Rentalmotorbike Reviews 

364
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

All pre-rent questions answered thoroughly (props to George in the UK). Highly appreciative of the ease with arranging drop off and pick up at my location. Strong communication with staff generally. T... See more

Rated 1 out of 5 stars

I thought i had booked a scooter on Mallorca for a week starting on the day i booked it at 10am as we needed to get to accomodation. They took the deposit but there was no bike available that day. I g... See more

Company replied

Rated 5 out of 5 stars

Rented a GS 1200 for on-and offroad travel in the Karoo. Good bike with toolset and pumps for the tyres. Also a toolset was given. Only thing that could be better was the clutch that was not completel... See more

Company replied

Rated 2 out of 5 stars

Rented a bike through them in Mexico Efficient in arranging the bikes even if the ones we got were not as arranged at end of the tour we returned bikes in perfect condition and local dealer con... See more

Company details

  1. Motorcycle Rental Agency
  2. Scooter Rental Service
  3. Snowmobile Rental Service
  4. Travel Agency

Written by the company

At Rentalmotorbike, we don't just handle motorcycle rental bookings in over 95 countries and more than 1.900 locations worldwide; we also craft unforgettable experiences for every one of our customers. We understand that every motorcycle journey is special and unique, which is why we strive to be with you every step of the way. From the moment you make a reservation to even after you return the bike, our multilingual customer service team will be delighted to assist you with whatever you need. Looking for a specific bike for your adventure? No problem! On our website, you'll find a wide range of options, from nimble scooters to powerful trail bikes and everything in between. We partner with the best brands in the market, including BMW, Ducati, Harley Davidson, Honda, Yamaha, and many more! But what truly sets us apart is our commitment to you. Your happiness while riding our bikes is our greatest success. So, what are you waiting for? Book now and get ready to embark on the ride of your life with Rentalmotorbike!


Contact info

3.2

Average

TrustScore 3 out of 5

364 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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3.2

All reviews

(364)

23 reviews in the last 12 months

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Rated 2 out of 5 stars

Check your reservation prior to departure.....

A weekly rental in Greece on a bike was not provided - at arrival the agent at location couldn't provide a bike, and didn't care to provide alternative or refund the missing rental. rentalmotorbikel sems pro - local language on you rental, easy extras services, until you try to get assistens from rentalmotorbike.com Their telephone is a answer machine and likewise their mail, they don't respond to any request for solving problems. Unless you write on Trustpilot, then i got my deposit back.

October 25, 2021
Unprompted review
Rentalmotorbike logo

Reply from Rentalmotorbike

Dear Mr Jorgen Kjoller,
Thank you for your report. We regret to hear that your experience was not as good as expected and we ask you apollogizes for it. Nevertheless, we would like to add that from our side, the procedure for the booking throught Rentalmotorbike was satisfactorily done. The booking and the availability was confirmed on time and we did all which is in our hands to guarantee the success in the booking process so that we get the plenty satisfaction from our customers as this is our main aim. In this case, the poblem laid when the store which had to provide the motorbike had a problem with this supply and gave you the alternative of a car which unfortunately was not in the best conditions. Sadly, it is not possible to us to forecast those facts and more over, the responsability to care about the quality and availability from the products is competence from the store. Taking into account all those events, we deeply considered that was requiered to refund the corresponding amount to you and therefore we did. We ask for your understanding and appreciate your rely in us so that we can give to you a satisfied experience for next time. Kind regards. RMB Team.

Rated 1 out of 5 stars

After they cancelled they didnt give…

After they cancelled they didnt give money back!

We were promised to get our money back and a week later we were told that we 'MAYBE' get our money back or only 70%.

After a while they didnt respond anymore on the email for 3 weeks.
Only After we took legal steps and they were contacted through our bank, suddenly we got an email that they give the money back... It felt for us if we didn't put any time and a lot of energy in it, we wouldn't have seen any refund. while we didn't even got the scooter that we reserved, which also cost us a lot of extra money, time and stress.

September 11, 2021
Unprompted review
Rentalmotorbike logo

Reply from Rentalmotorbike

Dear David,

This is Josef from RMB Team.

