Reasonably easy to follow but it switched off temporarily when I went to check on some details and so had to fill in the form again. It’s somewhat annoying that you have to set up an account in orde... See more
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I would have liked to have given more details about my loss as it was a purple handbag found in a public location.It had my house keys, drivers licence, phone and purse( with cards in it). There just... See more
Company replied
I had the assistance of a computer expert as I am not very good at dealing with things online. Between us we managed very well submitted the report and paid for it. I am hopeful that my wallet and... See more
Company replied
I didn’t know about this site until my insurance company asks me to report my robbery that took place in March. I was so traumatised by the incident it took me a while to feel comfortable to lodge a c... See more
Company replied
Company details
Written by the company
Report My Loss is used by thousands of people each month to securely and conveniently submit details of lost items, from phones and laptops to jewellery and bikes. It can surprise people that Report My Loss is not publicly funded and why there is a fee for the service. Lost property reporting is not a statutory duty of policing, so many constabularies no longer undertake it. When you create a new loss report, it is placed on a secure database (the police NMPR system). The lost item can then be searched by police and lost property offices nationally, increasing the chances of recovered items being identified and returned to you. In the event of needing to make an insurance claim, Report My Loss certificates can normally be used in place of police loss report references (which many forces have phased out). Report My Loss should only be used for accidental losses. If a theft has taken place, this should instead be reported to the police force for the area in which the crime took place. They will be able to provide you with a crime reference number.
Contact info
Watermoor Point Watermoor Road , GL7 1LF, Cirencester , United Kingdom
- support@reportmyloss.com
- reportmyloss.com
4.7
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paid a small sum for the loss of a…
Paid a small sum for the loss of a mobile phone. No help then found out the company had tried to take a monthly subscription fee of £30 / month from my bank.
February 2, 2024
Unprompted review
Reply from Report My Loss
Hi James,
Our service operates on a one-off fee model, specifically a £5.95 charge for each loss report filed through our platform. We do not offer or require any monthly subscription services and do not authorise recurring charges as described in your review.
To help us better understand and investigate your experience, please get in touch with our support team at support@reportmyloss.com.
Kind regards,
Report My Loss Support
Pls help me to get new device or claim…
Pls help me to get new device or claim my sim as soon as possible
I’m in big trouble pls help me
March 1, 2024
Unprompted review
The process is easy to use unlike going…
The process is easy to use unlike going to que by the police to report stolen or lost items, easy and clear to use, will recommend to my friends and others in the same stressful situations, thanks gggoooddd Done
February 29, 2024
Unprompted review
Lost car and house keys.
Paid the £5+ to report my daughters car keys house key and more lost in Exeter. Two weeks later a get a nice lady telling me they had them.
Great service.
Thanks.
February 13, 2024
Unprompted review
Easy to use site.A site at last to…
Easy to use site.A site at last to report lost items without touch bother.
February 20, 2024
Unprompted review
Easy to use UX/UI
Easy to use UX/UI, clear instructions and communication
February 16, 2024
Unprompted review
First time I’ve used it…easy online and…
First time I’ve used it…easy online and knowing that the police are notified and can contact me if found item, is good. Let’s hope it works if they do have the glasses in lost property.
February 5, 2024
Unprompted review
Because
Because, even though I delayed in submitting my report due to my health problems, It was accepted thank you so very much.
February 4, 2024
Unprompted review
Very easy to use
Very easy to use. I wouldn't report any item that has no monetary or sentimental value however, because of the £5.95 charge to report a lost item. In my case, in order to get a replacement for my lost item, I had no choice but to officially report it as lost. Using the report my loss website was so convenient, rather than approaching my local police station directly
January 31, 2024
Unprompted review
Easy to manoeuvre through the link.
January 27, 2024
Unprompted review
Very easy to use
January 9, 2024
Unprompted review
Amazing good job
January 2, 2024
Unprompted review
Straightforward forms to complete
Straightforward forms to complete, no problem.
December 8, 2023
Unprompted review
Helpful app for lost or stolen assets…
Helpful app for lost or stolen assets .Just a hope with this app.Easy to find
December 1, 2023
Unprompted review
This company was easy to deal with and…
This company was easy to deal with and helpful.
August 13, 2023
Unprompted review
The form was very easy & simple to fill…
The form was very easy & simple to fill out. The only objection was paying for the form, as I was unaware of this.
November 20, 2023
Unprompted review
Easy and straightforward
November 18, 2023
Unprompted review
Great and super easy to use
This was super easy and very fast to register. A very helpful site at a time of great stress.
November 13, 2023
Unprompted review
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