Its a wonderful program for writing cover letters. I wasn't as happy with the resume builder but the cover letters it helped me write were so much better than I could have ever written myself. A wor... See more
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Review summary
Created with AI, based on recent reviews
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Resume Genius is a highly practical platform for downloading **free, ATS-friendly Word resume templates without any signup**. This no-friction access makes it stand out compared to mos... See more
Company replied
Well, All i can say is that its really wonderful to see that there are people through sites who still have in the interest of other people's progression. others will tell you to pay but here is a free... See more
Company replied
genuinly amazing support answered instantly and solved my problem perfectly also was very nice seriously happy with the result.Jason A was the person who helped me give him a raise hes amazing
Company replied
Company details
Written by the company
The Resume Genius resume builder was launched in 2009 to help Americans make better resumes quickly online. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Contact info
Sonaga Tech Limited, Hamilton, Zweigniederlassung Luzern Hertensteinstrasse 51, Luzern 6004, Switzerland
- (866) 215-9048
- support@resumegenius.com
- resumegenius.com
4.5
Excellent
45K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The customer service agent (jason) was…
The customer service agent (jason) was very helpful and fast in my request
April 20, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you! We're pleased to hear that Jason was able to assist you with your request and provide you with exceptional service. We'll make sure he receives your kind feedback.
Sincerely,
Resume Genius
I think the services that they gave is…
I think the services that they gave is far beyond my expectations
April 20, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Hi, we are happy to read your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
Just another subscription scam
Not a great service to begin with. Clearly a business model built on hooking people in on the subscription and then making it as difficult as possible to cancel. I had to cancel twice--yes, I indeed had to go through all SEVEN clicks to cancel (Are you sure you want to cancel? Are you really sure? Are you really, really sure?) TWICE and still only got half a month's refund as well as a rude customer rep in the help chat.
April 20, 2026
Reply from Resume Genius - The Best Resume Builder Online
Hello, we are deeply sorry to see your rating of us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen. Shortly you'll be receiving an update.
Regards,
Resume Genius
Great templates and help with CV :)
Great templates and help with CV :)
April 20, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
Great selections of templates to choose…
Great selections of templates to choose from and very easy to get the fonts installed. The rest is copy and paste with very little editing. Thank you
April 19, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
this company is a scam
this company is a scam. do not use. do not pay.
April 19, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Hello, we appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from Trustpilot so we can investigate what is happening for you.
Regards,
Resume Genius
Easy résumé
Experience was very good after not writing a résumé for 20 some odd years. The experience was very good very helpful easily got it done.
April 19, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
A lot of bargaining for my stay giving…
A lot of bargaining for my stay giving my reason for canceling the subscription but overall kind and thoughtful customer service
April 19, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your feedback. We appreciate you sharing your experience and understand your comments regarding the retention process. We’re glad to hear that, overall, you found our team kind and thoughtful. Your input helps us improve how we support our customers. We wish you all the best in your job search.
Sincerely,
Resume Genius
You have doing great job Team Resume…
You have doing great job Team Resume Genius by genuinely building potential CVs into the best ones with your templates, AI drafting and the process that you have created in crafting a resume! Glad to have experienced that.
Cheers to the ResumeGenius Team for the great work and efforts put in!
Do keep up with same efforts consistently!
Cheers,
Mehul
April 14, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
Elegant fillable resume templates with…
Elegant fillable resume templates with suggestion text. I'm enjoying creating my resume using their framework. Good variety in design, and designs come in multiple colors.
April 19, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!
Regards,
Resume Genius
Nice firmat
April 10, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
I saw a lot of excellent resume here…
I saw a lot of excellent resume here and has realy help me greatly
April 19, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
Brilliant company and their AI is exceptional
What a brilliant company. You created both a superb resume and cover letter for me and I am truly grateful. I may return. Thank you again!
April 18, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thanks for your fantastic review! We’re excited to hear that our resume and cover letter builder worked well for you.
Regards,
Resume Genius
The site was easy to navigate and use
The site was easy to navigate and use. Helpful features like templates and assistance with consolidating work skills and history was a plus.
April 10, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for your feedback. It´s good to know you found our website user-friendly and enjoyed your experience. We wish you the best in your job search.
Regards,
Resume Genius
Awesome website for finding resume…
Awesome website for finding resume templates!
April 18, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
Thank you for sharing your feedback. We’re glad to hear you found our website easy to use and had a positive experience. Wishing you all the best in your job search!
Regards,
Resume Genius
Reply from Resume Genius - The Best Resume Builder Online
Thank you! We're pleased to hear that Nicholas C was able to assist you with your request and provide you with exceptional service. We'll make sure he receives your kind feedback.
Sincerely,
Resume Genius
Youtube video was so helpful as a…
Youtube video was so helpful as a person trying to get into the academia space. This template was linked in the video and looks very concise but also unique and eye grabbing.
April 18, 2026
Unprompted review
Reply from Resume Genius - The Best Resume Builder Online
Hi, we are happy to read your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!
Regards,
Resume Genius
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