I really appreciate a company that gives customers a chance to improve their credit record. I’m more incentivized to pay my bill on time because of a second chance to get things right. The only negati... See more
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Review summary
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I want to say I was in hospital when card came, and by time I was released I was past the time to activate my card. I called customer service and they reinstated my card so I could activate and use i... See more
I am not amused by availability of funds not being available until a week later. Also cut off time of 5 pm when payment is still being made on day of due date
Both of the representatives that helped me were amazing. I was very upset, not with Revel but with my situation. The woman that answered when I called realized how upset I was and was very kind. She s... See more
Company details
Written by the company
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Revel Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Contact info
United States
- revelcardinfo.com
3.9
Great
473 reviews
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their new account login verification is a Joke
their new account login verification code I never get it in time hour later... expires after 5 min.... call customer service on back of card ... that's a joke.... wanted me to send an email... but only problem person not from USA or at least don't speak English very well... a very frustrating experience... I am not going to use this card they can put it where the sun don't shine
April 30, 2026
Unprompted review
Credit Line Increase
I was advised that I was approved for a credit increase and when I submitted the request I was told I wasn't approved.
April 23, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Revel Card
Thank you for the kind words! We are always here when you need us.
Poor customer service
Their website is not user-friendly at all. My credit card limit was $500 and when it was time to receive a refund from a vendor, my adjustment of $500 took forever to settle. I was told that it would be mailed then I was told it would be credited to my account different stories from different reps no supervisor would get on the phone. Very unprofessional.
April 29, 2026
Unprompted review
I found a card that fits all my needs…
I found a card that fits all my needs and gives me the means to do so I will use this card to help better myself and build a stronger Financial stands
April 13, 2026
Reply from Revel Card
Thank you for the kind words! We are always here when you need us.
Reply from Revel Card
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
nice card
The interest rate is very high and the annual fee is also high.customer service is nice
April 11, 2026
Reply from Revel Card
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
High interest and late fee is assessed…
High interest and late fee is assessed 41$ if you pay on due date after 5pm i have a list of montly bills water,electric, gas, cell phone,mortgage and
Auto insurance noooooo other company charges a late fee if you do NOT pay before 5pm make sure you pay monthly bill before 5pm on due date!!!
April 24, 2026
Unprompted review
I still dont have my new credit card…
I still dont have my new credit card after 2 times of having to call and cancel the card as "lost" and Im getting ready to call and report it as "lost" again BUT I sure received my first bill with no problem...
April 17, 2026
Reply from Revel Card
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
Reply from Revel Card
Thank you! It was our pleasure.
Reply from Revel Card
Thank you! It was our pleasure.
Reply from Revel Card
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
I was highly satisfied with the results…
I was highly satisfied with the results . I would recommend it to friends and families members
April 9, 2026
Reply from Revel Card
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
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