Respiratorshop Reviews 

366
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I needed the item last minute after being let down by another provider. Respirator shop delivered the product on time without issues, with correspondance thrown in. I am very grateful for yur time and... See more

Rated 5 out of 5 stars

Straight forward website, which made ordering nice and simple. Good quality PPE and very reasonably priced. My order came two days after I ordered it. Great service I would definitely use them again... See more

Rated 5 out of 5 stars

After clarifying which products i needed with the staff on the phone i placed my order and all items were delievered next day. Excellent service and all products arrived safely. I have already used th... See more

Rated 5 out of 5 stars

This company's web site made it very easy to find and identify the items I required. Also, their prices were competitive when compared to other companies offering the same items. Whilst my needs are o... See more


Company details

  1. Protective Clothing Supplier
  2. Construction Equipment Supplier

Information provided by various external sources

Shop the certified range of Dust masks & respirators such as FFP3 Dust mask, disposable dust masks, reusable respirators, filters and face fit testing equipment at lowest prices. Top brands including 3M, Moldex, Portwest & JSP. Free shipping on orders ...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

366 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(366)

28 reviews in the last 12 months

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Rated 4 out of 5 stars

I got the goods

Not the cheapest but goods were in stock which counts for a lot. Dropped on the doormat but I did get them

December 10, 2023
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Reply from Respiratorshop

Our existing customers have been very appreciative of the fact that we have managed to source this particular filter to allow continuity of their work as 3M have had issues with the manufacturing and the product has been like hens teeth.

To allow us to provide this continuity we have however had to pay more for the product through a different supplier.

It is very disappointing to be given this rating. We make very little from this and are trying to keep continuity for customers. It would have been far easier for us to put the product out of stock like other companies.

Rated 5 out of 5 stars

The Best

By far the best mask I have ever used. The filters work really well and the price was amazing. Not the cheapest on the market but certainly, in my opinion, the best.

November 9, 2023
Rated 2 out of 5 stars

Excellent gear. Dispatch procedures questionable

Ordered over 1k of gear. Easy ordering on website. Email received confirming order and said tracking link would be sent.. email with link never arrived (and not in spam). Item was delivered before noon next day by dpd. However items had not been packaged up. Just sent in their separate boxes, with the delivery label stuck to it. So anyone in the delivery chain can see what is being delivered and no protection from the weather. Nice wet boxes. One of which looked like it had been tampered with. I recommend reviewing your procedures in the dispatch department.

October 30, 2023
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Reply from Respiratorshop

As per our phone discussion following the placement of your order, we confirmed that this would in fact be delivered the next day before midday.

These were delivered at 9.54 am as discussed, however, I am very sorry to hear that the boxes delivered by DPD were wet in any way.

Even in this current extreme rainy weather, all orders should arrive dry whatever the weather.

The products have always been dispatched this way for many years to minimise waste with no issues but DPD should have taken better care of your delivery, however, we shall look at this.

They are normally very good however we shall pass this on to the DPD franchise concerned. Once again many apologies.

Update: We have since investigated what has happened with DPD after raising the complaint with them. Images have been supplied and it appears that there is very minimal water discolouration on a very small section of a box at delivery. DPD also informed us that your primary delivery preference if not available is to leave on the bin which is what they have done. The images also show there is no cover to keep deliveries safe from the weather which is most likely the reason any packages became wet. As such it would be worth having some form of cover available to ensure deliveries do not get wet.

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