Our property manager, Chris Chan, has been exceptionally helpful, responsive and supportive during our time with JLL. He’s been always open for dialogue and we’ve not felt anything was amiss with him.... See more
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JLL provides experienced commercial property and investment management services for corporations and investors in the UK and around the globe.
East Randolph Street 200, 60601, Chicago, United Kingdom
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Replied to 54% of negative reviews
Typically replies within 2 weeks
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Great experience working with Hannah Davis! She is very responsive and was a huge help throughout my tenancy.

Reply from JLL
excellent and prompt communication from start to finish from Jo Ferreira, Team Leader - Property Management
Thank You

Reply from JLL
Ms Paige Weller has been quick and helpful in dealing with my double payment to the contractor to get a refund.

Reply from JLL
The property manager, Suth Lucian Canbert, has given us a really great living experience. All maintenance requests are handled within a week. Thank you for everything you’ve done for us — we truly appreciate your help.

Reply from JLL
Suth has done an excellent job managing our apartment during our 4 year tenancy. He was always responsive, friendly and quick to solve any issues we've had! Thank you very much for all your help throughout the past few years!

Reply from JLL
Our experience working with Suth Canbert has been really good. Where we’ve had any issues with the flat, he promptly supported us and ensured issues were resolved as soon as possible. We lived in the same property in Legacy Tower for 4 years and have had an overall good experience with JLL.

Reply from JLL
My review is specifically for Suth Lucian Canbert. His attention to detail and his commitment to his clients is something I have not seen anywhere else. His timely reminders and always looking out for his clients’ interest is above and beyond. Thank you Suth

Reply from JLL
Ms.Paige has been an outstanding property manager. She is always patient, responsible, and easy to communicate with. Over the past few years, she has maintained excellent communication and handled every issue promptly and professionally. I truly appreciate her dedication and support.

Reply from JLL
Very happy working with JLL throughout my tenancy process. We’ve worked with Ru Ozdemir and she was very helpful and responsive at every step.

Reply from JLL
Problems faced by tenant due to maintenance and wear and tear.
Mr Suth Canbert/JLL highlighted the issue immediately with suggested/recommended options. Credit to JLL/Mr Suth Canbert

Reply from JLL
Lily Wang made the entire experience lovely! She’s always been available whenever I had a question or doubt, replying quickly and with such good energy!
She made the entire tenancy experience very comfortable and with a very professional and fair service! Can not recommend dealing with her enough!

Reply from JLL
Veyr smooth process from the viewing till the signing of the contract. I had Khurram as my property manager and was very helpful and supportive throughout my tenancy.

Reply from JLL
Very helpful staff. Thank you Paige Waller for always getting back to us very quickly.

Reply from JLL
Great Service - Jonny and I have found Sonia Bamfo and the team at JLL renewals really helpful, knowledgeable and professional to deal. We look forward to working with you on the next property. Thank you so much, Carlo

Reply from JLL
The Greenwich team were outstanding. We chose JLL because Michael Chu has shown us some properties and remembered key details. When we came to sell, Cheryl remembered us buying the property 13 years before. John came to value it. Then Sam Palmer was our main contact. He was professional, efficient with excellent communication skills. Highly recommend.
We would like to thank Ru for her professional help in managing our property. She was very considerate and looked after our interests. Thanks Ru and your team!
Paige is my property manager who is extremely helpful.
She helps plan with our tour to the property efficiently.
Great response time from JLL and the team (Rugul). No complaints.

Reply from JLL
I’ve been really impressed with the support I received from Antonella Frate throughout my tenancy. She has always been responsive, professional, and patient in handling any issues that came up. Most recently, she went above and beyond in helping me resolve a difficult matter with the landlord, and thanks to her persistence we reached a fair outcome.
It makes such a difference to have an agent who communicates clearly, acts quickly, and genuinely cares about tenants as well as landlords. I can’t thank her enough for her help

Reply from JLL
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