Report My Loss  Reviews 4,099

Absolute nightmare trying to navigate your web site,we gave up and went direct to a police station,who after explaining the difficulty of your service they gave us an apology and issued us who a crime number.

Not user friendly. How can you suppose a tourist to report a loss especially money in this way?
The reporting thing is required to provide its serial number to register. How can I provide the serial number of money? I don't think people will mark down money note number normally!
It is helpless to a tourist.
I am totally disappointed with your country.
A very bad arrangement.

Web site would not send confirmation email after multiple tries so my loss is still not listed.

I was told to use Report My Loss by Thames Valley Police as we don’t have a police station in our town any more and our nearest doesn’t take info re lost property.
As I’d ‘lost’ (possibly pick pocketed?) a necklace after collecting it up from repair I wanted to do something in case it was found other than posting on local Facebook groups.
Was more than miffed to find I can’t register that loss for free and have to pay!

Thanks for helping me recive my lost phone very good experience

I'm very happy very professional and punctuality

Limited scope and not a particularly intuitive form but got there in the end.

4.50 what a joke. Only subsidised in 3 forces just another excuse to cream money from the public.
Don't even follow through with my report.

Quick and easy to use. No luck getting my phone back though

you have to pay £5 to report a loss passport. I couldnt report it cause I dont have money.

Whats this world come down to? if you dont have money you cant lose something cause you cant report it?.

insane.

After answered to given questions was asked the same thing over and over again.

All good. Easy to use.

A good concept. The website is easy to navigate and intuitive. However I think they ask for to much personal information. Home address, phone, email. Just An email would be good enough.

Generally very easy to use but location was my stumbling block - every description I could think of giving the loss site (a Council Park) was not recognised so I was unable to complete the form.

Was quick, efficient and super friendly. It’s stressful losing your phone but this whole process made it a little less painful man

Very fast to help me out and get get my details and payment put through so another phone could be sent out... Took 4 days from call to the day it arrived excellent service 👍

By using “Report My Loss” it enabled me to get the ball rolling in processing an insurance claim, whilst hoping that someone would find my lost item and report it to a police station.