Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more
Company replied
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Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more
Company replied
First experience of Rene Plumbing & Heating (as an annual boiler service visit via Corgi). The engineer was a little behind the scheduled time but he did call to let me know about 30 minutes beforehan... See more
Company replied
The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler se... See more
The engineer worked carefully in terms of ensuring safety from Covid. He investigated my heating breakdown, diagnosed the fault, supplied an fitted new valve. He then checked and double checked the... See more
Company replied
Domestic and commercial plumbing, heating and gas works all around Bedfordshire and beyond.
54 Waterloo Road, MK40 3PG, Bedford, United Kingdom
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Happy with customer experience throughout. Thank you

Reply from Rene Plumbing & Heating Ltd
No complaints , Pleasant friendly engineer, seemed very professional , and also followed the guide lines re Covid ..

Reply from Rene Plumbing & Heating Ltd
Very good advice and service, would definitely recommend.

Reply from Rene Plumbing & Heating Ltd
The engineer's name is Guss and he always explains exactly what he's doing and how everything works.
We have used Rene several times now, and we're always completely satified.

Reply from Rene Plumbing & Heating Ltd
The service was excellent. Engineer polite, was very good with Cov-19 protocols, keeping distance, changing gloves and ensure his mask is on all the time.
Very knowledgable and intelligent.

Reply from Rene Plumbing & Heating Ltd
this is the third time he has been here and everytime hes come been very helpful and thorough this time very cautious about coronavirus disease had a questionnaire befour he came in sanitised everything he touched before he left

Reply from Rene Plumbing & Heating Ltd
Poor workmanship and did not honour their work. Part failed in well under a year and I was then told they 'only give a 3 month warranty' (despite consumer law requiring at least 12 months) Go elsewhere as these people are not to be trusted based upon my experience. ***UPDATE*** Rene Plumbing and Heating have a TERRIBLE reputation in the area. Avoid them!

Reply from Rene Plumbing & Heating Ltd
Gus was very friendly and helpful and took the time to explain all the aspects of the service report. Thank you.

Reply from Rene Plumbing & Heating Ltd
I found the engineer very polite and answered any questions I had.also he explained the works that were carried out.

Reply from Rene Plumbing & Heating Ltd
Very satisfied with our annual service visit. Your engineer was prompt, polite and thorough and took great care with distancing as well. He was very keen that we knew what he was doing and was happy to answer questions and advise us about use of the system, placement of CO alarm etc. Please pass on our thanks.

Reply from Rene Plumbing & Heating Ltd
I would like to say I was very impressed by Gus from Rene. He was very through, informative, professional, knowledgeable and careful in these covid times. He is a great asset to their company.

Reply from Rene Plumbing & Heating Ltd
All the work was very good and he was very fendly and good at his gob paul fprf

Reply from Rene Plumbing & Heating Ltd
Fantastic service and great communication. Heating now working and boiler serviced. Would highly recommend. Thank you Gus and Rene Plumbing & Heating Ltd!

Reply from Rene Plumbing & Heating Ltd

Reply from Rene Plumbing & Heating Ltd

Reply from Rene Plumbing & Heating Ltd
Corgi annual service very thorough and well-explained by Gus.
Small fault rectified same afternoon.
Couldn't ask for better.

Reply from Rene Plumbing & Heating Ltd
Overall service very good only draw back is am or pm time
Would be better if it was a 2 hour slot.

Reply from Rene Plumbing & Heating Ltd
Amazing service from start to finish - I rang in an emergency with water pouring out of a pipe so was really stressed and they made me feel calm, fixed everything and made sure everything was safe. Really thorough and also super careful given the current COVID circumstances with gloves, masks and antibacterial wipes. Will be calling again the next time we need anything sorting.

Reply from Rene Plumbing & Heating Ltd
Usual polite, careful contractor. Came on time and completed the work while maintaining safe distance. Happy to have him do work for us.

Reply from Rene Plumbing & Heating Ltd
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