Unfortunately I had a bad experience with this company. There is either poor communication between staff or I was repeatedly lied to ☹️ I was told repeatedly my device was fixed just for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nestled between the perfume shop and the escalator at the John Lewis end of Buchanan Galleries you could easily miss Revive Lab. If you have a phone problem that would be sad loss. We had a WhatsApp... See more
Company replied
We contacted Revive Lab at 11.30AM this morning, Sun 16th Nov 2025. The team provided high quality service. The service was quick, taking 2.5 hours (motherboard repair, new back, new battery, camera f... See more
Company replied
My Mum’s Tecno phone was acting up with annoying messages popping up and not letting her access the phone. Although the UK doesn’t deal in Tecno (he let us know this previously unknown info), the tec... See more
Company replied
Company details
- Phone Repair Service
- Cell Phone Recycling and Unlocking Service
- Cell Phone Unlocking Service
- Mobile Phone Repair Shop
Written by the company
Revive Lab is a leading repair shop for phones, tablets, and laptops, conveniently located inside Buchanan Galleries Shopping Centre in the heart of Glasgow City Centre. We are dedicated to providing top-quality repairs for all major brands, including Apple, Samsung, Sony, HTC, LG, Huawei, OnePlus, and Motorola. Our expert technicians handle repairs for all Apple iPhone models, including the iPhone 15, iPhone 14 Pro, iPhone 14, iPhone 13, iPhone 12, iPhone 11, iPhone XR, iPhone XS Max, iPhone SE 2022, and iPhone 13 Pro. If you need a Samsung Galaxy A or S series smartphone repair in Glasgow, look no further than Revive Lab. We stock a wide range of parts for Motorola models, including screens, charging ports, and camera lenses, ensuring quick and efficient service. We also specialize in laptop repairs and data recovery. Rated "Excellent" on TrustPilot and highly commended in the Independent Retailer of the Year awards, Revive Lab is your trusted choice for reliable and professional device repairs. Your device is in safe hands with us.
Contact info
Kiosk 4, Buchanan Galleries, 220 Buchanan St, G1 2GF, glasgow, United Kingdom
- 0141 230 3785
- info@revivelab.co.uk
- revivelab.co.uk
4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing job phone looks brand new 10/10…
Amazing job phone looks brand new 10/10 highly recomend
November 11, 2022
Trustworthy, fast and good value.
Rapid and honest appraisal made of the fault on my phone. Relatively speedy repair at external facility. I used Revive Lab a few years ago for a broken phone screen and the high service level has been maintained.
October 26, 2022
Speedy, Efficient Service
New battery for iPhone, very pleased with quick, efficient service and friendly, helpful staff.
October 15, 2022
Fantastic professional friendly service…
Fantastic professional friendly service turned around in super quick time for a new phone screen
October 26, 2022
Very professional, punctual and friendly
I replaced the battery on my ageing mobile phone, a rare model that required a very careful approach.
The team worked very professionally, with constant updates on the status. My phone is like new now. I think this is one of the best electronic repair centres in Glasgow. Highly recommended!
October 20, 2022
Unprompted review
I had a small crack on my Samsung phone…
I had a small crack on my Samsung phone which stopped my phone from working, so I took it to Revive Lab and they fixed this within 2 hours. Great service. I can't thank them enough
November 12, 2022
Unprompted review
Great service
Great service. Very polite, quick and professional. Would highly recommend
November 8, 2022
Unprompted review
Excellent - Alex & Ahmed !!
Yesterday I had the pleasure of receiving expert advice from Alex and Ahmed. They were helpful, kind and patient, and their advice solved my problem in a simple way!! They were trustworthy and attentive. I couldn't ask for better service. Thank you Ahmed and Alex!!
29/10/22
September 29, 2022
Unprompted review
Badly cracked phone screen was fixed…
Badly cracked phone screen was fixed very quickly, excellent service and good value for money.
October 1, 2022
Excellent friendly service incredibly…
Excellent friendly service incredibly fast would recommend to others
October 1, 2022
Reply from Revive Lab
Hi Malcolm!
We are happy to hear you were satisfied with the service provided on your device and want to thank you for taking the time to provide us with such wonderful feedback. We hope to remain your go-to for any and all your future repair solutions as well!
Kind Regards
Revive Lab Team
The best place to get your phone…
The best place to get your phone gadgets serviced. Great service great quality.
