Scott came to repair my 55” Samsung TV which needed a new power pack. He was professional and efficient. He even helped to swap it around with my other TV. All round, my experience with RepairGuys has... See more
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We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, United Kingdom
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The pickup and delivery was very easy, Scott gave me plenty of notice. He was very careful with my microwave and placed it where it needed to go on its return. He explained what had been replaced, which included a bulb which was just out of warranty but they kindly replaced that too. I would be very happy to use them again should I need to.

Reply from Repairguys
Mathew from Repair Guys was great. Friendly, informative and very thorough. He explained the whole process with me and worked swiftly. After over a week with no washing machine when the machine is only 8 months old it was a relief that Mathew could fix it. Would definitely recommend. Thank you.

Reply from Repairguys
Mathew was very helpful and knowledgeable.

Reply from Repairguys
Matthew is a really knowledgeable guy, he's efficiently quick and cleans up after himself, I fully recommend the repair guys!

Reply from Repairguys
Great communication for arrival time.
Great friendly service
Would definitely recommend

Reply from Repairguys
Matthew attended my property today to fix my washing machine. It was very helpful to receive a text to say that he was on his way.
He solved the problem super quick and gave me some helpful advice too. Thank you.

Reply from Repairguys
Matthew came at 5.30 on Thusday instead of Saturday he unfrozen the freezer after his inspection he didn't try to tell me i needed another part he said it had come to the end of its life and would just freeze up again. He was polite and very helpful explaining everything to me.

Reply from Repairguys
Matthew arrived on site on time very helpful would certainly use again thank you

Reply from Repairguys
Mathew has now visited at least on 3 occasions and on each occasion has resolved our problem quickly and without fuss.
If only all tradesmen were like him.

Reply from Repairguys
Matthew was very polite and helpful and arrived on time.

Reply from Repairguys
I am very happy with the services received today. Matthew arrived promptly, was courteous, helpful and left the kitchen as he had found it. He quickly identified the problem with the fridge freezer and contacted the company to organise a replacement.

Reply from Repairguys
Hayden was exceptional in the service he provided.
On both visits he was extremely helpful in changing the timing of the visits.
He kept me in touch and as promised he contacted me 30 minutes before he arrived.
He was thorough in diagnosing the problems with the machine and repaired it as new on the second visit.
He was very careful moving the appliance and left the area tidy and clean.
A real pleasure to deal with someone giving this level of service which is so sadly lacking in these times.
Thank you Hayden

Reply from Repairguys
Very quick to respond to call out. Kept well informed of arrival times.
Matthew sorted the problem efficiently and offered valuable advice.
Very good service from start to finish.

Reply from Repairguys
Very friendly team and professional, Scott was knowledgeable and helped bring the product inside.
Very impressed with their ability to repair a curved OLED ultra wide screen.

Reply from Repairguys
I had an issue with my oven over the weekend when the glass bulb cover broke and scattered pieces of glass over my food. I contacted Samsung first thing Monday morning to report the problem. The representative I spoke with was very apologetic and helpful, and they immediately put me through to the repair centre. I was told the part would be ordered and fitted once it arrived in stock.
Shortly after speaking with head office, Matthew, the engineer, contacted us directly. He let us know he already had the part on his van and could come out that same afternoon to fit it. Matthew explained how the issue might have happened and completed the repair quickly and professionally.
I highly recommend Matthew for any future repairs — he clearly has excellent knowledge of the products he works on and provided outstanding excellent service 10 out 10
Thank you.

Reply from Repairguys
Prompt and efficient resolution to a damaged new fridge. Communication over timing of the site visit was excellent with Matthew then arriving exactly when he said he would and quickly dealing with the problem to my complete satisfaction.

Reply from Repairguys
Mathew came on time,was very friendly and didn't take very long at all to diagnose the problem. The repair guys are always very good thats why Domestic and General use them. Mathew has been to my house before and he does a good job as as a customer I'm very happy. I had a 3 hour time slot but he always messages me when he's on his way.

Reply from Repairguys
Mathew came to my house was polite, knowledgeable and fully investigated my issue with the washing machine.
He then made a full explanation of the issues and what I needed to do to fix the problem.
He treated me with respect,and he attended my house exactly when promised.

Reply from Repairguys
Scott attended our property today to replace faulty part in our TV. Scott was on time, knowledgeable and fixed our TV without issue. Wouldn't hesitate to use again if ever needed

Reply from Repairguys
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