Reasonably easy to follow but it switched off temporarily when I went to check on some details and so had to fill in the form again. It’s somewhat annoying that you have to set up an account in orde... See more
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See what reviewers are saying
I would have liked to have given more details about my loss as it was a purple handbag found in a public location.It had my house keys, drivers licence, phone and purse( with cards in it). There just... See more
Company replied
I had the assistance of a computer expert as I am not very good at dealing with things online. Between us we managed very well submitted the report and paid for it. I am hopeful that my wallet and... See more
Company replied
I didn’t know about this site until my insurance company asks me to report my robbery that took place in March. I was so traumatised by the incident it took me a while to feel comfortable to lodge a c... See more
Company replied
Company details
Written by the company
Report My Loss is used by thousands of people each month to securely and conveniently submit details of lost items, from phones and laptops to jewellery and bikes. It can surprise people that Report My Loss is not publicly funded and why there is a fee for the service. Lost property reporting is not a statutory duty of policing, so many constabularies no longer undertake it. When you create a new loss report, it is placed on a secure database (the police NMPR system). The lost item can then be searched by police and lost property offices nationally, increasing the chances of recovered items being identified and returned to you. In the event of needing to make an insurance claim, Report My Loss certificates can normally be used in place of police loss report references (which many forces have phased out). Report My Loss should only be used for accidental losses. If a theft has taken place, this should instead be reported to the police force for the area in which the crime took place. They will be able to provide you with a crime reference number.
Contact info
Watermoor Point Watermoor Road , GL7 1LF, Cirencester , United Kingdom
- support@reportmyloss.com
- reportmyloss.com
4.7
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick briefly online service
October 29, 2023
Unprompted review
So simple to do on line.
October 27, 2023
Unprompted review
Instructions clear and helpful
October 24, 2023
Unprompted review
Easy to apply ,recomanded to anyone,I…
Easy to apply ,recomanded to anyone,I think it will help anyone
October 20, 2023
Unprompted review
Great service easy to use thank you
October 12, 2023
Unprompted review
very helpful
September 23, 2023
Unprompted review
Reply from Report My Loss
Hi Mark,
Thank you for taking the time to provide a review. It is good to know you had a positive experience using the service.
Kind regards,
Report My Loss Support
Easy to navigate forms
August 14, 2023
Unprompted review
Reply from Report My Loss
Hi Josie,
Thank you for taking the time to provide a review. Good to know you found the process for making a loss report easy to navigate.
Kind regards,
Report My Loss Support
Very straight forward and prompt…
Very straight forward and prompt response with a very polite supportive officer many thanks sir
August 3, 2023
Unprompted review
Reply from Report My Loss
Hi Nabil,
Thank you for using the service and providing postive feedback.
Kind regards,
Report My Loss Support
As it was my passport I found it hard…
As it was my passport I found it hard to fill in the form as it didn't have it as one of the lost item I put in other and was not quite sure how to fill in the the form if I ever loss anything again I would know what to do I also had to pay £5.95
July 31, 2023
Unprompted review
Reply from Report My Loss
Hi Lesley,
Thanks for taking the time to provide a review.
You must cancel a lost or stolen passport as soon as possible. This will reduce the risk of anyone else using your passport or your identity. We would recommend that you visit: https://www.gov.uk/report-a-lost-or-stolen-passport
if you could contact us at: support@reportmyloss.com providing your loss report reference number, and we should be able to advise you further.
Kind regards,
Report My Loss Team
It was great experience
July 27, 2023
Unprompted review
Reply from Report My Loss
Hi Adnan,
Thank you for using the service and providing postive feedback.
Kind regards,
Report My Loss Support
simple process.
July 14, 2023
Unprompted review
Reply from Report My Loss
Hi Ahmed, thanks for your review. Good to know you found the reporting process simple to do.
Kind regards,
Report My Loss Support
Very helpful
July 7, 2023
Unprompted review
Reply from Report My Loss
Hi Norma,
Thanks for taking the time to provide a review. Good to know you found the service helpful.
Kind regards,
Report My Loss Support
Reply from Report My Loss
Hi Alan, thanks for your postive review. I'll be sure to pass your feedback to our development team.
Kind regards,
Report My Loss Support
I had the assistance of a computer…
I had the assistance of a computer expert as I am not very good at dealing with things online. Between us we managed very well submitted the report and paid for it.
I am hopeful that my wallet and contents will have been handed in to the police because someone has already notified the bank and there has not been any suspicious activity so far on that account.
I hope for the best and keep my fingers crossed. The system appears to be very through and efficient.
Thank you for your help in trying to locate my wallet I am most grateful
June 21, 2023
Unprompted review
Reply from Report My Loss
Hi, thank you for taking to time to provide your feedback on the service. Hopefully your wallet is found and returned to you soon.
Kind regards,
CheckMEND Support
Simplicity .
June 19, 2023
Unprompted review
Reply from Report My Loss
Hi Ariella
Thank you for taking the time to provide a review. Good to know you found making a loss report very easy.
Kind regards,
The Support Team
Very easy form submission Looks like a…
Very easy form submission Looks like a good database
June 17, 2023
Unprompted review
Reply from Report My Loss
Hi,
Thank you for taking the time to provide a review. We are pleased you found making a loss report straightforward.
Kind regards,
The Support Team
Easy to use very helpful would recommend
June 11, 2023
Unprompted review
Reply from Report My Loss
Hi Richard,
Thank you for taking the time to provide a review. It's good to know you found it easy to make a loss report.
Kind regards,
The Support Team
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