Retail Resource Reviews 497

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... See more

Rated 5 out of 5 stars

Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... See more

Company replied

Rated 5 out of 5 stars

One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... See more

Company replied

Rated 4 out of 5 stars

The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.


Contact info

3.5

Average

TrustScore 3.5 out of 5

497 reviews

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Rated 5 out of 5 stars

Great site!

I'm usually reluctant to buy from online stores with which I'm not familiar. But Retail Resource is a member of Google Trust so I felt comfortable ordering from it. And what a great experience it was -- the selections were wonderful, the prices were good, the ordering was easy, the shipping was fast and the merchandise was even better than I'd hoped for. I'll be back!

April 5, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and welcome to Retail Resource!

Rated 5 out of 5 stars

Great experience

Great experience. Super people!!

April 4, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Fantastic Food Bank baskets!

I buy baskets for our local food bank. I purchased some of various colors and sizes. The baskets are beautiful and came fast and at a reasonable price! This is the best company I have ever had the pleasure of dealing with! The selection, prices, and shipping are absolutely fantastic!

April 4, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Great customer service

We had to return our purchase and the customer service were very helpfully. They even offered to help me find the correct product.

April 4, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your business and your positive feedback!

Rated 3 out of 5 stars

Display was okay...

The display was a little beat up upon arrival and there were 2 little pieces missing, but we made do.

March 30, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

It is important to us that our customers are happy, please see your e-mail for a solution.

Rated 5 out of 5 stars

Quick

Quick, easy process.

March 30, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 4 out of 5 stars

VOP Review of Retail Resource

The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others to read, learn, and review our program in detail.
Thank you very much!

March 28, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

I recommend this company.

Great customer service. Good product for decent prices.

March 28, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your business and your positive feedback!

Rated 4 out of 5 stars

Fast Delivery

I have ordered twice and both times I received the items pretty fast. My only complaint would be that some of the shelving was bent on arrival. It is thin metal so I just re-bent it back into shape but I wish they could find a better way to ship it so it would arrive in perfect condition. I did purchase the higher priced option, so i sort of expected it to be higher quality.

March 25, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and remember, we have a 100% money back guarantee so if you need to return anything we are happy to take it back. We even pay return shipping!

Rated 5 out of 5 stars

Love the product and price was reasonable.

The product is sturdy and exactly what I was looking for. It displays our signage perfectly without being too large to carry. I can change out the poster whenever I wish at a minimal cost. The price of the product is well worth it.

March 23, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

review

ships quickly

March 23, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Great and quick customer service

They had the most variety at the best prices! When I needed help with an order they were there with an efficient friendly response!

March 22, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Good

Order came quickly and was correct. Definitely recommend.

March 22, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 5 out of 5 stars

Good deal, quick delivery

The price was good and was shipped quickly.

March 22, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 3 out of 5 stars

Good deal!

Had no issues, reasonable pricing and quick delivery.

March 17, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your feedback!

Rated 4 out of 5 stars

Great product!

Everything arrived in tacked and in a timely manner. In expensive and very nice product! I just wish the shipping wasn't so much. It almost doubled the price

March 16, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your order and your positive feedback!

Rated 2 out of 5 stars

Size posted is misleading

I purchased 3 sign holders that said they were 8 1/2" x 11". Thinking these would hold regular card stock paper, I ordered them, but theopening is way too large for that size stock. Now I need to source custom signs to fit. Not exactly what I had in mind.

March 16, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

It is important to us that our customers are happy with their items. Please see your e-mail for a solution.

Rated 5 out of 5 stars

Incredible Company

Super friendly staff and incredibly efficient. Every time my company orders, the order is filled and shipped promptly.

March 16, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Thank you for your business and your positive feedback! It is very important to us that our customers are happy,

Rated 5 out of 5 stars

Box was toast but remedy was quick!

I didn't report the squashed box as this was a hat rack and metal. It needed some bending back in place, and it does hold the hats to our expectations. The box was being held together just by tape, which I guess was good enough. The wing nut to clamp down on the adjustable top portion was broken, but we don't need that anyway. I'm sure they would have replaced it, but the birthday was too close to send back and it was going to work for us fine as is. Please put solid Styrofoam to stabilize these things. Thanks. ***** Update- I've given them 5 stars. They emailed me to say a replacement was being sent and that the mailing center had been told about using better packing. I didn't ask for a replacement but that they responded so quickly and relayed my advice was really unexpected! I will definitely recommend and use them in the future. Thank you from one very impressed customer!

March 15, 2017
Unprompted review
Retail Resource logo

Reply from Retail Resource

Sorry for any inconvenience and thank you for your order!

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