Planning for remote travel and the unexpected that may be thrown your way is difficult! This swag takes most of that thinking away, leaves enough room for augmentation if needed. Has a bunch of info... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazingly quick service even over the holiday period. Last minute gift arrived in time to be included in the Christmas parcel. Greatly appreciated by my camping mad son for its size and weight when... See more
Company replied
The rescueswag is a very comprehensive product. It contains everything you could possibly need in the event of a snake or spider bite and the instructions are easily understandable. I hope I never h... See more
Company replied
This is a wonderful product, love the separate bags and different colours making it really easy to find items when needed. Instruction sheets are easy to read with just the right amount of facts.... See more
Company replied
Company details
About rescueswag.com.au
Written by the company
100% owned and operated by Royal Flying Doctor Service (Queensland Section)
Why shop with Rescue Swag?
Support RFDS Queensland
100% of profits go towards supporting RFDS (Queensland Section) deliver vital healthcare and services to people in regional, rural, and remote communities.A product like no other
Our innovative Rescue Swag first aid kits are dust and waterproof and can even be turned into an emergency sling or immobilization device.30 day returns as standard
We offer all our customers easy returns for up to 30 days post purchase.Excellent customer service
Our Australian based support team are always ready and happy to help, whether you have a product enquiry or need to resolve an issue.Fast Australia wide shipping
We send all our parcels via Australia post with tracking and offer express shipping options across the country.Australian owned and operated
Our kits are assembled right here in Queensland.Rescue Swag. The most multi-talented First Aid kit on the Planet
Written by the company
- We're committed to your safety wherever you are!
- Rescue Swag was founded to enable independence for Adventurers. We believe in living with mindfulness, passion and the spirit of exploration. We live it with our families, our mates and our loved ones. Above all else we believe in being safe wherever you are, whatever you do. That’s why we developed Rescue Swag. Our commitment to you is to provide the highest quality and most affordable First Aid Kit available using Australian made medical products with a minimum shelf-life of two years. Money-back, no questions asked, Guarantee.
Contact info
12 Casuarina St , 4008, Brisbane Airport, Australia
- sales@rescueswag.com.au
- rescueswag.com.au
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product
Great product, fantastic cause & so useful for our outdoors traveling.
February 27, 2026
Reply from rescueswag.com.au
Hi Peter
Thank you for your review. We’re so glad you find the product useful for your outdoor travels and are happy to support such a fantastic cause. Wishing you many more great adventures.
The Rescue Swag Team
30 years as a Ranger and Firefighter
I spent 30 years as a Ranger and Firefighter with the NSW National Parks and Wildlife Service
The snake bite and burns kit is perfect for a first responder and first aider
February 18, 2026
Reply from rescueswag.com.au
Hi Chris
Thank you for your review, and for your 30 years of service as a Ranger and Firefighter with NSW National Parks and Wildlife Service. That’s an incredible contribution. We really appreciate your feedback and are glad to hear the Snake Bite and Burns Kit is a great fit for first responders and first aiders. Thanks again for your support.
The Rescue Swag Team
Reply from rescueswag.com.au
Hi Mark
Thank you for your review. We're really pleased to hear you found our service helpful when a problem arose. We appreciate your feedback and your support.
The Rescue Swag Team
Amazing & versatile 1st aide
Amazing & versatile 1st aide. We purchase ours for when we travel. Ideal for hikers & campers.
February 18, 2026
Reply from rescueswag.com.au
Hi Josephine
Thank you for your review. We're thrilled to hear you find our first aid kit amazing and versatile. It's great to know you find it perfect for hiking and camping. We appreciate your support, happy adventures.
The Rescue Swag Team
My peace of mind kit
Arrived on time as promised, I'm a senior and I travel alone interstate every year. It is a perfect set up for me covers any accidents.
February 20, 2026
Reply from rescueswag.com.au
Hi Trevor
Thank you for your review. We're so glad to hear your Peace of Mind Kit arrived on time and gives you confidence while traveling. We appreciate your support and wish you safe travels every year.
The Rescue Swag Team
It’s a great kit
It’s a great kit.
I know instructions are on line.
I didn’t see instructions in the swag. Think it would be useful what to do with the different bandages and exactly how to do the right thing in the panic of the moment with either a snake bite or burn .
Otherwise very good little bag. Thank you.
February 18, 2026
Reply from rescueswag.com.au
Hi Helen
Thank you for your review. We’re glad to hear you like the kit. We appreciate your feedback and will pass it on to the team. Thank you again for your support.
The Rescue Swag Team
The Rescue Swag is just what we need…
The Rescue Swag is just what we need for our trips to visit our Grandchildren who live a number of kilometres east of Cooma in the middle of 'no where' and whose nearest neighbour is over a kilometre away.
February 18, 2026
Reply from rescueswag.com.au
Hi Rod
Thank you for your review. We’re really glad the Rescue Swag will be part of your trips to visit your grandchildren.
Safe travels, and enjoy your time with the grandkids.
