Horrible experience. Was unjustly charged over $500 on my credit cards and customer service was a nightmare. The company does not refund. I used it one time to message 1 landlord and the place was a d... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Horrible experience. Was unjustly charged over $500 on my credit cards and customer service was a nightmare. The company does not refund. I used it one time to message 1 landlord and the place was a d... See more
Company replied
I think your customer service is great. I issued a complaint that I had been wrongly charged and detailed what happened to Ron who eventually helped me get a partial refund while explaining to me the... See more
Company replied
I have subscribed from the website to find an apartment & paid $2 for trial period of 7 days. After finding a suitable apartment from other property agents, I would like to cancel the subscription, ot... See more
Company replied
This is a PURE SCAM! This website did not remind me if I want to renew my trial subscription. Very fraudulent! UPDATE: Rendola gave me a partial refund after realizing their own mistake of no... See more
Company replied
Looking for your next rental property? Rentola is your best choice! At Rentola, we make it easy for tenants and landlords to connect, helping you find your ideal home quickly and efficiently. Whether you’re searching for an apartment, house, or room, Rentola offers a wide range of rental properties to suit every budget and lifestyle. With listings available on your chosen location, our platform makes your search effortless and gives you the best opportunity to secure your perfect rental. Need help or have questions? Our friendly support team is here to guide you every step of the way. You can reach us easily through Rento, our virtual assistant found on our FAQs, or by filling out the contact form in the T&Cs on our website. At Rentola, we strive to make your rental journey simple, transparent, and completely stress-free.
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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don’t use this. 90% of the properties are fake and they hid how much you will ACTUALLY pay for this pretty well. seriously just use kijiji this is a waste of money. edit. judging by the other review posted after mine i will be calling my credit card company in the morning to inform them of this unauthorized $55 charge they are trying to make. DONT DO THIS THEY WILL TRY TO TAKE YOUR MONEY FOR NO GOOD REASON.
this business is absolutely desperate for me to change this review. news flash i won’t. they shouldn’t need their customers to check if their adds are scams, they should be doing this before they even allow them to be posted. stop contacting me this is just making me more mad about the absolutely poor service this website provides.

Reply from Rentola.ca - Making property search smarter
I came across this company while being in desperate search of an urgent rental place for me and my husband. The website seemed to be very helpful with our this need. As per this website, in order to be able to contact the landlords, one had to subscribe and make an instant payment of CAD$2.00. It seemed to be a small for such a well-equipped company with a large clientele. But it turned out, that this initial subscription won't give me access to landlords:(. Now, I was supposed to upgrade my status to VIP for another payment. That was when I got mad and contacted this website, having decided that it was a fishy and untrustworthy one. I was pleasantly surprised by getting the prompt reply and professional customer support from this company/website, along with the refund as was requested.

Reply from Rentola.ca - Making property search smarter
Nina was very helpful and i appreciate the extra mile she went for me.

Reply from Rentola.ca - Making property search smarter
U at least answered and I’m looking for my daughter who lives and works in Red deer and needs a pet friendly for her her pet cats and an employed adult son

Reply from Rentola.ca - Making property search smarter
Beautiful pics on your site with very detailed descriptions of each unit. I'm a Senior & haven't figured out how to check for new offerings as they all seem to look the same when they come through. I'm also trying to figure out how to receive them once per week & not so many daily. But I love your buildings & units you have. I'm hoping to apartment show this summer...thx

Reply from Rentola.ca - Making property search smarter
I am an investor and real estate broker. My property was posted on Rentola fraudulently and I contacted the website about it by finding the posting and reporting it as fraudulent. They did not respond, so I paid the $2 required fee to contact the fraudster directly to remove my property. Then Rentola demanded I pay a $55 membership fee after they repeatedly did not respond to my emails and complaints. Rentola went as far as to send me daily 2am collection emails stating they would send their claim to Collections!! The gal of this company is inspiring! I would not be surprised if half of the properties listed are fake.

Reply from Rentola.ca - Making property search smarter
Like Tony the Tiger says you're grrrrrrrr4aaate

Reply from Rentola.ca - Making property search smarter
Very prompt,attentive and relevant advice and action with follow up. Great service!

Reply from Rentola.ca - Making property search smarter
Rover helped me resolve payment issues. Was very professional and courteous towards me.

Reply from Rentola.ca - Making property search smarter

Reply from Rentola.ca - Making property search smarter
The site is friendly and easy to use, the support is fast and they are customer oriented.

Reply from Rentola.ca - Making property search smarter
My experience with Rentola was not good. However Mary a support person cleared it up for me so that was positive.

Reply from Rentola.ca - Making property search smarter
I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. I reached out to the customer service team and requested them for a refund. I was served by Naomi who efficiently and promptly processed my refund. I found the experience to be very seamless.

Reply from Rentola.ca - Making property search smarter

Reply from Rentola.ca - Making property search smarter
Rentola made my search easy and efficient. Their website gives you the option to create an auto search which is great. It brought at least 5 new rental leads directly into my inbox on a daily basis. Great service! I highly recommend Rentola to anyone that is in the market for a new home or rental.

Reply from Rentola.ca - Making property search smarter
Trust pilot was great. They helped me with my issue in a short period of time.

Reply from Rentola.ca - Making property search smarter
Rentola.ca is an Awesome Resource if you are looking to List or Rent a place to live. They have excellent and prompt customer service, which I found very helpful! I highly recommend using Rentola.ca. The only negative is that their website is not very smart phone friendly. Vìew it on a computer.

Reply from Rentola.ca - Making property search smarter
Thanks for your help Rover, I appreciate your assistance, if I'm looking for another place I'll def come back to Rentola.

Reply from Rentola.ca - Making property search smarter
Easy to use so polite, I felted as if I was talking face to face 👀. Thanks I appreciate

Reply from Rentola.ca - Making property search smarter
My husband wasn't used to applying this way before and requested me to cancel. I was raised in A Landlord home. I helped clean apartments and helped with the rent payments etc. I did snow removal etc.
We did not use internet ai those days. My family did it for 25 years.
I appreciate you getting back to me. We rented from Sunrealty who were very encouraging to us when we left one place. Saying they would give us a good review in the future. We are supposed to look at a place tonight. Hope it goes well. We may resign on if not. Thanks for everything!

Reply from Rentola.ca - Making property search smarter
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