Item in picture was exactly what I wanted, the condition of the discs is PHENOMENAL given that this is a near 30 year old item in my hands. A Black label FF7 PS1 copy. I do suspect that its not the or... See more
Company replied
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I had a few questions about our order and shipping which were answered almost immediately! We placed our order on Monday and received it by Friday out in BC!! Everything was as advertised and even... See more
Company replied
I cant say enough about my customer service experience. Although our package has not arrived yet.We are looking forward to getting it. We had issues with our previous order. And after speaking to cus... See more
Company replied
Received my lot of 6 NES games and I’m impressed. The labels are sharp, colours intact, and the cartridges are clean with no damage. A reliable vendor for retro collectors. I’ll gladly buy again.
Company details
Written by the company
RetroHead GameStore is a vibrant store specializing in buying and selling used video games, consoles, and accessories. We offer a diverse selection of pre-owned games for various platforms, from classic systems to the latest consoles, all at competitive prices. Our knowledgeable staff provides expert recommendations and ensures every item is thoroughly tested and priced fairly. Whether you're looking to trade in your old games for store credit or find a rare title to complete your collection, RetroHead GameStore is your go-to destination for quality, affordability, and gaming passion. Enjoy the convenience of our elite online experience, with options such as shipping, delivery, and curbside pickup, all from the comfort of your home.
Contact info
5822 brookfield ave., L2G 3S4, Niagara Falls, Canada
- 2895010397
- CustomerSupport@RetroHeadGameStore.com
- retroheadgamestore.com
4.5
Excellent
77 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fast service, great prices.
The order was received in only a few days to my door, that was impressive.
I would highly recommend you in a heartbeat.
June 19, 2024
Reply from RetroHead GameStore
hey lewis, thanks for taking the time to leave a review. if you email us at customersupport@retroheadgamestore.com we would be more then happy to give u a credit towards your next order. we appreciate your business very much!
Purchased a fender guitar and dongle…
Purchased a fender guitar and dongle for Rockband on Wii … price was really good and communication with them had no issues… unfortunately I never received the guitar I was eventually refunded and I was also given a coupon … took about 10 days to resolve everything … just had some bad luck here with the shipping 😒
April 30, 2024
Reply from RetroHead GameStore
hey Joey,
sorry for the mixup with postal service. i wish we had another guitar in stock for you. :(
Reply from RetroHead GameStore
thanks for taking the time to leave a review. we are super happy to hear you are pleased with our service! we appreciate your business and cant wait to serve you again!
5 stars!
Responsive, shipped out fast and well packaged. Would definitely buy from them again. Had a great experience.
April 23, 2024
Reply from RetroHead GameStore
thank you cory for taking the time to leave a review, we are very happy to hear you are pleased with our service. we really appreciate ur business and cant wait to serve you again!
Freezing and skipping from a used game!
I was looking for the game I purchased everywhere prices range from $220-$300 + almost 30 shipping. I was happy I found it on here for a really great price free shipping and a discount since it was my first time buying on this website. The game worked great no skipping or freezing. Thank you very much!
April 2, 2024
Reply from RetroHead GameStore
Thank you Maria for taking the time to leave a review. We are happy to hear you are pleased with our service. We take great pride here at RetroHead so we are very pleased to hear this, thank you.
Reply from RetroHead GameStore
thank you for taking the time to leave a review! we are happy to hear you are pleased with our service!
Reply from RetroHead GameStore
We are happy to hear you are pleased with our service. thank you for taking the time to leave a review!
Excellent Service, Quality products
From the time the order was placed, to the time I received it was excellent.
The items received, considering they are older games, all but two were in excellent condition, and the two that weren't, they were still in very good condition.
I would definitely order from again.
Keep up the good work!
February 6, 2024
Reply from RetroHead GameStore
thank you jeff for leaving such a detailed review! we really appreciate your business.
Reply from RetroHead GameStore
Hello, Thanks for taking the time to leave a review. We are pleased to hear you are happy with our service!
Reply from RetroHead GameStore
Hello, Thanks for taking the time to leave a review. We are pleased to hear you are happy with our service!
Good prices and great people!
Prices are very fair! Shipping was quick and packaging was perfect! Got the games I wanted in good condition and both work great! Will definitely order again in the future!
January 21, 2024
Reply from RetroHead GameStore
Hello! Thanks for taking the time to leave a review. We are happy to hear you are pleased with our service!
Console works great
Console works great, but didn’t arrive with power supply USB cable.
Had one that I’m using for something else that works.
January 2, 2024
Reply from RetroHead GameStore
Hello Jon Thanks for taking the time to leave a review. we are sorry to hear you didnt get a usb cable with the snes classic you purchased. my records show we already reached out by phone call, and shipped 2 brand new usb to usb c cables which will arrive next week. just for future reference if you ever have an issue please reach out to us and we will deal with it immediately as we guarantee everything we sell. our top priority is that you are happy!
Got the game to me on expected day
December 11, 2023
Reply from RetroHead GameStore
Thank you Andrew for taking the time to leave a review! we are happy to hear you are pleased with our service!
Reply from RetroHead GameStore
yes we did sorry for the late reply but we sure do. jeremy thank you so much for taking the time to leave a review, we really appreciate your business
Website was seamless and easy to use.
Website was seamless and easy to use.
Game shipped quickly.
Haven't got an opinion on function as it is a gift that hasn't been given yet.
The game was listed as 'new' - since it is not in its original sealed wrapper, I assume it is used but in like-new condition.
December 1, 2023
Reply from RetroHead GameStore
thank you for your business! and also thank you very much for taking the time to leave a review we really appreciate your business!
Reply from RetroHead GameStore
we are happy to hear you are happy with our wensite and selection. thank you for your business!
Reply from RetroHead GameStore
we are happy to hear you are pleased! thanks for you business and thank you for leaving a review!
I paid extra for the fast shipping and…
I paid extra for the fast shipping and it still hasn’t arrived. It was a birthday gift and now it’s useless.
December 3, 2023
Reply from RetroHead GameStore
Thank you Angela for taking the time to leave a review. We are Sorry to hear you are unpleased with our service, i assure you that your item was shipped right away. Canada Post does not pick up untill monday and ur order was placed on a weekend it should of been there in 3 business days after monday. so yes it is 1 day late because i checked the tracking and it says to be delivered by end of today. Unfortunately it is the busiest time of the year for all parcel companies it is expected this time of year i do appologize for any inconvenience. i promise this does not reflect our day to day service. we did our best to get it to you as fast as possible
If you have any other questions or concerns feel free to email customer support At
Customersupport@retroheadgamestore.com
or call us anytime at 289-501-0397
Exactly as described and fast shipping.
November 21, 2023
Reply from RetroHead GameStore
Thank you Tina for taking the time to leave a review. We are happy to hear you are pleased with our service
Reply from RetroHead GameStore
Thank you Caroline for taking the time to leave a review. We are happy to hear you are pleased with our service
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