RetroHead GameStore Reviews 

77
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Item in picture was exactly what I wanted, the condition of the discs is PHENOMENAL given that this is a near 30 year old item in my hands. A Black label FF7 PS1 copy. I do suspect that its not the or... See more

Company replied

Rated 5 out of 5 stars

I had a few questions about our order and shipping which were answered almost immediately! We placed our order on Monday and received it by Friday out in BC!! Everything was as advertised and even... See more

Company replied

Rated 5 out of 5 stars

I cant say enough about my customer service experience. Although our package has not arrived yet.We are looking forward to getting it. We had issues with our previous order. And after speaking to cus... See more

Company replied

Rated 5 out of 5 stars

Received my lot of 6 NES games and I’m impressed. The labels are sharp, colours intact, and the cartridges are clean with no damage. A reliable vendor for retro collectors. I’ll gladly buy again.

Company details

  1. Video Game Store
  2. Pawn Shop
  3. Used Game Store

Written by the company

RetroHead GameStore is a vibrant store specializing in buying and selling used video games, consoles, and accessories. We offer a diverse selection of pre-owned games for various platforms, from classic systems to the latest consoles, all at competitive prices. Our knowledgeable staff provides expert recommendations and ensures every item is thoroughly tested and priced fairly. Whether you're looking to trade in your old games for store credit or find a rare title to complete your collection, RetroHead GameStore is your go-to destination for quality, affordability, and gaming passion. Enjoy the convenience of our elite online experience, with options such as shipping, delivery, and curbside pickup, all from the comfort of your home.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

77 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(77)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Parcel received!

Got my 007 Worlds Not Enough for N64 shipped fast I'm satisfied 😁

April 8, 2023
RetroHead GameStore logo

Reply from RetroHead GameStore

Thank you CorrectStevo for taking the time to leave a review. We are pleased to hear you are satisfied with everything

Rated 5 out of 5 stars

Great!

Price was fair, delivery was quick and product works great!

March 11, 2023
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Reply from RetroHead GameStore

Thank you Kelsey for taking the time to leave a review. We are pleased to hear you are happy with everything

Rated 5 out of 5 stars

Fantastic. Would buy again!

Fast shipping, personal service and exactly what I ordered for a great price!

March 16, 2023
RetroHead GameStore logo

Reply from RetroHead GameStore

Thank you Tanya for taking the time to leave a review. We are happy to hear you are pleased with our service

Rated 5 out of 5 stars

Very happy with the product and the…

Very happy with the product and the service!

March 19, 2023
RetroHead GameStore logo

Reply from RetroHead GameStore

thank you very much for leaving a review we are very pleased to hear that you are happy with our services! thank you for the business we greatly appreciate it

Rated 5 out of 5 stars

Fast shipping and reasonably priced

Fast shipping and reasonably priced. Excellent condition couldn’t have asked for more. Many thanks

March 7, 2023
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Reply from RetroHead GameStore

Thanks for taking the time to leave a review :) we are happy you are pleased with our service

Rated 5 out of 5 stars

Ordered games for my sons birthday for…

Ordered games for my sons birthday for his wii which apparently a lot of gaming stores dont have wii games retrohead game store has a wide selection and they were delivered in just a couple days

February 3, 2023
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Reply from RetroHead GameStore

Thanks for taking the time to leave a review :) we are happy you are pleased with our service

Rated 5 out of 5 stars

Great and fast shipping

Great and fast shipping! Excellent prices! Overal 10/10

January 30, 2023
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Reply from RetroHead GameStore

Thanks for taking the time to leave a review :) we are happy you are pleased with our service

Rated 5 out of 5 stars

Good Service

Ordered a ps3, and it came very quickly! The only real issue was that if it could even be considered one, the packaging was a little wacky, but it got to me safely.

January 26, 2023
RetroHead GameStore logo

Reply from RetroHead GameStore

Thanks for taking the time to leave a review :) we are happy you are pleased with our service

Rated 1 out of 5 stars

Well I definitely have buyers remorse

Well I definitely have buyers remorse. First the door does not open up very well I had to try 10 times to get the door to open and the when I do manage to load a game it keeps saying it can’t read the disk even though my games are for an Xbox and are new. Overall this machine does not work very well and I am definitely disappointed in my purchase. I will not purchase from this store again.

January 23, 2023
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Reply from RetroHead GameStore

Hello kevin sorry for late answer to your review. I looked into your order and I see we reached out too you and sent out a new product which you are happy with. Thank you for your business hope to hear from you again soon :)

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