I used Rentumo briefly for my apartment search and it was a pretty nice experience. There were multiple options and I received immediate call backs for my let requests. Also, the ease of search and s... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found a lot of listings on the website but they were listed by agents. I was actually looking for listings directly from landlord but didn't find any. Customer service is reliable
Company replied
I had an amazing experience with Rentumo. Their website is easy to navigate, and the listings are accurate which is hard to find these days.The response team was professional and made the entire proc... See more
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Company details
About Rentumo UK
Written by the company
From studios to family homes, Rentumo.co.uk makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Contact info
United Kingdom
- info@rentumo.co.uk
- rentumo.co.uk
3.6
Average
1K reviews
Replied to 42% of negative reviews
Typically replies within 1 week
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I can't speak to rentumo team,
I can't speak to rentumo team,
They are taking money from my account every other week,
No reply to my email either,
Horrible experience with them!
October 31, 2025
Unprompted review
Reply from Rentumo UK
We’re really sorry to hear about your experience and appreciate your feedback. You mentioned unexpected charges — please note that you can log in to your account anytime to check or cancel your subscription. We’ve also asked for your contact details so we can look into this personally, but you can reach out to us directly at: info@rentumo.co.uk, so we can resolve this as soon as possible.
Regards,
Rentumo
Reply from Rentumo UK
Thank you for your feedback! We’re glad you find the app useful and our customer service helpful.
Regards,
Rentumo
I have found Rentumo to be the best…
I have found Rentumo to be the best website to look for properties, it’s soo easy to use
November 7, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your feedback! We’re happy to hear you find Rentumo easy to use and helpful for your property search.
Regards,
Rentumo
I had a great experience with Rentumo
I had a great experience with Rentumo. Their customer service was very kind and helpful.
November 10, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re glad you had a great experience and that our team could help.
Regards,
Rentumo
Highly informative and easy to use…
Highly informative and easy to use service.
November 7, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re glad you find Rentumo helpful.
Regards,
Rentumo
Incredible customer service team
Incredible customer service team, highly recommend!
November 6, 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We're glad you had a great experience with our customer service team.
Regards,
Rentumo
The website was user friendly and…
The website was user friendly and updated which meant I was able to arrange a viewing for a property I liked in good time.
September 29, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your positive feedback! We're happy to hear the website made it easy for you to find and arrange a viewing quickly.
Regards,
Rentumo
Rentumo has been amazing to deal with
Rentumo has been amazing to deal with. The customer service is genuinely great — very quick, understanding, and professional. Emilia went above and beyond to help me resolve my issue, and I’m really impressed by how smooth and fair the whole process was. Highly recommend their service.
November 5, 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience and that Emilia could help you so well.
Regards,
Rentumo
Rentumo SCAMMING SOCIETY
Update: you guys are asking me to email. Which I have been doing so with no response it’s been more than 48 hrs now stop asking me to email and provide a proper contact that persons can reach out to get their issues resolved..
Rentumo scamming society…..I keep asking you guys to refund me back my money I do not use your services and please do not respond back with as per our company website… I do not use your services and I’ll keep saying I do not use your services why would I want to pay £35 for a monthly subscription why? I need back my money now you guys have stopped responding to my emails and so poor in communication that there isn’t any direct contact info why would I want to be connected to a company that only provides email services and claims to respond every 24hrs but responds every 4 or more days. I want back my money so I can stop trying to contact your scamming company. I want back my money!!!!!! I do not use your scamming company it’s been weeks I need back my money. £35 right back where you guys remove it find another account to play with.
October 23, 2025
Unprompted review
Reply from Rentumo UK
We’re really sorry to hear about your experience and understand your frustration.
To clarify, all Rentumo customers are informed about the automatic renewal before starting a trial and also via the welcome email after payment. We understand this situation has caused inconvenience and would like to resolve it personally with you.
Please reach out to us directly at info@rentumo.co.uk
. We’ve also asked for your contact details and hope you’ll share them so that we can get in touch and work toward a solution together.
Kind regards,
Rentumo
Really good customer service
Really good customer service, fast and effective service overall
October 30, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re glad you had a positive experience with our service.
Regards,
Rentumo
The best website so far to easily get a…
The best website so far to easily get a cheap property to rent, the website is very easy to use and navigate, customer care are very helpful and friendly. I will give it a 💯 as it makes it easy to get cheap, affordable and beautiful house to rent.
November 3, 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We’re thrilled to hear you find Rentumo helpful and easy to use.
Kind regards,
Rentumo
Reply from Rentumo UK
Thank you! We’re glad we could help.
Kind regards,
Rentumo
I used a Rentumo uk for my apartment…
I used a Rentumo uk for my apartment and it’s gave me a brief information on how to link with the landlords. Thank you.
October 20, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your feedback! We’re glad Rentumo was helpful in connecting you with landlords.
Regards,
Rentumo
Better than the usual sites! Easy to use and always finding new listings
Brilliant for finding properties! They keep you updated via email with new properties that have just come on the market and ensure they align with your budget and location needs.
I would recommend using this over any of the other well known sites as it has far more to offer with great communication and quick responses.
October 30, 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We’re really glad to hear that you find Rentumo helpful for finding properties and appreciate our updates and communication.
Regards,
Rentumo
Great customer experience
October 27, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re really glad to hear you had a great experience with us.
Regards,
Rentumo
Good Staff Good Customer Service and…
Good Staff Good Customer Service and alot of property where u dont even know they got it.
October 1, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your feedback! We’re happy to hear you’re satisfied with our service and property selection.
Regards,
Rentumo
Good customer service..wide range of…
Good customer service..wide range of properties..would recommend
October 28, 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words and recommendation!
Regards,
Rentumo
Great service
Many thanks to this convenient service, it was helpful for our family.
Good and fast reacting clients’s service.
October 20, 2025
Unprompted review
Reply from Rentumo UK
We’re glad our service was helpful and that you had a positive experience with our support team!
Regards,
Rentumo
Highly Recommend Rentumo for Renting a Flat
I recently used Rentumo to rent a flat, and the whole process went really smoothly. The platform was easy to use, and everything was handled quickly and professionally. Communication was clear, and I felt supported throughout the process. It made finding and renting a place much simpler and stress-free. I’d definitely recommend Rentumo to anyone looking for a reliable and efficient renting experience!
October 10, 2025
Unprompted review
Reply from Rentumo UK
We’re thrilled to hear that your experience was smooth and stress-free, and we really appreciate your recommendation!
Regards,
Rentumo
Reply from Rentumo UK
Glad to hear your issue was resolved quickly!
Regards,
Rentumo
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