RetroHead GameStore Reviews 

77
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Item in picture was exactly what I wanted, the condition of the discs is PHENOMENAL given that this is a near 30 year old item in my hands. A Black label FF7 PS1 copy. I do suspect that its not the or... See more

Company replied

Rated 5 out of 5 stars

I had a few questions about our order and shipping which were answered almost immediately! We placed our order on Monday and received it by Friday out in BC!! Everything was as advertised and even... See more

Company replied

Rated 5 out of 5 stars

I cant say enough about my customer service experience. Although our package has not arrived yet.We are looking forward to getting it. We had issues with our previous order. And after speaking to cus... See more

Company replied

Rated 5 out of 5 stars

Received my lot of 6 NES games and I’m impressed. The labels are sharp, colours intact, and the cartridges are clean with no damage. A reliable vendor for retro collectors. I’ll gladly buy again.

Company details

  1. Video Game Store
  2. Pawn Shop
  3. Used Game Store

Written by the company

RetroHead GameStore is a vibrant store specializing in buying and selling used video games, consoles, and accessories. We offer a diverse selection of pre-owned games for various platforms, from classic systems to the latest consoles, all at competitive prices. Our knowledgeable staff provides expert recommendations and ensures every item is thoroughly tested and priced fairly. Whether you're looking to trade in your old games for store credit or find a rare title to complete your collection, RetroHead GameStore is your go-to destination for quality, affordability, and gaming passion. Enjoy the convenience of our elite online experience, with options such as shipping, delivery, and curbside pickup, all from the comfort of your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

77 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(77)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices

Good prices.

Quick to respond.

November 13, 2025
RetroHead GameStore logo

Reply from RetroHead GameStore

Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Great experience!

I had a few questions about our order and shipping which were answered almost immediately! We placed our order on Monday and received it by Friday out in BC!! Everything was as advertised and even caught a sale! Was sceptical at first but ended up being pleasantly surprised!

July 28, 2025
RetroHead GameStore logo

Reply from RetroHead GameStore

Thank you for your trust and your kind words!

Rated 5 out of 5 stars

Super easy transaction

Super easy transaction. Awesome communication Games were perfect! Thanks so much. Would 100% recommend!

June 19, 2025
RetroHead GameStore logo

Reply from RetroHead GameStore

Thanks for your recommendation. Glad your happy with your order!

Rated 5 out of 5 stars

Great

Fast shipping, good prices

February 6, 2025
RetroHead GameStore logo

Reply from RetroHead GameStore

Thank you, Connor! We’re glad you enjoyed our fast shipping and great prices. We appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

Awesome

Thank you so much for the games. They finally arrived, I was worried they got lost or stolen. Will purchase again in the future.

January 24, 2025
RetroHead GameStore logo

Reply from RetroHead GameStore

Thank you, Ronda! We're happy to hear your games arrived. There was no reason to worry, as your package was delivered exactly within the expected timeframe. We appreciate your support and look forward to your next order!

Rated 5 out of 5 stars

The customer service is truly one of…

The customer service is truly one of the best.

February 1, 2025
RetroHead GameStore logo

Reply from RetroHead GameStore

Thank you, Kevin! We truly appreciate your kind words. Providing top-notch customer service is our priority, and we're glad you had a great experience. We look forward to serving you again!

Rated 5 out of 5 stars

Games are exactly what was expected and…

Games are exactly what was expected and in great working order. The only thing was about the shipping knowing it was during the strike for the price to track would have been the same to use purolator or fedex instead. Everything works great and service was great too.

December 20, 2024
RetroHead GameStore logo

Reply from RetroHead GameStore

Hi there,

Thank you for your detailed review and for sharing your experience with us! We're glad to hear the games met your expectations and are working perfectly. We appreciate your feedback about shipping options during the strike and will consider it as we continue to improve our service. Your support means a lot to us, and we're happy you enjoyed the great service overall.

Looking forward to serving you again! 🎮
Retrohead Gamestore Team

Rated 5 out of 5 stars

The time put into coming out and…

The time put into coming out and bringing me my purchases same night !

December 13, 2024
RetroHead GameStore logo

Reply from RetroHead GameStore

Hi there,

Thank you for your thoughtful review! We're so happy we could get your purchases to you the same night. Going the extra mile for our customers is what we’re all about. We hope you enjoy your items, and we look forward to serving you again soon!

Best regards,
Retrohead Gamestore Team

Rated 5 out of 5 stars
RetroHead GameStore logo

Reply from RetroHead GameStore

Hi there,

Thank you for your 5-star review! We're so glad to hear you were happy with our quick and efficient service. Your satisfaction is our priority, and we truly appreciate your support. We look forward to serving you again soon!

Best regards,
Retrohead Gamestore Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, Xbox system in good condition would recommend RetroHead

November 28, 2024
RetroHead GameStore logo

Reply from RetroHead GameStore

Hi there,

Thank you for taking the time to leave such a positive review! We're glad to hear your Xbox system arrived quickly and in great condition. Your recommendation means the world to us! If you ever need more games or accessories, we're here to help.

Happy gaming! 🎮
Retrohead Gamestore Team

Rated 5 out of 5 stars

First time purchase…

The ease of shipping made it a good experience. I’m hesitant to purchase physical video games online but I was surprised by the quality and selection provided.

October 14, 2024
RetroHead GameStore logo

Reply from RetroHead GameStore

thanks Robert. We dont use stock images, all our photos are the actual item you will recieve. i am super happy to hear you are pleased with our service. thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Great purchase!

Games worked perfectly, price was right and they were super friendly and helpful what more do you need?

September 8, 2024
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Reply from RetroHead GameStore

Thanks D Stroud. Happy to hear you are happy! thanks for leaving a review

Rated 5 out of 5 stars

Good Price for Good Service

Games shipped immediately hours after I ordered which is surprising, only took 4 days to receive, games are in great quality, and were packaged neatly, no issues with the disc, or case, would recommend,
- From Manitoba

August 26, 2024
RetroHead GameStore logo

Reply from RetroHead GameStore

Thanks Aidyn For taking the time to leave a review. We Are pleased to hear you are happy with our service!
Thank you

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery! Game arrived in impeccable shape - even with the cardboard sleeve. Game plays well. Will def be buying again

July 30, 2024
RetroHead GameStore logo

Reply from RetroHead GameStore

Thanks Liz For Taking the time to leave a review. happy to hear you are pleased with our service!
Thank you

Rated 5 out of 5 stars

Great price and fast delivery.

Great price and fast delivery.

July 23, 2024
RetroHead GameStore logo

Reply from RetroHead GameStore

hey thank you for taking the time to leave a review. we are very happy to hear you are pleased with our service.
thank you

Rated 4 out of 5 stars

Great game, great time !

A great delivery at a great time ! I did find the price a little high but it was worth the risk. I love the game, it's fantastic ! I'm looking forward to purchase again at your online store

July 18, 2024
RetroHead GameStore logo

Reply from RetroHead GameStore

Hey thank you for taking the time to leave a review we really appreciate your business!

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