I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... See more
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Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... See more
Company replied
One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... See more
Company replied
The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... See more
Company replied
Company details
Information provided by various external sources
The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.
Contact info
9555 Dry Fork Rd, 45030, Harrison, United States
- 1-800-762-8186
- customercare@retailresource.com
- retailresource.com
Great Service
Fast, friendly, professional! We will absolutely use this company in the future.
June 3, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
I highly recommend working with Retail …
I highly recommend working with Retail Resource. I have consistently had great service and received quality products in a timely manner.
June 1, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
My order was delivered FAST!
May 30, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Got what I ordered as stated and …
Got what I ordered as stated and pricing was better than others.
Thank You
May 27, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Easy to order
Easy to order
(additional product recommendations helped me add on an item I didn't realize I needed)
shipped right away
May 26, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
I am in shock at how quick my order …
I am in shock at how quick my order arrived ! The website is very easy to use and I received email updates within seconds. I can say that I will definitely use them again.
May 25, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
I ordered 4 acrylic greeting card trays …
I ordered 4 acrylic greeting card trays which arrived quickly & worked perfectly. They were also priced competitively! The mercant wast also very impressed as to how well they worked! Thank you!!
May 25, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
customer service ALWAYS very …
customer service ALWAYS very helpful!!!!!
May 25, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
This was my first experience ordering …
This was my first experience ordering from Retail Resource and I was very pleased with their service and products. I don't give a 5 star rating on a first order experience however given how well this one went I suspect the 5 star experience is soon upon us.
May 23, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Wasn't a bad experience at all
Wasn't a bad experience at all. Was pretty quick, fast, and a easy transaction. I just wish they had sent a regular email about when my purchase would be shipping. If I hadn't looked up how long it takes to ship in my state(mind you, I'm in the same state the company is in), I wouldn't have known how long it would have shipped out.
Not to mention I think I saw one brief flash of what day it would be sent out on. But never saw it again. But beyond all of that, was a pretty worthwhile experience.
May 23, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Our warehouse is closed on the weekend to allow our employees to enjoy time with their families.
The product I ordered was excellent
The product I ordered was excellent, however it wouldn't work for my purposes so I was going to return it. They opted to let me keep the product instead.
Customer Service was prompt in replying to me & taking care of my concerns.
May 19, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Excellent customer service and quick …
Excellent customer service and quick delivery of product.
May 18, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
The item was ordered by telephone and …
The item was ordered by telephone and the person I spoke to was excellent. The product was delivered quickly and may have even gotten to me earlier than expected.
May 18, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Very expensive for the actual product I …. GREAT CUSTOMER SERVICE
Very expensive for the actual product I received shipping cost as much as purchase. Never again.
After a response from Retail Resource, I will rate their customer service a five star. They have said they are working on lower shipping options - I hope this works for them in the current market. Thank you Retail Resouce for responding positively.
May 17, 2017
Unprompted review
Reply from Retail Resource
Thank you for your feedback!
Quick processing and delivery of order.
May 17, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Katie and Mary extended superb customer …
Katie and Mary extended superb customer service going above and beyond to ensure my orders were taken care of. The ordering process is always efficient & courteous. I love working with your team!
May 11, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. We know that Katie and Mary are superstars and we are happy to have them as part of our team!
Quick, Easy, Quality
It was quick and easy to set up our account over the phone, and the representative double checked our contact and order information for errors. She was very friendly and patient, and we received our items in a timely manner.
May 11, 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
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