Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more
Company replied
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Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more
Company replied
First experience of Rene Plumbing & Heating (as an annual boiler service visit via Corgi). The engineer was a little behind the scheduled time but he did call to let me know about 30 minutes beforehan... See more
Company replied
The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler se... See more
The engineer worked carefully in terms of ensuring safety from Covid. He investigated my heating breakdown, diagnosed the fault, supplied an fitted new valve. He then checked and double checked the... See more
Company replied
Domestic and commercial plumbing, heating and gas works all around Bedfordshire and beyond.
54 Waterloo Road, MK40 3PG, Bedford, United Kingdom
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Very pleasant, helpful and efficient. Very COVID aware which was appreciated. Thank you.

Reply from Rene Plumbing & Heating Ltd
On time for boiler service. Followed Covid guid3lines. Polite and informative.

Reply from Rene Plumbing & Heating Ltd
Excellent service concerning the annual check of my boiler. Augustine Adeosun the technician was very good and left the bathroom in excellent condition. I highly recommend the service.

Reply from Rene Plumbing & Heating Ltd
Very professional & thorough. Arrived on time & quickly serviced the boiler.

Reply from Rene Plumbing & Heating Ltd
Gus called me prior to the visit and covered Rene Covid terms, very positive and detailed. I in turn told him my visiting terms. Gus was very thorough and explained every step that he carried out. The visit was positive and informative

Reply from Rene Plumbing & Heating Ltd
Very polite and professional. Fully complied with Covid stipulations.

Reply from Rene Plumbing & Heating Ltd
I have had same engineer for some years and find him very polite and helpful

Reply from Rene Plumbing & Heating Ltd
Rene is a very competent and thorough engineer. Outstanding service delivered with a smile.

Reply from Rene Plumbing & Heating Ltd
Prompt ... helpful..service.
Explained everything and I felt I'd been given an honest and good service.

Reply from Rene Plumbing & Heating Ltd
Gus of Rene serviced my boiler and he was very professional and thorough. He explained his checks to me and gave me good advice on how to maintain boiler and heating system.

Reply from Rene Plumbing & Heating Ltd
Lovely man Gus ,
Came service my boiler today
Very professional . so helpful
Thank you

Reply from Rene Plumbing & Heating Ltd
Excellent thorough service. Everything explained in a professional way. The engineer was personable, professional . Arrived on time , called beforehand as expected and followed all Covid 19 safety rules, by wearing a mask, touching very few surfaces or doors and disaffected the boiler after the service

Reply from Rene Plumbing & Heating Ltd
Message : Thank you to Gus for fitting my new water cylinder and his follow up calls to make sure everything was in full working order. Thank you for being very polite and professional and explaining what works were being carried out. The service provided was excellent and I would definitely recommend Rene Plumbing. Thank you to Emilia for arranging all the works and being so polite and helpful. I would definitely recommend Rene Plumbing & Heating.
Mrs Gill
Bedford

Reply from Rene Plumbing & Heating Ltd
The engineer worked carefully in terms of ensuring safety from Covid. He investigated my heating breakdown, diagnosed the fault, supplied an fitted new valve. He then checked and double checked the system was working. He was brilliant and his name was Gus.
Many thanks for the excellent service
Don Dodkin

Reply from Rene Plumbing & Heating Ltd
Quick response and excellent service to a plumbing emergency. Thank you Rene Plumbing!

Reply from Rene Plumbing & Heating Ltd

Reply from Rene Plumbing & Heating Ltd
Great service from the office staff to Gus the installer of my boiler. Professional, knowledgeable and very covid secure company.

Reply from Rene Plumbing & Heating Ltd
Prompt and efficient service in a plumbing emergency. All at a price, though!

Reply from Rene Plumbing & Heating Ltd
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