The Rescue Swag Team
Well organised - the right equipment
well organised - tough - waterproof - easy to handle
February 9, 2026
Reply from rescueswag.com.au
Hi Mark
Thank you for your review. We’re glad to hear you found the Rescue Swag well organised, tough, waterproof, and easy to handle. It’s great to know it’s working well for you. Thank you for your support.
The Rescue Swag Team
My Snake Bite & Burn Swag
My goods arrived in a reasonable time in very good condition.
I was very satisfied with the contents both in quality and price.
February 9, 2026
Reply from rescueswag.com.au
Hi Wayne
Thank you for your review. We’re pleased to hear your order arrived in a reasonable time and in very good condition. It’s great to know you’re satisfied with the quality and value of the contents.
The Rescue Swag Team
Reply from rescueswag.com.au
Hi Lisa
Thank you for your review. We’re glad to hear your order was very prompt and included everything promised. We appreciate your support.
The Rescue Swag Team
Emergency essentials
A very comprehensive pack of necessities for many types of accidents and health issues .
Something I have needed for a long time, it will live in my car. It was delivered very quickly after purchasing it on line demonstrating the efficiency of the company. Very very pleased!
February 6, 2026
Reply from rescueswag.com.au
Hi Lea
Thank you so much for your review. We're thrilled to hear that the pack has everything you need and will be a helpful companion in your car. We also really appreciate your kind words about our delivery and service. Thank you again for your support.
The Rescue Swag Team
Reply from rescueswag.com.au
Hi Chris
Thank you for your review. We're glad to hear you found the service efficient and that the product met your expectations. We appreciate your support.
The Rescue Swag Team
Layout of first aid bags
I was disappointed with the layout of the bags i would have preferred it if the bags were designed to open out and display the contents. I should have been more observant.
February 9, 2026
Reply from rescueswag.com.au
Hi Barry
Thank you for your feedback, and we’re sorry to hear you were disappointed with the layout of the bags. We understand that everyone has different preferences, and we appreciate you sharing your thoughts.
If the item isn’t quite what you were expecting and you would like to return it, please contact our team at sales@rescueswag.com.au , and we’ll be happy to assist you with the return process.
Rescue Swag Team
Peace of Mind
Once placing my order with Rescue Swags, I was constantly updated on Ordering Details from Packed Date to Delivery Day, Always a Great Aspect when Buying Online. I was Also Happy Knowing that my Purchase was Helping Fund the Royal Flying Doctors Association, Which is a Big Plus for me as I Live Remote.
I Ordered the Snake & Burn Kit and it was well packed with the Essentials for quick Response Medical Care.
I was Also Very Happy with the Animal Care Swag, As it is Jam Packed with Gores, Bandages, Tweezers, Antiseptics.
But the Best thing about Both these Swags” They are Lightweight, Easy to Carry & Loaded with the Essentials for Quick responsive Treatment.
Hopefully I Never Ever Have to Need to Use these Swags” But it’s Peace of Mind I have these on hand for any Emergencies, Big or Small.
February 11, 2026
Reply from rescueswag.com.au
Hi Janis
Thank you so much for taking the time to share such a thoughtful review. We’re really glad to hear you had a great experience.
It means a lot to us that you appreciate your purchase helping support the Royal Flying Doctor Service, especially while living remotely.
We completely agree, hopefully you never need to use the swags, but having them on hand for peace of mind is exactly what they’re designed for. Thanks again for your support.
The Rescue Swag Team
Terrific I mistakenly added an item and…
Terrific I mistakenly added an item and your team fixed within 24 hours
February 9, 2026
Reply from rescueswag.com.au
Hi Ash
Thank you for your review. We’re glad our team could quickly help fix your order, and we really appreciate your support.
The Rescue Swag Team
Assisted in getting the items we needed
February 4, 2026
Reply from rescueswag.com.au
Hi Andrew
Thank you for your review. We’re glad we could help you get the items you needed and really appreciate your support.
The Rescue Swag Team
Reply from rescueswag.com.au
Hi Veronica
Thank you for your review. We’re so glad to hear your purchase was the perfect gift for your adventurous family. We really appreciate your support.
The Rescue Swag Team
Communication and prompt supply of goods
January 28, 2026
Reply from rescueswag.com.au
Hi Kris
Thank you for your review. We’re glad you were happy with our communication and the prompt supply of your order. We really appreciate your support.
The Rescue Swag Team
Reply from rescueswag.com.au
Hi Barbara
Thank you for your review. We’re glad to hear you found the ordering process easy and enjoyed the prompt delivery. We really appreciate your support.
The Rescue Swag Team
Decent first aid
Decent first aid kit but the design seems to be too small to easily fit the included trauma bandage and tourniquet. I would also appreciate more bandages included in the kit, one conforming bandage and one snake bandage is a bit limited especially for the price.
February 3, 2026
Reply from rescueswag.com.au
Hi Matthew
Thank you for taking the time to leave your review. We really appreciate your feedback and will pass your comments on to the team. Your input helps us improve our kits and ensure they meet our customers’ needs. Thank you for your support.
The Rescue Swag Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.