

this is the third time he has been here…

this is the third time he has been here and everytime hes come been very helpful and thorough this time very cautious about coronavirus disease had a questionnaire befour he came in sanitised everything he touched before he left

November 5, 2020
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mr Carvell!

Rated 1 out of 5 stars

Poor workmanship and did not honour…

Poor workmanship and did not honour their work. Part failed in well under a year and I was then told they 'only give a 3 month warranty' (despite consumer law requiring at least 12 months) Go elsewhere as these people are not to be trusted based upon my experience. ***UPDATE*** Rene Plumbing and Heating have a TERRIBLE reputation in the area. Avoid them!

November 3, 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Paul!

Rated 5 out of 5 stars

Good service!

Very satisfied with our annual service visit. Your engineer was prompt, polite and thorough and took great care with distancing as well. He was very keen that we knew what he was doing and was happy to answer questions and advise us about use of the system, placement of CO alarm etc. Please pass on our thanks.

October 21, 2020
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the thorough review Mr Pain!

Rated 5 out of 5 stars

Excellent service.

I would like to say I was very impressed by Gus from Rene.  He was very through, informative, professional, knowledgeable and careful in these covid times. He is a great asset to their company.

October 20, 2020
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mr French!

Rated 5 out of 5 stars

Fantastic service and great…

Fantastic service and great communication. Heating now working and boiler serviced. Would highly recommend. Thank you Gus and Rene Plumbing & Heating Ltd!

October 16, 2020
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Matt!

Rated 5 out of 5 stars

Boiler Service

Great service and very knowledgeable.

October 14, 2020
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Ms Frizzel!

Rated 4 out of 5 stars

Overall service very good

Overall service very good only draw back is am or pm time
Would be better if it was a 2 hour slot.

October 1, 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mr Fuller!

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish - I rang in an emergency with water pouring out of a pipe so was really stressed and they made me feel calm, fixed everything and made sure everything was safe. Really thorough and also super careful given the current COVID circumstances with gloves, masks and antibacterial wipes. Will be calling again the next time we need anything sorting.

September 27, 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Nikita!

Rated 5 out of 5 stars

Usual polite

Usual polite, careful contractor. Came on time and completed the work while maintaining safe distance. Happy to have him do work for us.

September 27, 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mr Cronin!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look