October 18, 2022
Unprompted review
Reply from Revive Lab
Hi Thirtha!
We are happy to hear you were satisfied with the service provided on your device and want to thank you for taking the time to provide us with such wonderful feedback. We hope to remain your go-to for any and all your future repair solutions as well!
Kind Regards
Revive Lab Team
Reply from Revive Lab
Hi Wisaelha!
We are happy to hear you were satisfied with the service provided on your device and want to thank you for taking the time to provide us such kind feedback.
Kind Regards
Revive Lab Team
Great customer service as always!!
Great customer service from Ali and Ahmed as always!!! I would definitely come back with more repairs that need to be done!!! Thank you
October 6, 2022
Unprompted review
Reply from Revive Lab
Hello!
It is always endearing receiving positive feedback, we are glad you were satisfied with the service we provided on your device!
We hope to be of assistance for a long time to come.
Kind Regards
Revive Lab Team
Very good and efficent service
Very good and efficent service. I realised afterwards the same service was available £100 cheaper elsewhere locally, but apart from buyers remorse hapoy with service.
September 25, 2022
Reply from Revive Lab
Hi Waz!
We are grateful to hear you were satisfied with the efficiency of our service! Due to using high-quality original manufacturer-approved replacement components, our services are priced accordingly.
Hopefully, that alleviates some of that buyer's remorse, as we can assure you that the components replaced are of the highest quality available on the market. Our services are price matched with other businesses matching the standard requirements set by the industry on a monthly basis. That's why we confidently provide a 3-month warranty on all repairs executed with a notoriously quick turnaround time.
Feel free to get in touch if you have any further questions regarding the pricing of our services, as we aim to be transparent regarding how we conduct our business.
Affordable and QUICK
Was in Glasgow last week for work and I dropped my Huawei, smashing the screen. Was stressed thinking it would cost me hundreds and I'd be waiting days. Found this in the shopping centre and Alex fixed it for me in a little over an hour for just 80 quid. Waited a week to make sure everything was sound before reviewing, and I am very impressed. Would highly recommend. They know what they're doing and were very patient with my endless questions. Cheers lads.
September 20, 2022
Unprompted review
Reply from Revive Lab
Hi Andrew!
We are delighted to hear you were satisfied with the service and level of professionalism displayed by our team. We hope to remain your go to regarding any and all future repair solutions you might need! We want to thank you for taking the time to provide us with such wonderful feedback, customer satisfaction is one of our core values.
Kind regards
Revive Lab Team
Brilliant help from revive the team
September 10, 2022
Unprompted review
Reply from Revive Lab
Hi Kathleen!
Thank you for taking the time to provide us with such kind feedback - we hope to be of help again in the future regarding any and all of your repair solutions!
Kind Regards
Revive Lab Team
Highly recommended
Excellent service. Replaced my phone screen and fixed up the charging port in about half an hour. Very fair prices too.
August 24, 2022
Reply from Revive Lab
Hi Sam!
We are happy to hear you were satisfied with the service we have provided, and want to thank you for taking the time to provide us with such kind feedback. We hope to remain your go-to regarding any and all of your future repair solutions as well!
Kind Regards
Revive Lab Team
Excellent very professional
August 26, 2022
Reply from Revive Lab
Hello Frankie!
We are delighted to hear that you were satisfied with our service of your device and the level of professionalism we hold ourselves to here at Revive Lab. We hope to remain your go-to regarding any and all of your future repair solutions as well.
Kind Regards
Revive Lab Team
Absolutely brilliant service from the…
Absolutely brilliant service from the guys in Buchanan galleries. Asked them to take a look at my AirPods that were not charging and after Apple quoted me £65 for a new charge case they cleaned them up and had them working in less than 5 minutes. Great service, could not recommend more highly!!
September 3, 2022
Unprompted review
Reply from Revive Lab
Hello Connor!
We are delighted to hear you were satisfied with our service of your Apple AirPods and want to thank you for taking the time to provide us with such stellar feedback. We hope to remain your go-to for any and all of your future repair solutions as well!
Kind regards
Revive Lab Team
Swift efficient professional service
Swift efficient professional service. Would gladly recommend to all.
August 30, 2022
Unprompted review
Reply from Revive Lab
Hello Gillian!
We are delighted to hear you were satisfied with our service of your device and want to thank you for taking the time to provide us with such kind feedback. We hope to remain your go-to for any and all of your future repair solutions as well!
Kind Regards
Revive Lab Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.