As you know all the orders done on the retrofurnish website will not be delivered. It seems that we can hope any refund. I am in this situation with 555€ lost. I created this FB account to tr... See more
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See what reviewers are saying
I've been trying to get a bed delivered ever since ordering it at Oct 19th 2015. Lots of excuses and delays later, I now encounter silence via phone, mail and chat. My patience (fueled by positiv... See more
Ordered two tables May 11 (2016). Delivery date to be 7/22 -- 8/6. No delivery. No explanation. On 8/26 I sent email asking about status. No reply. On 8/26 also started calling (520 991 0954). Have... See more
I ordered a media unit in February, said would not be delivered until April. I decided that was ok but it's now September and nothing. Every 2 months there is a "progress report" but nothing. I have... See more
Decent product for a good price
The only remark I have to make is that I needed to fasten literally every second screw because that was not done properly by the producer. For the rest - very decent product for a decent price!!
OK, trustworthy firm
We bought several times already. Most of the time perfect delivery.
One's some screws were missing ( but found the same in a local hardware shop) an other time a part of a office chair was missing. After some following up a received the missing part.
It's a pity they only have little stock. The waiting period prevents me from buying more.
Love the chairs - hate the wait
I love the actual products i ordered (Eames replica chairs), i'm extremely happy with how they look (and feel on my bum ;-) ) However, when i ordered them the website said they were in stock... I expected the wait would be a couple of weeks and it turned out to be ... 5 MONTHS! Not too happy about that.
Delivery on time, product absolutely perfect
I ordered 4 Eames DSR inspired chairs which would have been far beyond my budget with other providers. Although the announced delivery time is very long and the tracking system unreliable, I understand pricing comes with rational logistics, and the wait is worth the result. Communication with customer service was perfect after a mistake I made in my order.
These great design chairs are made of quality material and give a great "caché" to my apartment, and can definitely recommend Retro Furnish to those seeking for designer inspired furniture.
Beautiful furniture and fast delivery.
I have recently bought a side table and lamp from Retrofurnish. Both items were delivered super fast. The side table was delivered within a week, the lamp in only four days! The lamp and side table look great. I am really happy with my purchases and will definitely go back to Retrofurnish.
Tables were not in perfect quality, but...
The color of the tables wasn't spread evenly, not badly but not 100% qualitative ok.
However Retrofurnish offered us a great reduction in price or a refund or exchange of the tables.
We accepted the reduction in price and are happy about the deal!
good chairs at a good price delivered promptly
We found the chairs we wanted, ordered them online -- and they arrived a few weeks later. We are pleased with the service.
great product, very nice customer service, but the bolts/screws were missing!
hi,
i have recently bought some chairs from you and am very happy with them. they are really beautiful and they were delivered in time, something which i consider to be very important and which cannot be said about many of your competitors (i have ordered a side table with infurn six months ago and am still waiting.. i will never buy from them again!).
the only problem i experienced is that some parts of the chairs were missing and i had quite a bit of trouble finding the right screws and bolts and plastic rings to assemble them. that was bad and annoying, but i have to say your customer service was really nice about it and promptly offered help.
so my only suggestion would be to check the parcels a bit better before sending them out to make sure everything is in there. apart from that, i am really happy with my purchase and will surely buy from you again.
ciao! michela fossa
Beautiful furniture!!!
I was a bit concerned ordering reproductions but now when I have received the goods I can only be happy! My white DSW ABS chairs are of great quality and surprisingly comfortable to sit on. I also ordered the Featherstone chair in blue with light wood legs and everyone that visits my home can't stop giving me compliments. I will definitely go back to Retrofurnish when my home requires a new update!

Reply from Retro Furnish LTD
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