The return was processed on August 31, we have sent the bank code ARN to your personal email for verification. We regret that the local supplier unilaterally canceled your reservation.

Best regards.

Rated 1 out of 5 stars

do not trust rentalmotorbike

an employee of rentalmotorbike who was supposed to help me book a bike accused me of manipulating their website and called me extremely rude for no apparent reason, he ruined the whole experience. do not trust this service. Booking number:
1000070648

August 20, 2021
Unprompted review
Rentalmotorbike logo

Reply from Rentalmotorbike

PS: Sorry Jeffrey, I can see you made the booking on our APP.

Our APP does allow a shorter time advance to make a booking (2-3h), However, the bookings are still made "Under confirmation", so please ignore the "URL" part of the message

Sorry for the mistake

Rated 5 out of 5 stars

Highly recommandable

Very professional service. Friendly, helpful and reliable. The bike was delivered and picked up at the hotel with no extra cost. Deliverance was on time, we did not wait a minute. Perfect condition of the bike. Suberb an highly recommandable. Thanks alot!

June 24, 2021
Unprompted review
Rated 4 out of 5 stars

Rental bike

I'll write in English, so pardon me. ;)
They propose several motorbikes, easy and quick to rent the one you want on the website.
The price is good and the guy who took care of my rental was sympathic.

May 27, 2021
Unprompted review
Rentalmotorbike logo

Reply from Rentalmotorbike

Thank you very much Daniel, we trust that your stay in Malaga was to your liking. All the best.
RMB Team

Rated 5 out of 5 stars

I rent a motorcycle in ibiza last week…

I rent a motorcycle in ibiza last week with jota cafe , it was a great service and a very fair price ! Good communication with whatsapp . I recommend it to everybody ! Finally i have founded a great and fair company ! Thank you again ,
Grtz Marijn and see you next year ...

July 20, 2020
Unprompted review
Rated 5 out of 5 stars

A breeze to book

All pre-rent questions answered thoroughly (props to George in the UK). Highly appreciative of the ease with arranging drop off and pick up at my location. Strong communication with staff generally. The payment issue was dealt with in a calm and non-distracting way, which I truly valued. Bike was in good nick but my only (minor) criticism is not being informed of its year model until I physically saw it. Grateful for the top box that was thrown in! Overall, a seamless process and I would book again. Thanks very much.

June 1, 2020
Unprompted review
Rated 5 out of 5 stars

Joschica he was very helpfull

Joschica he was very helpfull. I contact him true WhatsApp and the total rental went smooth.the bike depot Is at the airport. And Joschica guided us true whatsapp was yust a couples of minutes walk out of the airport. The motorcycles were in top condition.me and my son had a great time true Barcelona and motorcycles are the way off transportation. Barcelona traffic is used to motorcycles we had a save drive and seen more of the city then With other transportation .i highly recommend jota café. Thank you for this experience will meet again. Greeetz Roy and Jeff

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

4 Day Barcelona tour

Communication with Rentalmotorbike was straight forward - they put me onto my tour guide straight away so I could deal directly with them. The 4-day tour from Barcelona was not quite as described on the RentalMotorbike website - it was four seperate day trips leaving from Barcelona each day. As a fairly new category A license holder from the UK, I was pretty daunted about dealing with the heavy city traffic each day for 4 days. Tour guide Josh from @jotacafemotorbikes could not have been more understanding and made sure this was not going to be a problem for me; he put me at ease over and over for the 4 day trip and was amazingly patient with my slow riding. Apart from experiencing incredible landscapes on great roads throughout the trip, Josh’s enthusiasm for the places we visited, his expertise on all things bikes and his positive, sunny attitude made the trip for me - a total joy to ride with. Jota Cafe have a big range of cafe racers to choose from, and I was super-happy with the one I picked. I was even offered to enjoy the bike for an extra day for free as they couldn’t make one of the dates I’d booked for. I got lots of helpful advise on this trip and was really taken care of - I highly recommend Jota Cafe tours to anyone - awesome experience overall.

December 29, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, easy process and offers motorcycle rentals from local motorcycle shops. Customer service was very good and helpful.

December 27, 2019
Unprompted review

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