The hole experience was fine first phone flawless the second one the note 20 battery was done only lasted a few hours on a full charge so had it replaced at Samsung
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Review summary
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Arrived 4 days after placing an order. It came the way they described it at the website. 94% battery health. Bought it in an excellent condition. No marks, No scratches, no dents, not cracked, u can... See more
Company replied
What impressed me most was the combination of price, quality, and trust. The device arrived in excellent condition with 100% battery health and felt just like a brand-new device. The 2-year warranty a... See more
Company replied
Company details
Written by the company
Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.
Contact info
In5 Tech, King Salman Bin Abdulaziz Al Saud Street, 73000, Dubai, U.A.E.
- contact@revibe.me
- revibe.me
4.2
Great
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The device is in perfect condition I'm…
The device is in perfect condition I'm happy and the customer service and delivery was on point. Happy client 💫
May 7, 2026
Unprompted review
Reply from Revibe
We’re grateful for your Revibe review. Thanks for choosing Revibe!
The product received was exactly what…
The product received was exactly what was described on the website. The quality of the product is excellent.
May 4, 2026
Unprompted review
Reply from Revibe
Thank you for taking the time to leave this Revibe review.
Superfabulous
I bought an iPad and there is nothing that says it was used. No scratches, previous data wiped out. We also got a new cover unexpectedly aaand I got a discount voucher for my next purchase which will def be happening
May 7, 2026
Unprompted review
Reply from Revibe
Your Revibe review made our day. Thank you for your support!
Got a laptop with better specs at…
Got a laptop with better specs at Revibe rather than any local reseller shops.
May 4, 2026
Unprompted review
Reply from Revibe
Thanks for sharing your Revibe review. We’re happy you had a great experience.
Reply from Revibe
Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.
Reply from Revibe
We love hearing this! Your Revibe review just made our day. Can't wait to welcome you back.
Im happy with the phone and quality
May 8, 2026
Unprompted review
Reply from Revibe
So glad you enjoyed shopping with us! Positive Revibe reviews like yours keep us motivated.
Great experience with all 4 my…
Great experience with all 4 my purchases hope my refund for my return is as well as i recommended my friends and they were also happy with thr purchases
May 6, 2026
Unprompted review
Reply from Revibe
What an amazing Revibe review — thank you! We put a lot of care into every order, and it's so rewarding to know it shows.
Quick Delivery and Good quality…
Quick Delivery and Good quality product. Thank you so much.
April 29, 2026
Unprompted review
Reply from Revibe
This really brightened our day! At Revibe, our goal is to make every experience seamless, and your review tells us we're on the right track.
Very disappointed in misleading quality description
Very disappointed . I bought an iPhone 12 mini and chose condition : Excellent worth 649 dirhams. The phone arrived half charged. By the 3d day the phone was dead and I tried to charge it with the wire charge that was provided but it didn’t work. Then I tried my own charger but the phone is still dead.
For return you must return the phone as factory setting but the phone is dead how am I supposed to reset it.
I requested a return and refund but when the pickup guy came he refused to take the phone back because the boxi didn’t provide the bubble wrap phone cover back with the box and the white cardboard piece within the box.
I had only kept the box . Once the phone worked why would anyone want to keep the plastic and cardboard.
The lady I spoke with on the phone was nice and reassured me the issue will be resolved. However
I, unhappy with the post purchase experience.
I’m very disappointed will not deal with revibe.me and won’t recommend them to anyone. It feels I’ve just thrown my money in the garbage even though I chose excellent condition. I got a half charged phone that only worked for 2 days till the battery died and now I cannot even get a refund for misleading description.
——-
Update:
After taking the phone to an expert on Sunday May 10, I got the folllowing observations:
- charging cable is not original
- screen has been opened ( surprising for an excellent quality)
- charging outlet is not placed correctly
- charging outlet not working
- the phone specs are USA not GCC
- the screen keeps pushing inwards it hasn’t been placed properly
- silicone used for screen came off easily when rubbed
May 5, 2026
Unprompted review
Reply from Revibe
Hello Shurooq,
We’re sorry to hear about your experience.
Please make sure to safely package the device using bubble wrap or similar protective material to avoid any possible damage during transit. The original inner packaging pieces are not mandatory, but the device must be handed over securely packed.
As for the issues and observations mentioned by the third-party expert, we are unable to confirm or comment on them before our own technical team receives and inspects the device, especially since no concrete proof or report has been shared with us regarding these findings.
Please proceed with the return claim and hand over the device safely packaged, and we will ensure the process moves smoothly from there.
Best regards,
Revibe | Customer Experience Team
Wrost experience Very disappointing…
Wrost experience Very disappointing experience with Revibe. Poor product quality, false promises from customer support, and extremely slow delivery service. Even warranty requests and returns take around 20 days, which is unacceptable. Customer service needs major improvement. Would not recommend based on my experience.
May 8, 2026
Unprompted review
Reply from Revibe
Dear Naf,
We want to assure you that we have reactivated your return claim as an exception out of goodwill, and we have created a new airway bill (AWB) for you today. Please note that the new AWB has been sent to you immediately via WhatsApp, as is our standard procedure.
We would like to clarify that there was no operational delay on our part, as you mentioned in your previous email. The airway bill is sent to customers immediately upon creation, and we have fulfilled our obligations in this regard last time as well, you just did not check your whatsapp.
I want to assure you that we are committed to providing the best possible service to our customers, there was never any false promises and our returns don't take 20 days, please don't share any false information about our timelines or policies.
Best regards,
Revibe Customer Experience Team
I might just buy another device from Revibe!
Impressed with the quality of the device.
May 5, 2026
Unprompted review
Reply from Revibe
We're so happy you loved it! Keep an eye on Revibe — we've got exciting new arrivals coming that we think you'll enjoy just as much.
Reply from Revibe
Thank you for your Revibe review. We truly appreciate your support!
The device was in an immaculate…
The device was in an immaculate condition when I received it. I chose excellent condition and when buying my iPhone. And received it in well conditions and it looked like new phone. As a first time iPhone user I’m so impressed and happy with my phone.
January 30, 2026
Unprompted review
Reply from Revibe
We appreciate you sharing this Revibe review. Glad you had a great experience!
Revibe App devices i love it 🥰😍
This platform amazing superb devices is parfect and I recommend to all people you buy any device to fast visit
Revibe App then you buy quality device top notch price amazing device condition 👌 superb 😍😍
April 21, 2026
Unprompted review
Reply from Revibe
Thank you for the positive Revibe review. It means a lot to our team.
Quality and functionality of the device
Quality and functionality of the device
February 20, 2026
Unprompted review
Reply from Revibe
We’re grateful for your Revibe review. Thanks for choosing Revibe!
Professional service
Professional service from start to finish.Description on website is very accurate and at times the devices are in prestine condition compared to description.Very happy and lifelong client.
February 14, 2026
Unprompted review
Reply from Revibe
Thank you for taking the time to leave this Revibe review.
It was so easy to purchase
It was so easy to purchase
delivery was so quick
May 7, 2026
Unprompted review
Reply from Revibe
Your Revibe review made our day. Thank you for your support!
Reply from Revibe
We appreciate your kind Revibe review. Glad we could help!
Excellent service..received my less…
Excellent service..received my package in less than 10 days ..and I was so skeptical about direct communication part but other than that the quality is good
May 5, 2026
Unprompted review
Reply from Revibe
Thanks for sharing your Revibe review. We’re happy you had a great experience.
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