I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... See more
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Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... See more
Company replied
One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... See more
Company replied
The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... See more
Company replied
Company details
Information provided by various external sources
The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.
Contact info
9555 Dry Fork Rd, 45030, Harrison, United States
- 1-800-762-8186
- customercare@retailresource.com
- retailresource.com
Reply from Retail Resource
Thank you for your order and your positive feedback!
Received a shelf that was bent in …
Received a shelf that was bent in shipping and was credited for it . Customer service people have been responsive any time I needed to call
August 10, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Not happy
Not happy. These pomegranates don't look even close to being real. I will have to return them. 😞
August 9, 2017
Unprompted review
Reply from Retail Resource
We have a 100% satisfaction guarantee and we would be happy to send FedEx to pick those up if they do not work for you. Check your e-mail for a call tag and further instructions. Sorry for any inconvenience
RECEIVED OUR PRODUCT QUICKLY AND WAS …
RECEIVED OUR PRODUCT QUICKLY AND WAS GREAT QUALITY.
August 9, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Very responsive
Very responsive. I had a special project to complete and I found the perfect tag holder. I was able to get a sample to make sure it would work and the product was at the door soon after I made the order. The tag holder seems very durable and I am happy with it.
August 7, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
DISAPPOINTED…
I was very disappointed when I received my alarms all in white....was expecting the multi colored as the show on the website....I feel that it was false advertising....I have several Granddaughters that I purchased them for and all white just doesn't work ! I would NOT have bought hem if I had known they would arrive in all white...I will post on face book so that other customers will be aware of this !!!! I had planned on buying more but not after this .... I will purchase some from another company that is honest with their advertising.....and these weren't cheap !!!
August 5, 2017
Unprompted review
Reply from Retail Resource
We have a 100% satisfaction guarantee and we would be happy to send FedEx to pick those up if they do not work for you. Check your e-mail in the morning for a call tag and further instructions. Sorry for any inconvenience
I had a problem with e merchandise sent …
I had a problem with e merchandise sent to me... it was chipped. I didn't want another one for fear of the same thing. The last was so nice she credited me.
August 4, 2017
Unprompted review
Reply from Retail Resource
Thank your for the positive feedback!
Very Good Service
August 4, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
The lady who took my order was a great …
The lady who took my order was a great help and very pleasant.
August 4, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Shipping costs..
Product came on time,the Company has to review shipping cost policies,the success of Amazon besides keeping very comnpetitive is the controlled "SHIPPING COST".
August 3, 2017
Unprompted review
Reply from Retail Resource
Thank you for the feedback and rest assured we are exploring more economical methods of shipping, including the flat rate shipping your order was sent out with.
Product was as advertised and shipped …
Product was as advertised and shipped fast
August 3, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
wish that the stock of certain items …
wish that the stock of certain items was better.
August 2, 2017
Unprompted review
Reply from Retail Resource
We appreciate your feedback. Thank you for your order.
Easy to order and fast delivery.
August 2, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Customer service was amazing
Customer service was amazing
Products arrived right on time!
August 2, 2017
Unprompted review
Reply from Retail Resource
Thank you for your order!
this was exactly what i wanted!
July 29, 2017
Unprompted review
Reply from Retail Resource
Thank you for your feedback!
Review
Retail Resource customer service reps. have been extremely helpful. The product descriptions represent accurately the item you will receive. I highly recommend this company for your retail needs.
July 27, 2017
Unprompted review
Reply from Retail Resource
Thank you for your feedback! We appreciate your business.
I received exactly what I ordered
I received exactly what I ordered. It arrived promptly. The products were just as I had hoped they would be.
July 27, 2017
Unprompted review
Reply from Retail Resource
Thank you for your order!
Always fast and efficient!
July 26, 2017
Unprompted review
Reply from Retail Resource
Thank you! It is our pleasure to have you as a customer.
I was looking for some decorative plate …
I was looking for some decorative plate stands and found exactly what I wanted at Retail Resource. I did call once before placing my order and Joan was extremely pleasant and helpful.
Thank you!
July 26, 2017
Unprompted review
Reply from Retail Resource
Thank you for your feedback and your order!
They have awesome products
They have awesome products, fast shipping and good customer service, But the boxes they used for shipping are a very low quality easily pierced and crashed, the items were not breakable and arrived in fair condition, Please use better quality corrugated boxes.
Thank you. :)
July 26, 2017
Unprompted review
Reply from Retail Resource
Your information has been passed on to our shipping department. We appreciate your feedback.
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